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Hotel Matilde - Lifestyle Hotel

4.0 star property
VIP Access

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Photo gallery for Hotel Matilde - Lifestyle Hotel

Deluxe Room | Minibar, in-room safe, desk, blackout curtains
Classic Single Room | Minibar, in-room safe, desk, blackout curtains
Exterior detail
Breakfast (EUR 15 per person)
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Air conditioning

Explore the area

View in a map
Piazzetta Matilde Serao 7, Naples, NA, 80132
  • Place, Galleria Umberto I
    ‪1 min walk‬
  • Place, Via Toledo
    ‪3 min walk‬
  • Place, Molo Beverello Port
    ‪5 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬
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Room options

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Classic Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, blackout curtains

Classic Single Room

8.0 out of 10
Very good
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.4 out of 10
Exceptional
(20 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

10.0 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Hotel Matilde - Lifestyle Hotel

Hotel with a bar, steps from Via Toledo
Along with a bar/lounge, this hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe.
Hotel Matilde - Lifestyle Hotel offers 18 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Matilde - Lifestyle Hotel. During your stay, you're just a quick walk from Via Toledo. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast offered for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Via Toledo and 6 minutes on foot from Piazza del Plebiscito
As a guest of Hotel Matilde - Lifestyle Hotel, you'll find tour/ticket assistance, room service (during limited hours), and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
Guests can enjoy buffet breakfast for a fee.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 15 for adults and EUR 12 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 12 for children
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1VTBYLHKV
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Matilde Naples
Hotel Hotel Matilde Naples
Naples Hotel Matilde Hotel
Matilde Naples
Matilde
Hotel Hotel Matilde
Matilde Lifestyle Hotel Naples
Hotel Matilde - Lifestyle Hotel Hotel
Hotel Matilde - Lifestyle Hotel Naples
Hotel Matilde - Lifestyle Hotel Hotel Naples

Reviews

Hotel Matilde - Lifestyle Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 668 out of 876 reviews
Rating 8 - Good. 156 out of 876 reviews
Rating 6 - Okay. 34 out of 876 reviews
Rating 4 - Poor. 12 out of 876 reviews
Rating 2 - Terrible. 6 out of 876 reviews

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel the rooms are fantastic - it is on the first floor so it is difficult to find the entrance initially and the bar and restaurant are basic. Staff nice and helpful and great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Hector, Wellesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Matilde! The property itself is spacious, clean, and beautifully maintained, with big, comfortable rooms that make you feel right at home. The location could not be better—you’re within walking distance of everything you’d want to see in Naples. From here, it’s easy to explore the historic center, the vibrant Spanish Quarter (where you’ll find the famous Diego Maradona mural), and countless charming streets full of life. One of the highlights is, of course, the food—Naples is the birthplace of pizza, and you truly get to experience the very best here. Around the property, there are endless options, from authentic trattorias to world-renowned pizzerias. It felt like every meal was a highlight! The service at Matilde is warm and welcoming, and you can really tell the hosts care about making your stay comfortable and memorable. Whether you’re here for sightseeing, history, or simply to eat the best pizza in Italy, this is the perfect base to experience Naples. Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Matilde is a lovely hotel, and in a great location right in the centre of Naples.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hector, Wellesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and secure

When I checked in they informed me that I had options for a welcome drink. I could choose a beverage from the mini bar in the room or have a drink from the lobby bar. The room power is off until you are in the room, and requires a key card, which means that there is no AC in the room when you are not present, the mini fridge is off and room temperature when you arrive, and there is an odor due to the humidity. The windows open, but they tell you not to open them due to the heat and humidity. There was a variety of breakfast options. They offered suggestions for area dining and shopping options. Taxi service is available in the attached building, but it does require walking outside to reach. The door locks on the main level / street entrance, and there is a buzzer for different tenants and businesses on the left side of the doors to help you enter the building. The elevator has a coin operated machine to activate, but it does not need money to operate. The location is very convenient on a main shopping street within a beautiful building.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beti

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, hard to find, not accessible by taxi

The hotel is very well located, and seems to be recently rennovated. The rooms are a bit small, but still comfortable. The showers are amazing after a hot day in Naples, and for that I would recommend, but there are a few 'gotcha's about this place. For one, it is not accesible by taxi, so you should expect to walk with your luggage to reach the hotel entrance. Many taxis can't find it, and even when you're on the street it's not quite clear where the hotel is. You need to then find a buzzer button with the hotel name which is hardly visible, and hope you get buzzed in and find your way up to the hotel's floor with a very old and small elevator. I was hoping that the hotel would have sent instructions before my arrival, but somehow I didn't receive any so I was relying on photos from other travellers and images on google maps to figure it out for myself. Breakfast was good, but the coffee leaves something to be desired. Spend a few euros across the street and get a real coffee at Gambrinus to start your day right.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elisa

Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a city property that you can reach after the taxi leaves you about 2 blocks from the hotel. This is why you are in a very special area! Don't fear the short walk because the hotel is a nice, renovated gem inside a 300-year-old building! The restaurants and shopping are everywhere around this hotel! The room is a little oasis with all the comfort you expect! The breakfast is modest but very filling! I recommend this property for its location and comfort!
Stayed 3 nights in Jul 2025

10/10 Excellent

Syed Shahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food
Stayed 5 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and large room, great air conditioning, bathroom is roomy with terrific shower. Breakfast exceeded expectatio and all staff were WONDERFUL. I will definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find the entrance and the sign was blocked from street view.
Stayed 1 night in Jun 2025

6/10 Okay

Anwar

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is located in a very old odd building. It has taken one full floor in that building. Does not look like a hotel from the outside and there is trash everywhere at the front door of the building.
Stayed 1 night in Jul 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but you need earplugs

Nice modern style hotel just outside of the Galleria Umberto. Hotel is in a great location with shopping and transit nearby. The bed linens and towels were all clean with no marks. I did see a few ants in the bathroom but nothing too alarming. The breakfast is boring, but thankfully when I had early tours scheduled they let me grab a few things before 0730 so I wouldn’t starve. All the staff are really nice and helpful. My only issue would be the noise from the street and front desk at night. Even with ear plugs it was hard to sleep due to the traffic on the street Via Toledo and the restaurant directly below my window. The reception area can be loud as well if there’s a phone call or people talking. There was also a strange knocking sound every night around 3am, but I couldn’t tell exactly where it was coming from.
Stayed 4 nights in Jul 2025

8/10 Good

Maria, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel once inside, but entrance to hotel was through an old wooden door down an ally.
Stayed 3 nights in Jul 2025

10/10 Excellent

Teck

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A little like Charles Jarrott's Lost Horizon of 1973, this Shangri-la was somewhat difficult to locate. But once found it does not disappoint. A boutiques hotel sitting centrally on Via Toledo and next to Galleria Umberto, you actually look out into the Galleria through your room window. Step out and within 50 steps you are swept away by the human current of this ever bustly shopping district. But good location is just one facet of this gem. The rooms are spacious by European standard. It has a good size shower cubicle. A bidet is a surprise and welcome inclusion. The ever polite and seeking-to-please reception staff are second to none in providing directions, local knowledge and wise tips. The included breakfast is not opulent but a welcome wholesome meal after you have had too much of the decadent treats on Via Toledo and wanted to slow down a bit. The breakfast staff are also ever obliging, fulfilling custom coffee requests and providing take-away services such as when they gave us two huge bags of food for the road when we rushed to catch the ferry to Positano. If your expectations aren't over the top, Shangri-la is what you get when you stay with them.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Not a fan of Naples. Room window is over a public mall, very loud, as is the hallway to the room
Stayed 1 night in Jul 2025

8/10 Good

abba hay

Liked: Cleanliness, property conditions & facilities
La Zona y entrada medio mala
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas, Aurora

Stayed 1 night in Jul 2025

10/10 Excellent

Tomasso

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025