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Quest Napier Serviced Apartment

4.5 star property

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Photo gallery for Quest Napier Serviced Apartment

Front of property – evening/night
One Bedroom Apartment | Living area | 42-inch flat-screen TV with satellite channels, Smart TV, Netflix
One Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, dishwasher
Winery
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
176 Dickens Street, Napier, 4110
  • Place, Marine Parade
    ‪5 min walk‬
  • Place, Napier Beach
    ‪5 min walk‬
  • Place, National Aquarium of New Zealand
    ‪14 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Studio

Studio | Premium bedding, pillow-top beds, individually furnished, desk

Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, pillow-top beds, individually furnished, desk

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Classic Studio | Garden view
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
4.5 out of 5, Wonderful, 764 reviews
The price is €54
includes taxes & fees
3 May - 4 May
Expressotel

About this property

Quest Napier Serviced Apartment

A fitness centre, self parking and a meeting room are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-out are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Quest Napier Serviced Apartment's great location. During your stay, you're just a quick walk from Municipal Theatre. You'll find features such as free WiFi in public areas, plus a gym and dry cleaning service. Built in 2009, this luxury aparthotel has 47 apartments over 3 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a pillowtop bed and a Smart TV
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Steps from Municipal Theatre and 5 minutes on foot from Opossum World
As a guest of Quest Napier Serviced Apartment, you'll find a fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The luxury Quest Napier Serviced Apartment also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4.5-star Napier aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (NZD 19 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: NZD 20 per stay

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Water dispenser

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch Smart TV with premium satellite channels
  • Netflix

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In an entertainment district
  • In the city centre

Things to do

  • Fitness classes
  • Gym
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 47 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Solar energy
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 50
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cots (infant beds) are available for NZD 20 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 19 per night (in/out privileges)
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 20 per stay
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, window guards and outdoor lighting
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Quest Napier Serviced
Quest Napier Serviced Apartment
Quest Napier Hotel Napier
Quest Napier Serviced Napier
Quest Napier Serviced Apartment Napier
Quest Napier Serviced Apartment Aparthotel
Quest Napier Serviced Apartment Aparthotel Napier

Quest Napier Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 987 reviews
Rating 8 - Good. 291 out of 987 reviews
Rating 6 - Okay. 39 out of 987 reviews
Rating 4 - Poor. 12 out of 987 reviews
Rating 2 - Terrible. 3 out of 987 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vladislav

Stayed 6 nights in Dec 2025

6/10 Okay

Lesley and Ken

Travelled with group
Generally pretty good. Food left in the fridge from the previous guests. Would like a different pillow option, found pillows way too big.
Stayed 2 nights in Dec 2025

10/10 Excellent

Zaid

Liked: Cleanliness, room comfort
Clean room. Very good location.
Stayed 1 night in Dec 2025

10/10 Excellent

ANAND

Stayed 1 night in Dec 2025

10/10 Excellent

philip, rugby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
lovely clean room & great staff
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Well managed property in the heart of the town of Nelson
Stayed 2 nights in Dec 2025

10/10 Excellent

Teeraya, darlinghurst

Liked: Cleanliness, property conditions & facilities
Pretty good location
Stayed 1 night in Dec 2025

10/10 Excellent

Kate, Auckland

Stayed 2 nights in Nov 2025

4/10 Poor

Peter

Travelled with family
Staff support was lacking. I had 5 days earlier booked and paid for an underground carpark with access to an overnight EV charger. I used my allocated park, but the single charger was being used (by an unauthorised user, the receptionist told me next day). Two empty bays on the opposite wall had two unused chargers, but on inquiry, the duty manager told me I could not move into the empty bays as they were not my designated bay. (Both bays were still unused the following morning). The duty manager refused to assist me further.
Stayed 1 night in Oct 2025

8/10 Good

Asif Basha

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Marcia

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Tomoko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean room and nice staff
Stayed 2 nights in Oct 2025

8/10 Good

Christine

Liked: Cleanliness
Very good stay. Super central location. Friendly and helpful staff. A couple of details missing - Could have done with two facecloths - ( most people like their own one to use!), more milk sachets - to make tea and coffee for two people per day , four mini milk sachets doesn’t cut it!! Also, no dishwash to hand wash the dishes , nor a dishcloth to wipe up bench spills made it tricky. These are easy fixes and it would not stop me staying again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimiora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Person at front desk was so welcoming and accommodating for our needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Duncan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheng San, Pasir Ris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is in great condition & very clean. Staff are helpful with our enquiry.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gym hours a bit limited so I didn't go. Otherwise everything was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, very pleasant room and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Letava

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Holden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great quiet and right in the centre of Napier!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were the best;The upgrade was wonderful;the overall experience was just great
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, room comfort

Napier July 2025

First time back after opening of new road replacing The Gorge. Great improvement! Some excellent new restaurants (Madame Social especially) and some old favs doing well (fish at Mr D's was memorable). The enormous south at the Upper Norwood cafe was absolutely wonderful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Very welcoming and friendly staff. Great stay.
Stayed 1 night in May 2025