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Caption by Hyatt Downtown Nashville

3.0 star property
VIP Access

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Photo gallery for Caption by Hyatt Downtown Nashville

Exterior
Property video
Hypo-allergenic bedding, in-room safe, blackout curtains
Lobby sitting area
Shower, hair dryer, towels, soap

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Music City Center
    ‪14 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Roll-in Shower

8.4 out of 10
Very good
(8 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

9.8 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(23 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Caption by Hyatt Downtown Nashville

Hotel with a restaurant, 9-minute walk to Broadway
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site.
Caption by Hyatt Downtown Nashville offers 210 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Caption by Hyatt Downtown Nashville, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a business centre, 3 meeting rooms and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Broadway and Bridgestone Arena
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville also features a fitness centre, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 40 for adults and from USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 817 reviews
Rating 8 - Good. 128 out of 817 reviews
Rating 6 - Okay. 47 out of 817 reviews
Rating 4 - Poor. 18 out of 817 reviews
Rating 2 - Terrible. 24 out of 817 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Staff was excellent, Food was delicious, Great Location
Stayed 4 nights in Oct 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff was really nice
Stayed 3 nights in Oct 2025

8/10 Good

Theodore

Business traveller
Liked: Cleanliness, staff & service
For a newer hotel, the bathroom had wall scuff marks and the grout in the floor wasn’t clean. They should tile or wallpaper around the bathroom walls. It was just ok and at that rate there are better downtown options for same money
Stayed 1 night in Oct 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel in the Gulch. Staff was always friendly! Food the bar was fantastic
Stayed 4 nights in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Niki

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, walkable to many stores, restaurants, and Broadway but far enough from the wild downtown for a peaceful nights rest
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimberly Lynn, plainfield

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super courteous and professional
Stayed 4 nights in Oct 2025

8/10 Good

Jeffrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very nice place just a little away from Broadway but still a good 10-15 minutes walk.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 5 nights in Oct 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! It was so easy to walk to places we wanted to visit and the property was beautiful!
Stayed 3 nights in Sep 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 1 night in Sep 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

Rene

Stayed 3 nights in Sep 2025

8/10 Good

marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location to all the action in the area. Easy walk , scooter ride or short uber from Broadway. A few dining options close by. Would like to see a little more on property dining options and ability to watch sports and hang out if desired .
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025

10/10 Excellent

Elaina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carrington was so unbelievably nice to us, assisting us every step of the way on our first vacation, from start to finish everytime he say us walk through the lobby he made sure we were having a great time and gave so much consideration. He even went out of his way to give us great recommendations for where to go. He is by far the best member of staff there in our opinion. It was our first vacation and he made sure it was very special and meaningful to come to Nashville. Thank you!! Best hotel experience, very clean very beautiful views and close to the action downtown but not to close to were its load and obnoxious. We loved it there and will definitely be coming back!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff (especially bar staff). Comfortable beds and very nice hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff… split my bill, helped me find a quiet conference room to finish some homework
Stayed 4 nights in Sep 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to dining and shopping
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 3 nights in Sep 2025

10/10 Excellent

Shatara

Stayed 1 night in Sep 2025