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Will's Hotel

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Front of property
Property entrance
Breakfast buffet
Chambre Queen | Desk, blackout curtains, soundproofing, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

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23 Avenue Pierre Semard, Narbonne, AUDE, 11100
  • Place, Narbonne Cathedral
    ‪8 min walk‬
  • Place, Narbonne Hotel de Ville
    ‪10 min walk‬
  • Place, Les Halles de Narbonne
    ‪13 min walk‬
  • Airport, Béziers (BZR-Cap d'Agde)
    ‪36 min drive‬

Room options

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    About this property

    Will's Hotel

    Express check-out and free Wi-Fi in public areas are available at this smoke-free hotel. Change of towels is available on request
    Will's Hotel offers 15 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms.

    Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

    During your stay at Will's Hotel, you're just a quick walk from Basilica of St. Paul Serge. Enjoy features like free WiFi in public areas.
    • Free WiFi
    • Services include luggage storage
    • Just a 5-minute walk from Basilica of St. Paul Serge and 5 minutes on foot from Musée Lapidaire Narbonne
    Will's Hotel offers its guests express check-out. WiFi is free in public spaces.

    This Narbonne hotel is smoke free.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transport

    • No on-site parking available

    Things to do

    • Bicycle storage

    Family friendly

    • Soundproofed rooms

    Conveniences

    • Limited-hour front desk
    • Luggage storage

    Guest services

    • Change of bedsheets (on request)
    • Change of towels on request
    • Housekeeping (daily)

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • 4 steps to reach entrance
    • Hardwood flooring in room
    • Upper floors accessible by stairs only

    More

    • 1 building
    • 2 floors
    • Built in 1860
    • Smoke-free property

    Room amenities

    Bedroom

    • Bedsheets provided
    • Blackout drapes

    Bathroom

    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Towels provided

    Entertainment

    • 81-cm flat-screen TV

    More

    • Air conditioning (climate-controlled)
    • Desk
    • Iron/ironing board on request
    • Soundproofed rooms

    Policies

    Check-in

    Check-in start time: 4:00 PM; check-in end time: 10:00 PM
    Late check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before 11:00 AM
    Late check-out fee: EUR 50
    Express check-out available

    Special check-in instructions

    The front desk is open daily from 8:00 AM - 10:00 PM
    Front desk staffed during limited hours
    If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
    Information provided by the property may be translated using automated translation tools

    Access methods

    Front desk (limited hours)

    Pets

    • No pets allowed, but service animals are welcome

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cots (infant beds) are not available.

    Payment types at the property

    Important information

    Fees

    Guests will be asked to pay the following charges at the property:

    • An effective city/local tax rate of 7.20 per cent will be charged

    We've listed all charges provided to us by the property.

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Late check-out fee: EUR 50

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards and cash
    Noise-free guestrooms cannot be guaranteed
    Safety features at this property include a fire extinguisher
    The front desk at this property is open daily from 8:00 AM - 10:00 PM.
    Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
    If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

    We should mention

    • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
    • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
    • Registered guests are the only ones allowed to be in guestrooms.
    • Alcohol isn't served at Will's Hotel.

    Property is also known as

    Will's Hotel
    Will's Hotel Narbonne
    Will's Narbonne
    Will's Hotel Hotel
    Will's Hotel Narbonne
    Will's Hotel Hotel Narbonne

    Will's Hotel Reviews

    Reviews

    8.4

    Very good

    Rating 10 - Excellent. 55 out of 139 reviews
    Rating 8 - Good. 62 out of 139 reviews
    Rating 6 - Okay. 17 out of 139 reviews
    Rating 4 - Poor. 4 out of 139 reviews
    Rating 2 - Terrible. 1 out of 139 reviews

    9.0/10

    Cleanliness

    8.8/10

    Staff & service

    8.6/10

    Amenities

    8.0/10

    Property conditions & facilities

    Reviews

    4/10 Poor

    Khatouna

    Travelled with group
    Liked: Cleanliness
    Disliked: Amenities
    Hôtel has no elevator. My room had no curtains. Mattress was uncomfortable. Staff was unfriendly, except night Porter. Only good about the hotel, It was very clean, the rooms are big and good location.
    Stayed 1 night in Nov 2025

    10/10 Excellent

    S.

    Travelled with family
    Liked: Cleanliness, amenities, property conditions & facilities
    Incredible location, walk to and from train station in 3 minutes any time of the day. Street lined with cafes and restaurant and walkable to the historical riverside district with market square in 10 minutes along vibrant southern France streets. Charming older establishment well maintained. My room has very high ceiling and windows opened up to a small maintained garden that must be fabulous during Spring and Summer. No elevators but that's a good part of the charm - your friendly in-keeper will carry your luggage should you need. Can't say enough good things about the in-keeper family that makes you feel more than arriving at a home away from home. Especially the younger daughter who just "gets" it with all sort of visitors/travelers. It is definitely a lost art nowadays in managing a small hotel and this is a very few places where you can experience it for yourself.
    Stayed 2 nights in Nov 2025

    10/10 Excellent

    Melanie

    Travelled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    We were able to check in early as the room was ready. Clean room, excellent bed!
    Stayed 1 night in Nov 2025

    10/10 Excellent

    Mike

    Stayed 1 night in Oct 2025

    10/10 Excellent

    Jessica

    Stayed 1 night in Oct 2025

    10/10 Excellent

    Justine

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Highly recommend

    Absolutely loved our stay. Large room, comfortable bed, spotlessly clean. Great breakfast choices. Lovely hosts. Short walk to the train station and centre of town but lovely and quiet.
    Stayed 6 nights in Sep 2025

    10/10 Excellent

    Joan

    Liked: Cleanliness, staff & service
    Air conditioning, night ceilings, tall window In my room.
    Stayed 2 nights in Sep 2025

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 5 nights in Aug 2025

    10/10 Excellent

    Julia

    Liked: Cleanliness, staff & service, property conditions & facilities
    The hotel is within spitting distance of the train station, around the corner from a small Roman ruins site and walkable to the town's main sites. In other words, perfect location when traveling by train. Super clean room and great a/c. Not a fancy hotel, but perfect for the price and location.
    Stayed 1 night in Jun 2025

    8/10 Good

    David

    Liked: Cleanliness, property conditions & facilities
    Quiet, clean and safe hotel. Very close to train station. 15-20 minute walk to main attractions.
    Stayed 2 nights in Jun 2025

    10/10 Excellent

    JOHN

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Excellent location close in a quiet neighbourhood very near the station. Very good value with warm, welcoming and helpful staff. The only problem for some may be that there is no lift but the staff offered to help carry my large suitcase up the stairs for me which fortunately was unnecessary in my case. Next time I'm in Narbonne I will certainly stay here.
    Stayed 4 nights in Jun 2025

    10/10 Excellent

    Ellen

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Very clean and charming hotel. The staff were extremely kind and pleasant and carried my suitcase up to the room. It is a one block walk from the train station, so it could not have been easier for us. Everything was clean, which is the most important thing for me. We stayed only one night and had breakfast, as we were on the way somewhere else, but I would definitely recommend Will's to someon passing through Narbonne.
    Stayed 1 night in Jun 2025

    8/10 Good

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in May 2025

    8/10 Good

    MARK, Ashbourne

    Liked: Cleanliness, staff & service, property conditions & facilities
    great location for station
    Stayed 1 night in May 2025

    10/10 Excellent

    michael

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    This is the second time we've stayed here. The hotel is small and cozy. They dont have staff, rather, you have friends. You couldnt ask for a more relaxed atmosphere.
    Stayed 1 night in Apr 2025

    8/10 Good

    Beverlee

    Travelled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    It's an old building, with high ceilings and a comfortable bed. The room is clean and the staff were very friendly and helpful. It's conveniently located a block from the train station and close to the historic centre of Narbonne.
    Stayed 2 nights in Jan 2025

    10/10 Excellent

    Daniel

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    I liked the proximity to the train station and the kindness of the receptionist
    Stayed 2 nights in Oct 2024

    10/10 Excellent

    Doug

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    A really nice hotel run by some great people.
    Stayed 4 nights in Jul 2024

    8/10 Good

    Terry

    Liked: Cleanliness, staff & service, property conditions & facilities
    Close to station and centre
    Stayed 1 night in Sep 2024

    10/10 Excellent

    Meagan

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Comfortable Stay

    The hotel is a two minute walk to the train station, and only a short walk to the old churches and shops. Large and comfortable beds. Large bathroom.
    Stayed 1 night in May 2024

    8/10 Good

    Gill

    Liked: Cleanliness, staff & service
    I stayed in a single room wich was quite basic. It was clean though and a cost effectivw option. Its great location for the station...5 min walk.
    Stayed 1 night in Sep 2023

    10/10 Excellent

    David

    Travelled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    Very friendly and convenient. Room was very welcoming.
    Stayed 1 night in Oct 2023

    10/10 Excellent

    Doug

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    A nice to stay when travelimng from Spain to Nicde.
    Stayed 5 nights in Jul 2023

    10/10 Excellent

    Qiong, SOUTHAMPTON

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Very close to the train station. Staff is very helpful
    Stayed 1 night in Aug 2023

    10/10 Excellent

    Daniel

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    We were treated great while staying there. I made a last minute change to when we would meet for breakfast and they took care of it. We were only passing by so I can't say much about the area. The building is older so don't expect 4 or 5 star amenities. The bed was very comfortable, and the shower had great pressure. It was perfect for our needs. You're also a few steps from the car rental (Enterprise), the train, and about 4 blocks from the bus station.
    Stayed 1 night in Oct 2022

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