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Pacific Shores Resort & Spa

3.5 star property

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Exterior
Couples treatment room(s), body treatments, aromatherapy
Restaurant
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Spa
  • Pet-friendly
  • Pool

Explore the area

View in a map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Rathtrevor Beach Provincial Park
    ‪8 min drive‬
  • Parksville Beach
    ‪11 min drive‬
  • Nanaimo, BC (YCD)
    ‪47 min drive‬

Room options

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(27 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(28 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Pacific Shores Resort & Spa

On private beach with indoor pool, near Rathtrevor Beach Provincial Park
At Pacific Shores Resort & Spa, relax by an indoor pool or hit the private sand beach where you can enjoy kayaking. Limited housekeeping is available.
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Pacific Shores Resort & Spa, you'll be within walking distance of Wilde and Sparrow. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and 5 meeting rooms
  • On-site recreation includes a private beach, a gym and a sauna
  • 7 minutes by car from Rathtrevor Beach Provincial Park and 7 minutes from Sunset Lanes
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sandy beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa such as an indoor pool, a children's pool and complimentary bicycles.

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a hot tub, a sauna and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

Pacific Moon Rising – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 282 out of 745 reviews
Rating 8 - Good. 266 out of 745 reviews
Rating 6 - Okay. 112 out of 745 reviews
Rating 4 - Poor. 56 out of 745 reviews
Rating 2 - Terrible. 29 out of 745 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emily

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was filthy, outdoor amenities not working and not told about it upon check in, no bedding, no towel, bugs throughout the room and resort
Stayed 1 night in May 2025

10/10 Excellent

Yilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay around with
Stayed 1 night in May 2025

6/10 Okay

rene

Liked: Amenities, property conditions & facilities
Decent
Stayed 2 nights in May 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beautiful property, accommodating, room was spotless.
Stayed 1 night in May 2025

8/10 Good

Ralph, Danville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a time share kind of property. Fine but nothing special although the grounds and location were very nice. Staff were lovely. Our suite smelled very strongly of new paint so we asked to be moved, which we were. New suite smelled musty but it was ok as weather was nice and we sat on the small balcony mostly.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service both at the front desk and restaurant. Very relaxing & quiet location. Enjoyed the shoreline walk....waterfall was pretty. Only missed bottled water in one of our rooms and real cream for morning coffee.
Stayed 1 night in May 2025

6/10 Okay

June

Liked: Cleanliness
A huge property. Accessible to the beach but if you want a view ask for a room with a view. Furniture needs a refresh, headboard coming apart, sofa very low. Fridge was making a noise until my husband turned off the ice maker in the fridge. It was not installed. We ate at the rest, which was just ok. Food took an hour to come. Large party they said. Would have been nice to know that as we arrived. The music was TOO loud. Nice beach. Pool ok but hot tub was not working. Rooms were good but you could hear the other guest from inside our room.
Beach.
Stayed 2 nights in May 2025

10/10 Excellent

Seanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in May 2025

8/10 Good

Jzero, Victoria

Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Stayed 1 night in May 2025

10/10 Excellent

Adarsh

Stayed 2 nights in May 2025

8/10 Good

Doreen

Liked: Cleanliness, property conditions & facilities
Check in was by an un-smiling man who did not appear happy or particularly helpful. He allowed me to see the rate the hotel would charge me which is very much less that what Expedia charged. Your rates that you add to resort is much too high. Restaurant cancelled my reservation for Monday dinner and was not open for breakfast. This was a big disappointment. Room was fine but did not provide water bottles every day and did not have ice making capacity. Coffee was provided, tea was not.
Stayed 2 nights in May 2025

10/10 Excellent

MARY ELLEN

Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Mediocre Stay

Mediocre service, dated/broken furnishings in room, nice location but limited ocean access and felt like we were an inconvenience to local residents. Good base location for day trips.
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Check in was soo easy good value
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Amazing beach and location
Stayed 1 night in Apr 2025

6/10 Okay

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times. This last time wasn’t super great. We love the property but our room was definitely not worth the money
Stayed 1 night in Apr 2025

8/10 Good

Heather, Cochrane

Stayed 2 nights in Apr 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

2/10 Terrible

Delores

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is a children's resort we could hear children crying and talking next door. We moved rooms but problem not resolved walls paper thin could hear everything. wanted to watch tv before bed its up a wall at an angle neck got sore Chose this resort out of town for peace and quiet but didnt happen this is not a place for adults without children to relax they are everywhere hot tub pools etc Its a 2 dressed up as a nine. NEVER AGAIN I WONT EVEN DRIVE BY THIS PLACE USE YOUR MONEY ELSEWHERE UNLESS YOU HAVE KIDS. Refund please....
Stayed 1 night in Apr 2025

6/10 Okay

Thomas

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Rooms need updating, paint peeling off the wall, bathroom was pretty gross , coffee maker has never been cleaned, pool and hot tub was nice.
Stayed 1 night in Apr 2025

6/10 Okay

cynthia

Liked: Cleanliness, property conditions & facilities
Resort was clean, quiet. Front desk staff were not knowledgeable about the resort or what was happening day to day. After a long day of hiking, we came back to find out the only restaurant at the resort was closed for a private event. No warning of this earlier the day.
Stayed 4 nights in Apr 2025

4/10 Poor

FREDERICH, Campbell River

Disliked: Staff & service, property conditions & facilities
We didn’t like the fact the front desk staff on check in were not particularly friendly ….. not one smile! They advertised dog friendly, at a cost of $10.00 but actually charged us $20.00. The room decor was poor, minimal at best. There was no soap or shampoo in the room. There was no remote for the TV 📺. All in all not impressed and doubtful we will book there again. The property was nice and looked after.
Stayed 1 night in Apr 2025

10/10 Excellent

John R

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely restaurant. Clean room. Good bed. Close to everything.
Stayed 3 nights in Apr 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing place to stay.
Stayed 1 night in Mar 2025