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Expressotel

3.0 star property

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Photo gallery for Expressotel

Comfort Studio | Garden view
Classic Studio | Living area | Flat-screen TV
Restaurant
Garden view
Deluxe Room | Private kitchen | Coffee/tea maker, electric kettle

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Corner Clive Square and Tennyson Streets, Napier, 4110
  • Marine Parade
    ‪8 min walk‬
  • National Aquarium of New Zealand
    ‪16 min walk‬
  • McLean Park
    ‪18 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪6 min drive‬

Room options

View all photos for Studio

Studio | 1 bedroom, in-room safe, desk, iron/ironing board

Studio

8.8 out of 10
Excellent
(37 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

Classic Studio | Garden view

Classic Studio

9.0 out of 10
Wonderful
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Studio

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio | Garden view

Comfort Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Expressotel

Eco-certified hotel in Napier with a restaurant
Along with a restaurant, this smoke-free hotel has a front desk safe and free Wi-Fi in public areas.
Expressotel offers 45 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Expressotel. During your stay, you're just a quick walk from Municipal Theatre. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Art Deco Trust and MTG Hawke's Bay Museum
There's a restaurant on site. Public spaces have free WiFi. The eco-certified Expressotel also features a front desk safe and a lift.

This 3-star Napier hotel is smoke free.

Expressotel has a restaurant on site.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from noon - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from noon - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 17119828
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

expressotel Hotel Napier
expressotel Hotel
expressotel Napier
expressotel Hotel
expressotel Napier
expressotel Hotel Napier

Expressotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 670 reviews
Rating 8 - Good. 254 out of 670 reviews
Rating 6 - Okay. 41 out of 670 reviews
Rating 4 - Poor. 14 out of 670 reviews
Rating 2 - Terrible. 5 out of 670 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tribavan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for what we paid.
Stayed 3 nights in May 2025

10/10 Excellent

HELEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evie at the front desk was very helpful and friendly. The location is great and only a few blocks from the water
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation option in heart of napier

A late minute overnight stay but a very comfortable one. Arrived just after reception due to close but Yvonne kindly waited for us and showed us around. Great location, large and well appointed rooms.
Good size rooms
Room in studio
Stayed 1 night in May 2025

8/10 Good

Elliott

Travelled with group
Liked: Amenities
Nice and central, 5 minute walk to Marine Parade and lots of bars/ restaurants/ town centre. Yvonne was great!
Stayed 1 night in Apr 2025

10/10 Excellent

angela

Stayed 2 nights in Apr 2025

10/10 Excellent

Johan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice friendly service
Stayed 1 night in Apr 2025

8/10 Good

John

Hawkes Bay Stay

Location very good - central. Great Saturday market in the Square across the road.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jasmine

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Overall, Evie welcomed me in warmly despite my late arrival. She showed me the essentials of what I would need to know for my stay such as the parking and restaurant, and it was an easy transaction. Thank you for an amazing stay, I hope to come back again soon.
Stayed 1 night in Apr 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and central, making it easy to walk around central Napier. Check in was slightly tricky, but the Reception agent at their sister property was most helpful.
Stayed 1 night in Apr 2025

8/10 Good

Kosta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Liked: Property conditions & facilities
Very nice location to walk around and good restaurant onsite
Stayed 1 night in Mar 2025

8/10 Good

k-cosmetics

Stayed 1 night in Mar 2025

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Central and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Napier , value for money every time
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic room And staff. Very clean.

Stayed 1 night in Mar 2025

8/10 Good

Annabelle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Viktor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Easy to book in and out.
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After hour check-in was easy.
Stayed 2 nights in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended hotel in art deco area.

This hotel is in a great location, close to shops, the art deco area and good restaurants. Our room was spacious and well apportioned. We managed to secure a hotel parking space which was very useful. The hotel staff were very good and most helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I was very pleased with the property! It's basic, but clean, up-to-date, well-maintained and safe. My room was very spacious. The check-in is "remote" (the front desk is staffed for only a few hours each day), but the process was very simple - the hotel sent very clear instructions and provided a mobile # in case I ran into any problems (which I didn't). The property is close to a wide choice of restaurants and shops, about a 7 minute walk from the waterfront, and best of all (for me) ... about a 3 minute walk to the intercity bus stop. Highly recommended if you don't care about "luxury" and just want a safe, clean place to sleep.
Stayed 3 nights in Feb 2025

10/10 Excellent

graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel. Central. Walkable. Great front desk help
Stayed 1 night in Feb 2025

6/10 Okay

Roman

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

When we arrived, we did initially find it difficult to park, but a space soon became available, it was street parking. The staff on check in was very helpful. The room was clean and tidy. There were plenty of places to eat round town.
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Stayed 1 night in Feb 2025