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Expressotel

3.0 star property

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Photo gallery for Expressotel

Classic Studio | Garden view
Classic Studio | Living area | Flat-screen TV
Suite, 1 Bedroom | Living area | Flat-screen TV
Comfort Studio | Living area | Flat-screen TV
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Corner Clive Square and Tennyson Streets, Napier, 4110
  • Place, Marine Parade
    ‪6 min walk‬
  • Place, War Memorial Conference Center
    ‪10 min walk‬
  • Place, National Aquarium of New Zealand
    ‪16 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free WiFi

Studio

9.0 out of 10
Wonderful
(47 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Studio

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

Classic Studio | Garden view

Classic Studio

9.2 out of 10
Wonderful
(15 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio | In-room safe, desk, iron/ironing board, free WiFi

Comfort Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Expressotel

Hotel with a restaurant, 9-minute walk to Marine Parade
Along with a restaurant, this smoke-free hotel has a front desk safe and free Wi-Fi in public areas.
Expressotel offers 45 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Expressotel. During your stay, you're just a quick walk from Municipal Theatre. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Art Deco Trust and MTG Hawke's Bay Museum
There's a restaurant on site. Public spaces have free WiFi. Expressotel also features a front desk safe and a lift.

This 3-star Napier hotel is smoke free.

Expressotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from noon - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from noon - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 17119828
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

expressotel Hotel Napier
expressotel Hotel
expressotel Napier
expressotel Hotel
expressotel Napier
expressotel Hotel Napier

Expressotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 371 out of 701 reviews
Rating 8 - Good. 264 out of 701 reviews
Rating 6 - Okay. 46 out of 701 reviews
Rating 4 - Poor. 15 out of 701 reviews
Rating 2 - Terrible. 5 out of 701 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Christopher

Disliked: Amenities, property conditions & facilities
The location was just over the road from my conference venue, and the bed was comfortable. However there were some down sides: the bathroom shower head was quite caked with limescale - which did not inspire confidence that the rest of the rooms were also clean. The extractor unit in the bathroom could not be turned off and was generating a low thrum all night. Also the hotel has no laundry facilities, so if you need to do any washing you have to take your laundry three blocks to wash them at the nearest laundromat. (That is once you find out that their QR code compendium is out of date as to where the nearest laundromat is.)
Stayed 4 nights in Oct 2025

8/10 Good

TONY

Business traveller

Nice place to stay I didn’t like room 302 though

Stayed 1 night in Oct 2025

10/10 Excellent

Natasha Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fantastic stay at Expressotel. The location is perfect for exploring the city centre, with everything just a short walk away. The staff were incredibly friendly & welcoming. The room was a great size - tidy, clean & very quiet. Highly recommended for anyone visiting the area!
Stayed 4 nights in Sep 2025

8/10 Good

George

Stayed 1 night in Sep 2025

10/10 Excellent

Jasmine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time in this hotel. Loved it!
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Would return
Stayed 4 nights in Aug 2025

10/10 Excellent

Warren

Very central, easy to get to everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
overall it was the prefect place to stay able to walk to the shopping centre, easy access to any food places
Stayed 3 nights in Aug 2025

6/10 Okay

Nicolieen

Liked: Cleanliness, staff & service
Overall good but low lighting inside.
Stayed 2 nights in Aug 2025

8/10 Good

Dianne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was great and clean and tidy, but the parking facilities were something else. There really wasn't enough spaces and they were quite small
Stayed 3 nights in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Napier

Great location Warm on arrival Comfy bed
Stayed 2 nights in Aug 2025

6/10 Okay

Nasser

Travelled with partner
Liked: Cleanliness
Check in was very frustrating as there is nobody at the desk. We showed up at 11 AM and had a tour set up for 11:30 AM and was very difficult to find somebody to even let us in the front door. Thankfully, there was cleaning stuff on site and they were able to open the door and at least let us put our luggage inside before our tour.
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay, no complaints
Stayed 4 nights in Aug 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and tidy
Stayed 1 night in Aug 2025

10/10 Excellent

Mylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good and excellent service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Raoul

Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, very warm rooms, handy easy location. Street noise with the homeless annoying. Kother than that great place to rest up.
Stayed 8 nights in Jul 2025

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 3 nights in Jul 2025

8/10 Good

Gitte

Stayed 8 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The view wasn't the greatest, but then I wasn't there for that.
Stayed 3 nights in Jul 2025

8/10 Good

Caleb

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place, tidy, decent for the price. Smelled like cigarette smoke when we first arrived. Management was polite.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Josie

Stayed 3 nights in Jun 2025

10/10 Excellent

Tracey

Stayed 4 nights in Jun 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was ideally located near shops, entertainment and restaurants. Our room was clean and adequate for our three night stay. Reception very helpful. Certainly recommend staying there to anyone wanting a centrally located hotel as a base,
Stayed 3 nights in Jun 2025