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Candlewood Suites Nashville - Franklin by IHG

2.5 star property

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Photo gallery for Candlewood Suites Nashville - Franklin by IHG

Exterior
BBQ/picnic Area
Exterior
Full-sized fridge, microwave, dishwasher, coffee/tea maker
Full-sized fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1305 Murfeesboro Rd, Franklin, TN, 37064
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Place, The Factory
    ‪5 min drive‬
  • Place, Carnton Plantation
    ‪6 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mob, Tub)

In-room safe, individually decorated, individually furnished, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Mob, Tub)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

In-room safe, individually decorated, individually furnished, desk

Studio Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm Accessible)

In-room safe, individually decorated, individually furnished, desk

Studio Suite, 1 Queen Bed, Accessible (Comm Accessible)

7.4 out of 10
Good
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Comm Accessible)

In-room safe, individually decorated, individually furnished, desk

Studio Suite, 2 Queen Beds, Accessible (Comm Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, individually decorated, individually furnished, desk

Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

8.0 out of 10
Very good
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm Access)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible (Comm Access)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Comm Access)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Mobility Accessible (Comm Access)

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,024 reviews
The price is €97
includes taxes & fees
5 Oct - 6 Oct
Hyatt Place Nashville/Franklin/Cool Springs

About this property

Candlewood Suites Nashville - Franklin by IHG

Pet-friendly hotel connected to a shopping centre in Franklin with free parking
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Candlewood Suites Nashville - Franklin by IHG offers 102 shared accommodations with air conditioning, DVD players and a safe. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Nashville - Franklin by IHG. During your stay, you'll be connected to a shopping centre and within walking distance of Saint Thomas Medical Partners. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from The Factory and 6 minutes from CoolSprings Galleria
  • Dogs welcome for a fee
Candlewood Suites Nashville - Franklin by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly Candlewood Suites Nashville - Franklin by IHG. Self parking is free.

This Franklin hotel is smoke free.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Nashville Franklin Hotel
Candlewood Suites Nashville Franklin
Candlewood Suites Nashville F
Candlewood Suites Nashville Franklin Aparthotel
Candlewood Suites Nashville Franklin
Candlewood Suites Nashville Franklin by IHG
Candlewood Suites Nashville Franklin an IHG Hotel
Candlewood Suites Nashville - Franklin by IHG Hotel
Candlewood Suites Nashville - Franklin by IHG Franklin
Candlewood Suites Nashville - Franklin by IHG Hotel Franklin

Candlewood Suites Nashville - Franklin by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 317 out of 486 reviews
Rating 8 - Good. 87 out of 486 reviews
Rating 6 - Okay. 41 out of 486 reviews
Rating 4 - Poor. 22 out of 486 reviews
Rating 2 - Terrible. 19 out of 486 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

brittany

Liked: Cleanliness, amenities, property conditions & facilities
This was a clean and very nice hotel!
Stayed 1 night in May 2025

10/10 Excellent

Shirley

Liked: Cleanliness, property conditions & facilities
Clean, well appointed, very friendly front desk staff! Reasonable prices!
Stayed 1 night in Jun 2025

10/10 Excellent

Yevheniia

Stayed 1 night in May 2025

6/10 Okay

Angela

Disliked: Cleanliness
not the highlight of our trip
Stayed 2 nights in Jun 2025

10/10 Excellent

Yasmine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Great location. We really enjoyed our stay.
Stayed 5 nights in May 2025

8/10 Good

Sandra

Stayed 2 nights in May 2025

10/10 Excellent

Chaisee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Chaisee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and staff was great.
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly. I was even loaned an umbrella! The outside was very neat and parking was easy as well as free. The rooms are big with a full size refrigerator with an ice maker, a two eyed stove top plus a microwave. The beds were very comfortable. There is a good size desk and work area. I never heard a sound while in my perfectly clean room. I will definitely stay at a Candlewood Suites again!
Stayed 2 nights in May 2025

10/10 Excellent

Rositsa

Stayed 6 nights in May 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2025

10/10 Excellent

lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place will stay again

Front staff so cheerful and welcoming. Happy to let us check in a little early. We did not need it but highly impressed to see the area where guests could borrow a crock pot and other items including games for the kids .
Stayed 2 nights in May 2025

4/10 Poor

Mr Barry, Cape Coral

Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very noisy bathroom floor had loose tiles as you stepped on them
Stayed 1 night in May 2025

6/10 Okay

Eloise

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Laura

Stayed 1 night in Jan 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly, dirty rooms and drunk men in the lobby

This place is terrible. And to be honest, this will be the last time I book through Hotels.com. And here’s why: the reviews are deceiving. You will read about who this property being exceptional. It is not. We arrived for a two-night stay to visit family. The lady running the front desk at the time (red hair) was warm as an ice cube. She checked us into a first-floor room. We asked for a high floor, and she didn’t want to help. We went to the room and the smell was unbearable. It had a chemical smell, maybe even musty. But it was bad. I still smell it in my clothing. We suck it up and stay in the room after the front desk lady didn’t want to help—primarily because we booked through Hotels.com. Ironic. The next night we changed rooms. The new one smells bad, too. This place is a dump. And overall, the hotel was dirty. And I think it’s because of the clientele it attracts. Here’s an example: I found two very drunk men playing pool downstairs in the lobby in the early-morning hours (around 2a). They were playing music loudly, they had empty beer cans and their snacks all over the floor. Such a classy look. This scene sums up the overall experience this hotel provides. They have clearly given up. Stay away from this place, if you have standards. And for $133 per night, I feel like the clown for booking this room and using Hotels.com.
Stayed 2 nights in May 2025

10/10 Excellent

Patsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Friendly service checking in & out. Nice amenities
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, room comfort
It was ok not close to Franklin
Stayed 4 nights in May 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness
Average
Stayed 2 nights in Apr 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
A little loud.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was super nice. The staff was great, elevator were nice. The bed wasn't to horrible. The shower you could tell had been redone and had some gaps but it still worked great. We had two rooms. One shower was worse than the other.
Stayed 2 nights in Apr 2025