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Pacific Shores Resort & Spa

3.5 star property

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Photo gallery for Pacific Shores Resort & Spa

An aerial view of a property with two swimming pools surrounded by rock formations and greenery.
A spacious living room with a fireplace, comfortable seating, and a large sliding glass door leading to an outdoor area.
A lobby with leather armchairs, a stone wall, a fireplace, and a snack bar.
A balcony with a view of a residential area, including houses and trees.
A modern multi-story building with balconies, surrounded by lush greenery and a small pond with lily pads.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included

Explore the area

View in a map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Place, Parksville Museum & Archives
    ‪5 min drive‬
  • Place, Wilde and Sparrow
    ‪5 min drive‬
  • Place, Parksville Beach
    ‪12 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪45 min drive‬

Room options

View all photos for Room

A hotel room with a large bed, a TV, a desk, and a window with a view.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

A hotel room with a bed, a sofa, a TV, a fireplace, and a desk.

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(30 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

A modern living room with a fireplace, a flat-screen TV mounted above it, and a dining area with wooden furniture.

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(29 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a sofa, a dresser, a mirror, and a painting on the wall.

Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Pacific Shores Resort & Spa

At Pacific Shores Resort & Spa, relax by an indoor pool or hit the private sand beach where you can enjoy kayaking. Limited housekeeping is available.
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Pacific Shores Resort & Spa, you'll be within walking distance of Wall Beach. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and 5 meeting rooms
  • On-site recreation includes a private beach, a gym and a sauna
  • 7 minutes by car from Rathtrevor Beach Provincial Park and 7 minutes from Sunset Lanes
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sandy beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa such as an indoor pool, a children's pool and complimentary bicycles.

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a hot tub, a sauna and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 308 out of 815 reviews
Rating 8 - Good. 285 out of 815 reviews
Rating 6 - Okay. 122 out of 815 reviews
Rating 4 - Poor. 65 out of 815 reviews
Rating 2 - Terrible. 35 out of 815 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub was perfect
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff are fabulous and the outdoor hottub was perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the outdoor hot tub area
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kama

Liked: Cleanliness, amenities, property conditions & facilities
Perfect housekeeping and great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Vasile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Always amazing!! Beautiful location, great restaurant, outdoor jacuzzi was awesome. Will definitely be back again :)
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. Beautiful place
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No, we enjoyed the hot tub
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Yehudi

Hotel leases out the spa and restaurant. Restaurant very good. Hotel not good. Paper cups, very thin walls so very noisy. Class C hotel.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Veronica

Great restaurant awesome food Rooms comfortable. Great stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice weekend visit.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot to stay in Parksville.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Greg

The location and beach’s access is great
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing place to stay.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Sheena

Liked: Cleanliness, staff & service, amenities
Clean beautiful room with beautiful property and friendly staff. The hot tub was nice except for the splashing children.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice for our family, the kids had a great time at the pools!
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Pauline

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is in desperate need of an upgrade. We had an ice bucket but no glasses. Jug and coffee maker but no cups. Walked on the beach which was very polluted (looked like a lot of toilet paper washed up). Do not recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay around with
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite nice. It could use some updates but still a lovely stay with the all of the amenities we needed for our stay.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beautiful property, accommodating, room was spotless.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Seanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in May 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service
Amazing beach and location
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Natasha

Disliked: Staff & service
Wifi kept dropping Beds and pillows were not comfortable especially the pull out The food at the restaurant is delicious The location is lovely
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family getaway

The resort is perfect! Pools and spas are clean staff are helpful and friendly. Love this place.
Stayed 3 nights in Jun 2025