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Comfort Inn & Suites Nashville Franklin Cool Springs

2.5 star property

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Photo gallery for Comfort Inn & Suites Nashville Franklin Cool Springs

Exterior
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Exterior
Free daily full breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7120 South Springs Drive, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪3 min walk‬
  • Place, Aspen Grove Park
    ‪15 min walk‬
  • Place, Broadway
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(103 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(105 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Baymont by Wyndham Franklin/Cool Springs
Franklin
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,414 reviews
The price is €73
includes taxes & fees
31 May - 1 Jun
Baymont by Wyndham Franklin/Cool Springs

About this property

Comfort Inn & Suites Nashville Franklin Cool Springs

An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Comfort Inn & Suites Nashville Franklin Cool Springs offers 65 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Comfort Inn & Suites Nashville Franklin Cool Springs. During your stay, you're just a quick walk from CoolSprings Galleria. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from CoolSprings Galleria and 7 minutes by car from The Factory
Comfort Inn & Suites Nashville Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites Nashville Franklin Cool Springs. Self parking is free.

This Franklin hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cool Springs Inn
Country Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs Franklin
Country Carlson Franklin/Cool Springs Franklin
Country Inn Suites by Radisson Cool Springs TN
Comfort Inn & Suites Nashville Franklin Cool Springs Hotel
Comfort Inn & Suites Nashville Franklin Cool Springs Franklin

Comfort Inn & Suites Nashville Franklin Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1006 reviews
Rating 8 - Good. 242 out of 1006 reviews
Rating 6 - Okay. 72 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Glen

Stayed 1 night in Feb 2026

10/10 Excellent

Josh

Travelled with family
2nd time staying here. Great price. Room was comfortable, clean, and we felt safe.
Stayed 1 night in Feb 2026

8/10 Good

Andrew

Stayed 4 nights in Feb 2026

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amenities, first floor room, close to laundry room, and close to outside door and parking.
Stayed 1 night in Feb 2026

8/10 Good

Brennen

Stayed 1 night in Feb 2026

8/10 Good

Darrell

Stayed 1 night in Feb 2026

8/10 Good

donald

Liked: Cleanliness, staff & service
Nobody at the front desk upon check out. Nobody. Stay was good overall though.
Stayed 2 nights in Feb 2026

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and had a fresh smell. The sausage on the breakfast bar was rubbery though. Maybe look into a different brand one thats not so cheap
Stayed 1 night in Feb 2026

8/10 Good

Lynne

Liked: Cleanliness, staff & service
Front desk staff very courteous and helpful. Rooms very nice, hotel and surrounding area very tidy.
Stayed 1 night in Feb 2026

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Clean room and lobby
Stayed 1 night in Feb 2026

6/10 Okay

charlene

Stayed 1 night in Jan 2026

8/10 Good

Douglas

Stayed 1 night in Jan 2026

8/10 Good

Kari

Liked: Cleanliness, staff & service, amenities
The welcoming clerk at sign in was great, very personable. The room was clean, bed comfortable. Heating system great! Only downfalls: very low toilet and breakfast buffet was too crowded w tables. Thank you very much!!
Stayed 1 night in Jan 2026

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Room was clean and well-supplied. Breakfast was adequate
Stayed 1 night in Jan 2026

10/10 Excellent

Toula

Stayed 1 night in Jan 2026

10/10 Excellent

Lauryn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and staff were kind and accommodating. After 3 days without power and 2 without water, it was wonderful to get warm, have a hot shower and a night of peaceful rest. Hot breakfast was very welcome as well. Thank you, Comfort Inn!
Stayed 1 night in Jan 2026

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness
Room was nice, shower did not work
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron, Shelbyville

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 2 nights in Jan 2026

2/10 Terrible

Dana

I was not able to stay due to the expected weather and was not able to cancel. While I know that I didn’t have insurance, this was an act of God therefore being out of my control. When I went to cancel, Expedia’s virtual assistant told me that no refund or help was available. That is extremely disappointing under these circumstances. It does make me not want to book with Expedia in the future.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was really nice but shower didn’t work.
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Stayed 2 nights in Jan 2026

10/10 Excellent

Joselin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally the perfect location to everything. We came down for a volleyball tournament and it was only a 6 minute drive from the hotel. Overall, I enjoyed the stay and was happy I could sleep in
Stayed 2 nights in Jan 2026

8/10 Good

Hamid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people. The breakfast could be a little less bland. No sauces nor real butter.
Stayed 1 night in Jan 2026