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Smart Hotel Napoli

4.0 star property

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Photo gallery for Smart Hotel Napoli

Exterior
Junior Suite, 1 Double Bed, Jetted Tub | Premium bedding, down duvets, pillow-top beds, minibar
Bar (on property)
Exterior
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Place, Maritime Station
    ‪1 min walk‬
  • Place, Molo Beverello Port
    ‪5 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Marina view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla) | Premium bedding, down duvets, pillow-top beds, minibar

Camera Standard (Tripla)

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room, 1 Double or 2 Single Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Single Beds, No Windows

9.2 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Mezzanine

Premium bedding, down duvets, pillow-top beds, minibar

Superior Double Room, Mezzanine

9.2 out of 10
Wonderful
(10 reviews)
  • Marina view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, down duvets, pillow-top beds, minibar

Standard Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub | Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 Double Bed, Jetted Tub

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor | Premium bedding, down duvets, pillow-top beds, minibar

Double Room, Patio, Ground Floor

8.8 out of 10
Excellent
(19 reviews)
  • Marina view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, 1 Double Bed, Jetted Tub

Room, 1 Double Bed, Jetted Tub | Private spa tub

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Naples by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,001 reviews
The price is €103
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Naples by IHG

About this property

Smart Hotel Napoli

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free inn. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the helpful staff at Smart Hotel Napoli. During your stay, you'll be connected to the convention centre and just a quick walk from Molo Beverello Port. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine at Molo10, a bistro with ocean views
  • Services include a concierge, a porter and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Gulf of Naples and 7 minutes on foot from Molo Beverello Port
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and coworking spaces. Event space at this inn measures 861 square feet (80 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at Smart Hotel Napoli.

This 4-star Naples inn is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Molo10 – Overlooking the ocean, this bistro specialises in Italian cuisine and serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1CDFEU64O
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 555 reviews
Rating 8 - Good. 142 out of 555 reviews
Rating 6 - Okay. 42 out of 555 reviews
Rating 4 - Poor. 13 out of 555 reviews
Rating 2 - Terrible. 9 out of 555 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional! Room was very comfortable and clean. The only thing that we didn’t realize when we booked is that when there’s a cruise ship docked there is absolutely no view, all you see is the side of a ship. However when there is not one docked, it is beautiful and very peaceful! We loved the location and felt very safe.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shaul

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Very clean, very quiet and modern and roomy.
Stayed 1 night in Nov 2025

10/10 Excellent

Edgar

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

10/10 Excellent

Phuong

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 5 nights in Oct 2025

10/10 Excellent

Franklin

Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk service was great, location for what we wanted to see was perfect. Clean, new, just a nice experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Burtrum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming. The room was lovely and quiet with great views of the port. The restaurant had excellent food with very friendly staff. The adjacent location to the terminal was phenomenal.
Stayed 2 nights in Sep 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orina and Sabrina are great, give them a raise!
Stayed 4 nights in Oct 2025

8/10 Good

Philip

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Being located between cruise ships made for little views and did not have the Italian “vibe”we were looking for….
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right at the port where all the major cruise ships dock…the rooms were very spacious and an added plus was that whatever drinks were in the refrigerator was free, not too many hotels do that! Breakfast was also included. We thought it was very walkable to get where we wanted to go from hotel… had a great stay and will stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Stayed 2 nights in Sep 2025

10/10 Excellent

Nineveh

I highly recommend this place. It is very good in every aspect.
Stayed 1 night in Sep 2025

2/10 Terrible

eleanor, Covina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Sep 2025

10/10 Excellent

Nital

Liked: Cleanliness
Close to port for ferry
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if going on a cruise from Naples. Walk out the door and you’re at the ship.
Stayed 1 night in Sep 2025

10/10 Excellent

Zaira

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristina

Stayed 2 nights in Sep 2025

8/10 Good

PETER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So I booked this property not knowing much about it. It is unique in its location in that it is inside the Stazione Maritimma, a huge building that is the entry of cruise ships into Naples. Very nice boutique property, modern, clean and quiet, out of the manic bustle of Naples but walkable to everything, and transportation 24/7 with buses and taxis. The staff were wonderful albeit their English could be better. Special shout out to Tina & Francesco at the bar who were a joy to be around with at the end of long days of touring. 2 big issues. 1. The rules of the hotel state you cannot bring in outside food or drink which I think is ridiculous given that the hotel policy also is that you only have the in room mini bars stocked your first day and do not restock it after! So you have to rely on a vending machine working for drinks. The machine did not always work & I found myself being thirsty in my own room with nothing but tap water, which was pretty annoying especially in the middle of the night. I will say there was a young man, maintenance (?) who noticed my struggles with the vending machine & helped me without me asking. 2. They do not understand the concept charging your bar tab to your room. They take your room number, and when you are finished the bartender walks you to the front desk where you pay for what you had. Silly, unusual, inefficient, and hard on the bar staff. All in all I reccomend the property but be aware of these weird little quirks.
Stayed 3 nights in Sep 2025