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The Grand Hotel Nanaimo

3.0 star property

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Photo gallery for The Grand Hotel Nanaimo

Exterior
Lounge
Lounge
Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Long Lake
    ‪3 min walk‬
  • Woodgrove Shopping Centre
    ‪4 min drive‬
  • Departure Bay Ferry Terminal
    ‪8 min drive‬
  • Nanaimo, BC (YCD)
    ‪24 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed (Maple)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Club Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

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About this property

The Grand Hotel Nanaimo

Hotel in Nanaimo with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and wedding services. Housekeeping is available on request.
The Grand Hotel Nanaimo offers 50 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The Grand Hotel Nanaimo's great location gets high marks from our customers. During your stay, you're just a quick walk from Long Lake. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, 5 meeting rooms and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Long Lake and a 4-minute drive from Woodgrove Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Grand Hotel Nanaimo. The hotel can provide concierge services and wedding services. Free self parking is available.

This 3-star Nanaimo hotel is smoke free.

Grand Cru Restaurant – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Whik(e)y Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

The Grand Hotel Nanaimo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 372 out of 922 reviews
Rating 8 - Good. 362 out of 922 reviews
Rating 6 - Okay. 116 out of 922 reviews
Rating 4 - Poor. 48 out of 922 reviews
Rating 2 - Terrible. 24 out of 922 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Melinda

Stayed 1 night in Mar 2025

8/10 Good

Nikita

Travelled with partner
Liked: Cleanliness, staff & service
It was quiet which was good for sleeping. It's slightly dated but over all was a good stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Christie L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the elegance and old world glam that this hotel has. You walk in and are transported back in time. The lovely desk clerk was such a helpful, welcoming addition to the vibe. When we come to Nanaimo I try and book here because of the staff and the rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Georgiia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is very comfortable and very close to where we visit.
Stayed 1 night in Feb 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, pleasant staff, great food, but a little older building. Good place to stay
Stayed 1 night in Feb 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, No food options
Stayed 1 night in Jan 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Amenities, property conditions & facilities
Staff and service
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very interesting hotel, like the name "Grand" would suggest. Nicer area than most in Nanaimo also!
Stayed 1 night in Jan 2025

10/10 Excellent

Shawna

Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Russell

Stayed 1 night in Jan 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rhea, Bella Bella

Stayed 1 night in Dec 2024

10/10 Excellent

JAYANTILAL

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great price and good value.
Stayed 2 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gail

Stayed 2 nights in Sep 2024

10/10 Excellent

Alana

Travelled with family
Very clean, amazing decor and furnishings, very tasteful Christmas decorations
Stayed 1 night in Dec 2024

2/10 Terrible

Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were rude
Stayed 1 night in Dec 2024

10/10 Excellent

Becky, Quathiaski Cove

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like the underground parking
Stayed 1 night in Dec 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but nicely kept, very good beds, excellent front desk staff.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Stayed 2 nights in Nov 2024

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Amenities
For a High quality hotel, i find that it needs improvement. Coffee machine should be a Keurig instead of trying to figure out the machine. Nothing to write with or note pads to write on. No explanations in the room about the pool service. No vending machines in hotel, i was surprised that not even a bathrobe to put on after bathing. Could include a menu in the room. Just little details that would really impress people that do travel a lot in order for the hotel have customers come back.
Stayed 5 nights in Nov 2024

8/10 Good

James

Travelled with family
Great beds
Stayed 1 night in Nov 2024

6/10 Okay

Remo

Stayed 1 night in Nov 2024