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Caption by Hyatt Downtown Nashville

3.0 star property

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Photo gallery for Caption by Hyatt Downtown Nashville

Terrace/patio
Property video
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Roll-in Shower

9.4 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(23 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(31 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)
Hyatt House Nashville Downtown/Convention Center
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 2,445 reviews
The price is €133
includes taxes & fees
25 Nov - 26 Nov
Hyatt House Nashville Downtown/Convention Center

About this property

Caption by Hyatt Downtown Nashville

Hotel with a restaurant, 9-minute walk to Broadway
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site.
Caption by Hyatt Downtown Nashville offers 210 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Caption by Hyatt Downtown Nashville, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a business centre, 3 meeting rooms and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Broadway and Bridgestone Arena
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville also features a fitness centre, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 40 for adults and from USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 506 out of 703 reviews
Rating 8 - Good. 114 out of 703 reviews
Rating 6 - Okay. 42 out of 703 reviews
Rating 4 - Poor. 18 out of 703 reviews
Rating 2 - Terrible. 23 out of 703 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jerricah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very convenient location!
Stayed 1 night in Jul 2025

10/10 Excellent

Alterike

Liked: Cleanliness, staff & service, property conditions & facilities
Drinks and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaeyoung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Music city center and downtown. Pretty feel safe
Stayed 1 night in Aug 2025

10/10 Excellent

Rena, St. Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Caption Hotel. The rooms were impeccably clean, and the customer service was excellent. The staff were friendly and attentive, ensuring a comfortable experience. I highly recommend this hotel and look forward to returning!
Stayed 2 nights in Aug 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Environment was very inviting, yet calm and relaxed
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor, Shakopee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, really enjoyed our stay. Rooms were just the right size for what we needed and beds were very comfortable. Would recommend staying here if you’re not opposed to being about 1/2 mile away from downtown. Couple of things that could be improved: - cleaning (particularly vacuuming the floor) could be better as it looked like it wasn’t done when we arrived. Otherwise everything was nice and tidy. - the heating/cooling unit was making noise continuously, as if someone was making popcorn… made it a bit troublesome to fall asleep, for me on the first night. Didn’t bother me the other nights as much. But something to look at fixing for the future.
Stayed 4 nights in Aug 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Dillon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay during my work trip. Very friendly staff. Great location
Stayed 1 night in Aug 2025

4/10 Poor

Shani

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Outside of seeing 2 different hair types on the wall of the shower everything else was as it should have been. Utterly disgusted.
Stayed 1 night in Aug 2025

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, property conditions & facilities
Locatiom
Stayed 2 nights in Aug 2025

10/10 Excellent

Erendida

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay :)
Stayed 1 night in Aug 2025

2/10 Terrible

Travis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived our room was not very clean. The bedding was damp and had blood stains. The carpet was gross and the room had a foul odor. I would not recommend this property. The rooms are so tiny, not suitable for a family traveling.
Stayed 1 night in Aug 2025

10/10 Excellent

Lashunda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where nice the only thing I guess you had to ask to have your room cleaned because no one came to clean while there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalia D

Stayed 2 nights in Aug 2025

10/10 Excellent

Suhas, Marietta

Stayed 1 night in Aug 2025

10/10 Excellent

Sloane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it. Would stay again

Great boutique hotel. Good breakfast too.
Stayed 1 night in Jul 2025

6/10 Okay

Warren

Travelled with family
Liked: Cleanliness
All the light switches are hidden . I searched and finally had to call the front desk so I could turn lights of at night. The room is mid, there is not even free coffee in the lobby.
Stayed 2 nights in Jul 2025

4/10 Poor

Shani

Stayed 1 night in Aug 2025

10/10 Excellent

Mikayla

Stayed 1 night in Jul 2025

8/10 Good

Tian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! They didnt have any option in the middle of the night available to fix our toilet which was a little annoying but definitely a one-off so not something super crazy.
Stayed 4 nights in Jun 2025

10/10 Excellent

Charlene, Melrose

Stayed 2 nights in Jul 2025

4/10 Poor

Brandy

Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean rooms, friendly staff. Rooms are not your typical cookie cutter rooms from every other hotel. They have character.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025