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Quest Napier Serviced Apartment

4.5 star property

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Property entrance
Premium bedding, pillow-top beds, individually furnished, desk
One Bedroom Apartment | Living area | 42-inch flat-screen TV with satellite channels, Smart TV, Netflix
Studio | Premium bedding, pillow-top beds, individually furnished, desk
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Kitchen
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
176 Dickens Street, Napier, 4110
  • Marine Parade
    ‪5 min walk‬
  • Ocean Spa
    ‪10 min walk‬
  • National Aquarium of New Zealand
    ‪14 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪6 min drive‬

Room options

View all photos for One Bedroom Apartment

Premium bedding, pillow-top beds, individually furnished, desk

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio | Premium bedding, pillow-top beds, individually furnished, desk

Studio

  • Studio
  • Sleeps 3
  • 1 King Bed

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View from room

The Nautilus Napier

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  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1907)
The price is €66
for 1 room
includes taxes & fees
15 Jun - 16 Jun
The Nautilus Napier

About this property

Quest Napier Serviced Apartment

Luxury aparthotel in Napier with a fitness centre
A fitness centre, self parking and a meeting room are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and free newspapers are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Quest Napier Serviced Apartment's great location. During your stay, you're just a quick walk from Municipal Theatre. You'll find features such as free WiFi in public areas, plus a gym and dry cleaning service. Built in 2009, this luxury aparthotel has 47 apartments over 3 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a pillowtop bed and a Smart TV
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Steps from Municipal Theatre and 5 minutes on foot from Opossum World
As a guest of Quest Napier Serviced Apartment, you'll find a fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The luxury Quest Napier Serviced Apartment also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4.5-star Napier aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (NZD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: NZD 15 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Water dispenser

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch Smart TV with premium satellite channels
  • Netflix

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In an entertainment district
  • In the city centre

Things to do

  • Fitness classes
  • Gym
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 47 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Recycling
  • Solar energy
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cots (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 14 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, window guards and outdoor lighting
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Napier Serviced
Quest Napier Serviced Apartment
Quest Napier Hotel Napier
Quest Napier Serviced Napier
Quest Napier Serviced Apartment Napier
Quest Napier Serviced Apartment Aparthotel
Quest Napier Serviced Apartment Aparthotel Napier

Quest Napier Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 609 out of 943 reviews
Rating 8 - Good. 283 out of 943 reviews
Rating 6 - Okay. 37 out of 943 reviews
Rating 4 - Poor. 11 out of 943 reviews
Rating 2 - Terrible. 3 out of 943 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemary

Liked: Cleanliness, property conditions & facilities
Well equipped, clean and comfortable. No soap in shower container or it was broken. A bit of noise from gym downstairs. Thumping noise started (music) just before 6am.
Stayed 1 night in Feb 2025

10/10 Excellent

SIMON

Liked: Cleanliness, room comfort
Nice hotel in the middle of town with attractions within easy walking distance
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Highly recommend this lovely place. Smooth check in, very comfortable room and great location. Very convenient for lots of super restaurants.
Stayed 2 nights in Feb 2025

8/10 Good

Harmeet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Basic yet comfortable motel style accommodation. The room was spacious and bright, and location is also very good, right next to the restaurants and water front. Jon at check in was super friendly, polite and professional. The bathroom needs a major upgrade though - it had the tiniest mirror and storage cupboard.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
Quiet and clean , great for a business traveler. Home away from home . Close to food drinks and restaurants and supermarkets. The hotel has A great bath and has great staff. So friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Emily, Warsaw

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quest was a fun hotel. Our family of three had an apartment with a separate bedroom, a bed in the living room area, a well-stocked kitchenette and a sitting area. The bedroom had sliding panels to close for privacy. The owners did a good job of embracing an historic building but updating for modern conveniences. The original wood floors were used in the apartment. The property has a library for guest use. The check-in process was smooth and the staff were friendly and helpful. It is well-located near the beach, restaurants and shops. I would definitely recommend this property!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort

Stay in Napier

Great stay at Quest in Napier. Very well equipped and comfortable room in great location within easy walking distance of centre of Napier. Would certainly recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location a short walk to downtown Napier and the beach waterfront with many restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable stay. Lovely character Building with good size room. Staff were very friendly too.
Stayed 3 nights in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Good location. The staff are AWESOME!!! Everyone I spoke with were friendly, helpful and just all round nice people!
Stayed 3 nights in Dec 2024

10/10 Excellent

Fay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great location good parking too and just a walk to the main cbd. Would highly recommend this place. Great eateries within the area.
Stayed 4 nights in Jan 2025

8/10 Good

Collette

Travelled with family
Liked: Cleanliness, property conditions & facilities
Love being so central - another great stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time we have stayed there
Stayed 4 nights in Dec 2024

10/10 Excellent

Pritika Dharsani

Liked: Cleanliness, property conditions & facilities
Loved our stay it was amazing very clean and tidy staffs were the best. I would give solid 100 percent eating. See you guys next time
Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Liked: Cleanliness, room comfort

A good central place to stay for one night

We stayed one night in a King Studio apartment. Quest Napier is quite central and the streets and parking were very busy when we arrived. We had booked parking under the hotel for the night which was a good thing. There are free carparks next door and across the road but only after 6pm and for some of the weekend. Our arrival was a bit early but they were able to find us a room that was ready so we could settle in. The lady at reception was great and showed me where to go for the parking and explained everything. The room was a little dated but has been renovated so was fine. It was functional with a comfortable bed, and had everything we needed, including a kitchenette and a pod coffee machine. My only issue was the shower which has a curtain, not ideal because it blows in on you and the floor still got quite wet. The shower did have excellent pressure tho and we were more than happy with one night staying in this apartment.
Stayed 1 night in Dec 2024

10/10 Excellent

Lorine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

S

Liked: Cleanliness, property conditions & facilities
All good for what we needed.
Stayed 2 nights in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, amenities, property conditions & facilities
No free parking. Checked in just prior to 5pm. Staff were in a rush to go home, so briefing and welcome was extremely rushed. There was some awful stains around the toilet seat, and rust around the shower
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Great property in town to stay as a stopover to Hawkes Bay vineyards
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Very good, clean, modern.
Stayed 1 night in Nov 2024

10/10 Excellent

Laxmitania

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location perfect as in central of Napier and easily access to shops, and beach
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, room comfort

Comfortable and relaxing

Wonderful location and experience overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
I’m a solo female that travels for work . Love staying here . Home away from home . Quiet , safe and secured at night. Beautiful rooms . And laundry in the room .
Stayed 2 nights in Nov 2024

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort
Quest is best Always know what to expect The staff at Napier were excellent with tips and advice . The room needs a tinker but as always great value
Stayed 2 nights in Nov 2024

8/10 Good

Sam

Liked: Cleanliness, room comfort
Rooms backing on to public car park need full length block-out drapes as the lights are on all night, and it makes sleeping very difficult.
Stayed 1 night in Nov 2024