See all properties

Caption by Hyatt Downtown Nashville

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Caption by Hyatt Downtown Nashville

Gift shop
Property video
Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains
Exterior
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Roll-in Shower

8.6 out of 10
Excellent
(9 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

9.6 out of 10
Exceptional
(16 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(28 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite (1 King Bed)

Studio Suite (1 King Bed) | Hypo-allergenic bedding, in-room safe, blackout curtains

Studio Suite (1 King Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
Hyatt House Nashville Downtown/Convention Center
Downtown Nashville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 2,648 reviews
The price is €142
includes taxes & fees
25 May - 26 May
Hyatt House Nashville Downtown/Convention Center

About this property

Caption by Hyatt Downtown Nashville

This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site.
Caption by Hyatt Downtown Nashville offers 210 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Caption by Hyatt Downtown Nashville, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a business centre, 3 meeting rooms and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Broadway and Ryman Auditorium
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville also features a fitness centre, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Nashville hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 40 for adults and from USD 40 for children
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville

Caption by Hyatt Downtown Nashville/The Gulch Hotel

Caption by Hyatt Downtown Nashville/The Gulch Nashville

Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 786 out of 1063 reviews
Rating 8 - Good. 171 out of 1063 reviews
Rating 6 - Okay. 59 out of 1063 reviews
Rating 4 - Poor. 21 out of 1063 reviews
Rating 2 - Terrible. 26 out of 1063 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, amenities
Clean room, safe building
Stayed 1 night in Feb 2026

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Very nice facility
Stayed 1 night in Feb 2026

10/10 Excellent

Kim

Stayed 1 night in Feb 2026

10/10 Excellent

Vanessa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect for our needs. Staff was attentive and always willing to help or suggest different things for us. Wish bar had more live music but understand thats not what its there for.
Stayed 4 nights in Jan 2026

8/10 Good

Francis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is great—an easy walk to two great restaurants, Kane Steakhouse and Lougo, and lower Broadway. The rooms were modern and comfortable. The only complaint is that the service in the cafe was terrible in the morning. The afternoon and night bartenders were great. Live music was a nice for happy hour. I would recommend.
Stayed 2 nights in Jan 2026

8/10 Good

Amanda

Stayed 2 nights in Jan 2026

10/10 Excellent

Marlen

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

8/10 Good

Sean James

Stayed 4 nights in Jan 2026

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026

10/10 Excellent

Dominick

Stayed 1 night in Jan 2026

10/10 Excellent

Judy

Stayed 2 nights in Jan 2026

10/10 Excellent

Krista Robin

Stayed 4 nights in Dec 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
We are nashville locals who stayed at this hotel during the ice storm—the staff was amazing, friendly and accommodating. The hotel was comfortable and clean in a great location. I will forever be grateful to the staff at this hotel and will recommend it to all my out-of-towners!
Stayed 1 night in Jan 2026

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. Staff were all very pleasant and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Olin

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Orlan was very attentive and made our stay wonderful.
Stayed 4 nights in Jan 2026

4/10 Poor

Kevin, New Bedford

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were charged for 2 movies we didn’t watch. At checkout I explained that to the clerk and he said he was going to send it up to the manager. Maybe he forgot? Calling the hotel now. We clicked on the movie by mistake.
Stayed 3 nights in Jan 2026

8/10 Good

James

Stayed 2 nights in Jan 2026

2/10 Terrible

Nadine

Stayed 1 night in Jan 2026

10/10 Excellent

Shanika

Stayed 2 nights in Jan 2026

10/10 Excellent

Claudia, Santa Rosa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with great location. The beds were exceptionally comfortable, and the room was well-equipped with amenities, including two televisions! Despite being at full capacity because of a snowstorm, the staff remained attentive and extremely accommodating.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cara

Stayed 1 night in Jan 2026

6/10 Okay

Joseph

Stayed 2 nights in Dec 2025

10/10 Excellent

Hunter

Stayed 1 night in Jan 2026

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Went to get dinner about 7 and they had run out of food. I didn’t expect to have to go to bed hungry. I hope they have breakfast available tomorrow :(
Stayed 1 night in Jan 2026