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Nara Royal Hotel

4.0 star property

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Photo gallery for Nara Royal Hotel

Step into the elegant lobby, featuring a high ceiling, comfortable seating, and a stunning chandelier.
Relax in a spacious room with a large bed, a smaller bed, and a comfortable desk area.
Enjoy a serene dining experience with a view of the lush garden and an ambiance.
Relax by the pool with lounge chairs and a potted plant nearby.
Traditional living room with a central partition, ornate chairs, and patterned carpet, surrounded by artwork and decorative panel.

Popular amenities

  • Spa
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
254-1 Hokkejicho, Nara, Nara-ken, 630-8001
  • Nara Park
    ‪3 min drive‬
  • Todaiji Temple
    ‪5 min drive‬
  • Kasuga Shrine
    ‪9 min drive‬
  • Osaka (ITM-Itami)
    ‪49 min drive‬

Room options

View all photos for Twin Room, Non Smoking (Type A)(No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Type A)(No cleaning Service)

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Superior Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Type B)(No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Type B)(No cleaning Service)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Triple Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Twin Room, No Smoking (17-19 square meters)(No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room, No Smoking (17-19 square meters)(No cleaning Service)

  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Forth Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Superior Forth Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Forth Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Forth Room, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Renewal Superior Forth Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Renewal Superior Forth Room, Non Smoking (No cleaning Service)

  • 38 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Renewal Deluxe Forth Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Renewal Deluxe Forth Room, Non Smoking (No cleaning Service)

  • 58 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Standard Twin Room, Non Smoking ( 17-19 square meters )

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room, Non Smoking ( 17-19 square meters )

9.0 out of 10
Wonderful
(9 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (25 square meters)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Non Smoking (25 square meters)

  • 23 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room, Smoking (17-19 square meters)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room, Smoking (17-19 square meters)

7.2 out of 10
Good
(7 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking (25 square meters)(No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Non Smoking (25 square meters)(No cleaning Service)

  • 23 sq m
  • Sleeps 2
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Non Smoking (No cleaning Service)

  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Renewal Superior Twin Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Renewal Superior Twin Room, Non Smoking (No cleaning Service)

  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Family Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Non Smoking (No cleaning Service)

  • 43 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Comfort Double Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Renewal Deluxe Triple Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Renewal Deluxe Triple Room, Non Smoking (No cleaning Service)

  • 30 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Superior Double Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Type A)

1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Type A)

8.6 out of 10
Excellent
(8 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Type B)

1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Type B)

9.4 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Family Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Bed

View all photos for Superior Double Room, Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, Smoking (No cleaning Service)

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Renewal Comfort Double Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Renewal Comfort Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking (17-19 square meters)(No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room, Smoking (17-19 square meters)(No cleaning Service)

  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Twin Non Smoking Rooms

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Superior Twin Non Smoking Rooms

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Smoking Allowed Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Smoking Allowed Rooms

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Family Room Non Smoking Rooms

  • Sleeps 5
  • 1 Double Bed, 1 Single Sofa Bed and 2 Single Beds

View all photos for Deluxe Twin A Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin A Non Smoking Rooms

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Standard Double Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Non Smoking Rooms

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin B Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Twin B Non Smoking Rooms

  • Sleeps 3
  • 2 Single Beds

View all photos for Run Of House

1 bedroom, in-room safe, desk, iron/ironing board

Run Of House

  • Sleeps 6
  • 4 Single Beds

View all photos for Deluxe Twin B Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin B Non Smoking Rooms

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

Superior Double Non Smoking Rooms

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Triple Non Smoking Rooms

  • Sleeps 3
  • 3 Single Beds

View all photos for Twin A Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Twin A Non Smoking Rooms

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Fourth Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Fourth Non Smoking Rooms

  • Sleeps 6
  • 2 Single Sofa Beds and 4 Single Beds

View all photos for Comfort Double Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Comfort Double Non Smoking Rooms

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Forth Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Superior Forth Room, Non Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Smoking Allowed Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Twin Smoking Allowed Rooms

  • Sleeps 2
  • 2 Single Beds

Similar properties

Welcome to our lobby, featuring a unique geometric ceiling design, comfortable seating areas, and a small water feature.

Novotel Nara

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (151)
The price is €93
for 1 room
8 Aug - 9 Aug
Novotel Nara

About this property

Nara Royal Hotel

Hotel with 4 restaurants, near Nara Park
4 restaurants, a full-service spa and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, spa services and conference space.
Nara Royal Hotel offers 131 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, toilets with an electronic bidet and complimentary toiletries. This Nara hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with hot springs/mineral springs, a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 1:00 PM to 11:00 PM. There are 2 indoor/outdoor hot springs open between 1:00 PM and 10:00 PM. The temperature in the hot springs is set to 108°F.

Our customers tell us that they enjoy the helpful staff at Nara Royal Hotel. During your stay, you're just a quick walk from Hokke-ji Temple. Enjoy features like free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat include 4 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body treatments or massages at the spa
  • Amenities include conference space, a car charging station and a lift
  • On-site recreation includes hot springs
  • Just a 3-minute drive from Toshodai-ji Temple and a few minutes from Nara Park
There are 4 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. As a guest of Nara Royal Hotel, you'll find a full-service spa and hot springs. Spa services, a vending machine, and shopping on site are also featured at Nara Royal Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Nara hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
レストラン 万葉 – This buffet restaurant only serves breakfast.
中国料理 沙山華 – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
日本料理 竹の家 – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
レストラン・ラウンジ 扇滝 – Overlooking the garden, this lobby lounge serves brunch, lunch and light fare. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 500 per stay; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,500 for adults and JPY 1,100 for children
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • レストラン 万葉
  • レストラン・ラウンジ 扇滝
  • 中国料理 沙山華
  • 日本料理 竹の家

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space

Full-service spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • Body treatments
  • Hot springs open from 1:00 PM - 10:00 PM
  • Hot springs water temperature - 42 ºC
  • Hot tub
  • Massage
  • Public bath open from 1:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Breakfast is not included in the breakfast rate plans for children ages 4-11, and can be requested on-site for a surcharge. Children ages 4-11 can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1100 for children
  • Self-parking fee: JPY 500 per stay (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Children 6 years old or younger, or shorter than 51 inches (130 centimetres) may use public baths with an accompanying adult of the opposite sex.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 1:00 PM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nara Royal
Nara Royal Hotel
Royal Hotel Nara
Nara Royal Hotel Nara
Nara Royal Hotel Hotel
Nara Royal Hotel Hotel Nara

Nara Royal Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 340 out of 890 reviews
Rating 8 - Good. 383 out of 890 reviews
Rating 6 - Okay. 136 out of 890 reviews
Rating 4 - Poor. 22 out of 890 reviews
Rating 2 - Terrible. 9 out of 890 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed the one night as we stopped off on our way to Kyoto. Very enjoyable stay thanks Nara hotel
Stayed 1 night in Apr 2025

6/10 Okay

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel has a beautiful waterfall inside and has some unique aspects for a hotel. The hotel is dated but meets the need for a stay. It is out of the way and not as easy to get to using public transportation as we had thought. The staff was kind and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, we loved what the Royal Nara hotel had provided and it was super gorgeous on the inside and quiet nights
Stayed 1 night in Apr 2025

8/10 Good

Ngai Daniel

Stayed 1 night in Apr 2025

10/10 Excellent

Zhaojin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spring bath is the most famous thing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Apr 2025

8/10 Good

Candy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and nice , room is spacious,
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place!
Stayed 2 nights in Mar 2025

6/10 Okay

Tony, east elmhurst

Stayed 3 nights in Apr 2025

10/10 Excellent

Kumaree, Taigum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot Spring
Stayed 1 night in Apr 2025

10/10 Excellent

jimmy

Stayed 1 night in Mar 2025

10/10 Excellent

Abeysinghe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Stayed 2 nights in Feb 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality value

Excellent staff Restaurants were not open , perhaps the season Excellent onsen
Stayed 6 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable rooms with efficient and unobtrusive elevators. Well above average attractive restaurant for all three major meals. Responsive concierge services 24/7. Only a couple of the overly numerous front desk staff speak reliable English. As in all Japanese hotels I have used, very poor TV offerings in English, almost pointless. I have stayed at this hotel for two to three week stays in three of the past eight years as I have family in Tokyo. Would have been more except for stringent Japanese COVID restrictions. Entirely honest in billing. Fair costs but well above average for travelers with budget worries who should probably stay elsewhere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jingnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and comfortable to stay
Stayed 1 night in Jan 2025

10/10 Excellent

katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自驾游，有site parking，附近有shopping mall方便，房间舒适，温泉也不错，孩子喜欢
Stayed 2 nights in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel if you don't book through Expedia. The lovely features are a very nice front staff, a lovely spa on the B floor, a reasonable breakfast buffet and a short walk to a convenient Kintetsu station. I would say, though, that if you are booking through Expedia or hotels.com or any other such discount service, they will put you in a very inconvenient, unrenovated room and provide no services. My room was the furthest room on the top floor, very cold with heating that worked only intermittently, and no cleaning services. I was OK with all of this, but I think hotels should not participate in Expedia's surge pricing service if they don't give you the same service. Just my thoughts. However, the staff were great and it is a nice place. Fun to go to the bath every night and hang out.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, breakfast offers lots of variety at reasonable price. Beautiful room, large and spacious for the 3 sharing the room. Separate toilet/bathroom a bonus. Housekeeping a bit hit and miss with lots of cleaning/fresh linen in hallways. Thoroughly enjoyed our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zalma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean, and the restaurant is amazing!
Stayed 3 nights in Dec 2024

8/10 Good

Rechelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly staff, good location and parking, rooms are a little tired and could use refreshing.
Stayed 1 night in Nov 2024

10/10 Excellent

Kennya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super great, i forgot something at the property and they were able to mail it to me with in two days.
Stayed 4 nights in Nov 2024

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024