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Eracle Hotel

4.0 star property

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Photo gallery for Eracle Hotel

Terrace/patio
Interior entrance
Family Studio Suite | Premium bedding, minibar, in-room safe, desk
Condo | Premium bedding, minibar, in-room safe, desk
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Via San Giorgio 76, Volla, NA, 80040
  • Place, Vesuvius National Park
    ‪9 min drive‬
  • Place, Mount Vesuvius
    ‪9 min drive‬
  • Place, Auchan Mall
    ‪10 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪16 min drive‬

Room options

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Economy Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Room

Panoramic Room | Premium bedding, minibar, in-room safe, desk

Panoramic Room

  • Mountain view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, minibar, in-room safe, desk

Classic Triple Room

  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, minibar, in-room safe, desk

Family Quadruple Room

  • Sleeps 4
  • 4 Single Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Studio Suite

Family Studio Suite | Premium bedding, minibar, in-room safe, desk

Family Studio Suite

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, minibar, in-room safe, desk

Junior Studio Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Condo

Condo | Premium bedding, minibar, in-room safe, desk

Condo

  • 3 bedrooms
  • Sleeps 7
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Condo

Condo | Premium bedding, minibar, in-room safe, desk

Condo

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Condo

Condo | Premium bedding, minibar, in-room safe, desk

Condo

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment | Premium bedding, minibar, in-room safe, desk

Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double or twin standard

Premium bedding, minibar, in-room safe, desk

Double or twin standard

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for family room standard

Premium bedding, minibar, in-room safe, desk

family room standard

  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Triple standard

Premium bedding, minibar, in-room safe, desk

Triple standard

  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

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Exterior detail
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The price is €73
includes taxes & fees
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About this property

Eracle Hotel

This hotel features a fitness centre, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Eracle Hotel offers 29 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 40-inch plasma televisions come with digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
With your stay at Eracle Hotel, you'll be connected to a shopping centre and close to Auchan Mall. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 7 minutes by car from Auchan Mall and 9 minutes from Vesuvius National Park
  • Airport drop-off, train station pick-up and ferry terminal shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
As a guest of Eracle Hotel, you'll find a fitness centre, a terrace, and a vending machine. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) and a ferry terminal shuttle are available for a fee. The business-friendly Eracle Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.
Guests can enjoy buffet breakfast for a fee.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: EUR 10 for adults and EUR 10 for children

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 25 per vehicle
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Eracle Hotel offers transfers from the ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Eracle Hotel Volla
Eracle Volla
Eracle Hotel
Eracle Hotel Hotel
Eracle Hotel Volla
Eracle Hotel Hotel Volla

Eracle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 80 out of 217 reviews
Rating 8 - Good. 91 out of 217 reviews
Rating 6 - Okay. 26 out of 217 reviews
Rating 4 - Poor. 14 out of 217 reviews
Rating 2 - Terrible. 6 out of 217 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jake

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel if you need somewhere near airport

Rooms were very clean and had everything we needed. The staff were very helpful and friendly. I can't really fault the hotel for the price.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Hectorina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, affordable option for Napoli

It is a good option to stay in a nice and safe area in Napoli. Very affordable, well maintained and nice treatment.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Hongshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. The down side is the blanket was kind of too thick.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel … poor service

Service was poor . Staff not helpful. However it all made sense when I witnessed the boss lady “screaming” at the staff for 15 mins in front of all guests ! I guess that’s why staff looked miserable! Shame cos the hotel is great otherwise. Rooms were very spacious and clean and look like they have been modernised and close to airport! Lobby smells of smoke as guests smoke by front door .
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

SHARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel ,il personale gentile e qualificato
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un excellent hôtel

Un hôtel confortable,propre, un petit déjeuner complet et copieux le tout avec un rapport qualité prix imbattable
Stayed 1 night in Oct 2022
Verified

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Einfach, schlicht und völlig ausreichend. Pool gehört nicht mehr zum Hotel und dürfte eigentlich nicht benutzt werden. Pool gehört zum Fitnesszentrum nebenan.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Buona

Personale cortese
Stayed 1 night in Jan 2022
Verified

8/10 Good

STEFANO GIUSEPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura in buoni condizioni e vicina a Napoli, adatta per soggiorno per famiglie. Colazione un pò stremanzita.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rapport qualité prix. Parking sécurisé. Appartement au calme avec bons équipements. Piscine extérieure payante mais au moins non surpeuplée. Bons petits dejeuners
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room was lovely and spacious but a little difficult to find the hotel...
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Mi aspettavo qualcosina in piu sia sulla colazione che sulla pulizia
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Accogliente, comoda da raggiungere, a pochi minuti dalla città e da luoghi di interesse
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salve a tutti,e stata un esperienza positiva,l'albergo abbastanza gradevole il personale altrettanto soddisfacente,abbiamo chiesto una pizzeria buona,siamo rimasti contentissimi,colazione abbondantissima,insomma hotel consigliato,dimenticavo parcheggio con cancello.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima buona colazione e camere pulite.hotel in una buona posizione
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Michela Zanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pulizia gentilezza ottima colazione

Tutto molto positivo: confort e pulizia della camera, gentilezza del personale, ottima colazione
Stayed 1 night in Dec 2018
Verified

8/10 Good

Nicolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura moderna confortevole anche se non esiste nessuna segnaletica per raggiungerlo
Stayed 1 night in Nov 2018
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

A recepção foi muito boa, o quarto era limpo e com bom café da manhã. Um pouco distante do centro da cidade, mas como estávamos com carro foi muito útil pelo estacionamento.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Stefan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Zimmer entsprach nicht den Erwartungen. Schimmel im Bad. Nach Herr Dusche war da Bad überflutet wegen Löchern in der Trennwand. In der Dusche kam kaum Wasser an. Frühstück war gut. Besonders der frische Kaffee der Vorort zubereitet wurde. Positiv war, das die Zimmer jeden Morgen gereinigt wurden.
Stayed 5 nights in Oct 2018
Verified

6/10 Okay

Lia

Liked: Cleanliness
Local proximo a um cemitério , cafe muito ruim falta de cama de casal.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything fine. recomend the place just a little bit outside. 20 minites from center. but i would choose it again for sure
Stayed 3 nights in Oct 2018
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze and room is updated and clean.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

George

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Was an acceptable stay but needs improvements

I was unable to get past the gate to the parking lot to check in as the buzzer on the gate did not appear to be working inside. I was not sure why the check-in girl told me she would have to keep my passport for 10 minutes to do the check-in. I said OKand waited at the counter the process only took 2 minutes and the she returned it. When I got to the room the toilet seat was broken. I went down to the desk and was given the room next door. The changed room was acceptable but the TV remote that I was given by the front desk did not work, so once again I had to return to the front desk to get one that worked. Upon checking out I wanted to have some breakfast/coffee and was told at the front desk that the breakfast was on the second floor. My room was on the second floor so had I known it earlier I could have had it before I went down to check out.
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID!!

I have pictures that I have taken showing how bad the room is, Hotels.com will not let me send them the pictures after I called them on the phone to complain about the room. It was not clean. The area around the hotel is very dirty. The area is so bad (as told to us by our taxi driver) that the hotel has a large security fence around the outside that stays closed all day long and you need to be buzzed in. Possibly the worst hotel I have ever stayed in. They also market themselves as having airport transportation however they do not, instead they just call you a taxi.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Location of the property was a major let down. Very dangerous part of town. The property had to have a security gate to let guests in so that they are safe. The hallways are very dark and eerie. The bed sheets in the room were slightly dirty and the beds were slightly broken.
Stayed 1 night in Sep 2018