The Grand Hotel Nanaimo

3.0 star property

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Photo gallery for The Grand Hotel Nanaimo

Exterior
Property grounds
Lunch, dinner and brunch served
Reception
Lunch, dinner and brunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Place, Long Lake
    ‪3 min walk‬
  • Place, Linley Valley Cottle Lake Park
    ‪5 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪8 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪19 min drive‬

Room options

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(76 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Maple)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

The Grand Hotel Nanaimo

Hotel in Nanaimo with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and wedding services. Housekeeping is available on request.
The Grand Hotel Nanaimo offers 50 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The Grand Hotel Nanaimo's great location gets high marks from our customers. During your stay, you're just a quick walk from Long Lake. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, 5 meeting rooms and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Long Lake and a 4-minute drive from Woodgrove Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Grand Hotel Nanaimo. The hotel can provide concierge services and wedding services. Free self parking is available.

This 3-star Nanaimo hotel is smoke free.

Grand Cru Restaurant – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Whik(e)y Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

The Grand Hotel Nanaimo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 354 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Luc

Travelled with group
Liked: Cleanliness, amenities
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Shannon

Stayed 1 night in Oct 2025

8/10 Good

Donalda

Liked: Cleanliness, property conditions & facilities, room comfort
No food available after 9
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Appreciated that we could check in during he night as we had a late ferry crossing and got to the hotel at 1 am
Stayed 1 night in Oct 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent three nights at The Grand with our wonderful cat and the staff at The Grand provided us with a beautiful deluxe suite.
Stayed 3 nights in Oct 2025

10/10 Excellent

GORDON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and the hotel is a nice quiet alternative to the regular chain hotels in the area.
Stayed 1 night in Oct 2025

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive. New clean
Stayed 1 night in Sep 2025

10/10 Excellent

Darryl

Stayed 1 night in Oct 2025

10/10 Excellent

Brandi, Gabriola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel, with an excellent restaurant. The staff are super friendly and helpful. Our room was clean, spacious and comfortable with luxury bath robes to make relaxing easy!
Stayed 1 night in Oct 2025

8/10 Good

Harold

Nice stay. Hotel a bit tired and you need of updating.
Stayed 1 night in Oct 2025

8/10 Good

Greg G

Stayed 2 nights in Sep 2025

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff and nice accommodations A bit dated but still good
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa, Abbotsfotd

Travelled with family
Liked: Cleanliness, amenities
Super friendly staff and the beds were so so comfortable. Very clean and quiet. Away from the downtown area. Your car will be safe
Stayed 1 night in Sep 2025

8/10 Good

Celeste

Travelled with group
Liked: Cleanliness, staff & service
friendly staff and quiet
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Business friendly
Stayed 1 night in Sep 2025

4/10 Poor

MICHAEL B

Liked: Cleanliness
Disliked: Property conditions & facilities
The Hotel looks good and has beautiful bath robes. On the negative side, the bathroom floor has a large number of dirty old cracked tiles, there was no convenient charging point for my iPhone, there were continuous strange noises, thin walls.and the restaurant does not open for breakfast. Two Stars max.
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank, Salt Lake

Stayed 2 nights in Sep 2025

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, Quiet, Reasonably Priced
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Travelled with partner
I like the location for the places I wanted to visit. I had looked up for a stay with a pool and it has said that this hotel has a year around indoor pool which was a reason I chose it, however when I inquired at the from desk it did not have a pool
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and beds were comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025