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Courtyard By Marriott Nanaimo

3.0 star property

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Photo gallery for Courtyard By Marriott Nanaimo

Experience the modern design of this hotel, featuring a mix of dark and light facades and evenly spaced windows.
Relax in comfort with a large TV, plush seating, and a console table in this inviting lounge area.
Welcome to the market, where a minimalist reception area awaits with a central desk, potted plant, and elegant lighting.
Relax in comfort with a sofa, flat-screen TV, and a view of the city.
Relax in our inviting café area with a comfortable sofa, wooden dining table, and wicker chair.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot tub

Explore the area

Map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Vancouver Island University
    ‪3 min drive‬
  • Departure Bay Ferry Terminal
    ‪6 min drive‬
  • Duke Point Ferry Terminal
    ‪17 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(27 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(26 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard By Marriott Nanaimo

Art Deco hotel with 24-hour front desk and coffee shop/cafe
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking. Housekeeping is available once per stay.
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Courtyard By Marriott Nanaimo. During your stay, you're just a quick walk from Vancouver Island Military Museum. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the pool and the clean guestrooms
  • 5 minutes by car from Departure Bay Ferry Terminal and 14 minutes from Duke Point Ferry Terminal
Courtyard By Marriott Nanaimo offers its guests an indoor pool and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Courtyard By Marriott Nanaimo also features a vending machine, laundry facilities, and express check-in. Parking is available for a fee.

This 3-star Nanaimo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Courtyard By Marriott Nanaimo has a restaurant on site.

Languages

Arabic, English, Farsi, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 9 per day)
  • Covered parking on site (CAD 9 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 20 for adults and CAD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults and CAD 8 to 15 for children
  • Covered self-parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Courtyard By Marriott Nanaimo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 908 reviews
Rating 8 - Good. 167 out of 908 reviews
Rating 6 - Okay. 50 out of 908 reviews
Rating 4 - Poor. 15 out of 908 reviews
Rating 2 - Terrible. 36 out of 908 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

No bottled water

I absolutely love this hotel but I have decided I probably won’t stay at it again just for the simple fact that it didn’t supply bottled water. I have a couple ill illnesses that I deal with and I need to take medication almost 4 times a day and then at bedtime, so it’s nice to have bottled water and I have never been at a hotel yet where they didn’t have it This being sad they did have it downstairs but I had to pay nearly $10 for four bottles and I just really found that I stayed at a hotel that was more than other hotels. I’ve stayed at in Nanaimo before and I would’ve expected. They would’ve had bottled water fortheir customers. Maybe it’s something that you should ask at the front desk if people need any water because I need water it’s not an effect. Their customers. Maybe it’s something that you should ask at the front desk if people need any water because I need water it’s not just being there and not being drank or having a couple sips out of it and being wasted! I do not drink water out of a tap. I haven’t in years and that’s also for reasons to do with auto immune so I just feel like that no water being there in our room was very strange and I haven’t seen this yet if this is the new up-and-coming wayto not waste water bottles I get it but then let people know. Please let people know because the pills that I take at night time I need water to take them and I will not drink hotel water. I will not drink City water sorry if I sound like a prima donna. I’m not!!
Stayed 1 night in Mar 2025

10/10 Excellent

joel

Stayed 1 night in Apr 2025

10/10 Excellent

Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jaymie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 1 night in Apr 2025

8/10 Good

Neel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We specifically booked this hotel for the pool/hot tub. We booked it on the day we stayed there, several hours before we got there. It was dissapointing to see that the heater was broken. I think something should have been done, like gift card or something, for that. They should tell you this when you book.
Stayed 1 night in Mar 2025

2/10 Terrible

alex

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I don’t care that there are maintenance issues but when you’re counting on the pool and hot tub working, It better work. Or give me a heads up and ill boon elsewhere but at least not hate this place Ive stayed here 4 times I thonk jow for work Ill be looking elsewhere now Also the front staff woman has super bad B.O.
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to say in Nanaimo. Check in can be painfully slow bu safe is friendly and courteous.
Stayed 1 night in Mar 2025

8/10 Good

Haleah

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Privacy and Security breach

It was clear that there was something or someone of a security concern nearby that was unsettling from the get go. I called and confirmed an early check in for between 1 to 2 however was not able to get jnto my room until 4:30. Most importantly and concerning is after being in the lounge area for 2-3 hours (after checking in and being in my room) i went to my room for the night and my door was open with the deadbolt switched over, which absolutely suggests someone was in there while i was in the lobby area. Coincidently the person i was travelling with advised they were not necassarily a supporter of the politician that we learned the following day was also staying there while conversing with another supposed guest of the Hotel. The "security" team for this person were so obvious depsite their best efforts and i have no doubt were in my room while i was not.When i approached the staff it was clear that they were not being honest about what had occurred and only offered to move me into another room. They missed the point entirely, if you'll allow someone to go into my initially reserved room why would another one be any different? I asked if they had cameras in the hallways so we could all determine whether my concerns were warranted and was told they do not, which is VERY hard to believe being a very new, modern, downtown hotel. I would never stay here again based on that alone.
Stayed 1 night in Mar 2025

8/10 Good

Joelle

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Parking

Parking is in the parkade next to the hotel and charged @ $9.00 + GST per night. Make sure your license plate number is clearly written on the piece of paper when checking in. A typo was made when hotel staff entered my licence plate in the system and the next morning I found a ticket for a parking violation. The hotel did take care of the ticket, but it is a delay you don't need first thing in the morning when you are in a hurry to start your day.
Stayed 1 night in Mar 2025

8/10 Good

Jzero, Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very disappointed to hear that the hot tub wasn’t working when we arrived. There was no indication that it wasn’t going to be working when we booked and it’s the number one reason for our stay. Other then that it was a great room and we ultimately enjoyed our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Blessing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Mar 2025

10/10 Excellent

Marletta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Newest hotel in Nanaimo. Fully meets expectations. So much walkable places to eat and visit nearby. Would stay here again
Stayed 1 night in Mar 2025

2/10 Terrible

Doug

Stayed 1 night in Mar 2025

10/10 Excellent

Scotty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Zach

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hot tub not working, customer service zero, window view was a concrete wall, and unfortunately that was the highlight of our stay!!!! It was my gf’s bday and I was trying to take her to a nice place, this will be the last time we book again with the Marriott. The lady at the front desk bedside manner was most underwhelming at best but I have to assume that is par for the course at the Marriott Courtyard. Thumbs down :(
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to lots of nice resturants
Stayed 3 nights in Mar 2025

4/10 Poor

Tishee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hello there wasn’t anything online that hot tub wasn’t working the hotel said they would give me 25 percent discount through you
Stayed 1 night in Feb 2025

10/10 Excellent

Struan

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here every time I go through Nanaimo. Great location and clean and quiet rooms
Stayed 1 night in Mar 2025