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Comfort Inn Franklin Highway 96

Property class: 2.5

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Photo gallery for Comfort Inn Franklin Highway 96

Unclassified image, 1 of 57, button
A hotel room with a sofa, ottoman, a standing lamp, a mirror, and framed pictures on the wall.
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Unclassified image, 4 of 57, button
Unclassified image, 5 of 57, button

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4202 Franklin Commons Court, Franklin, TN, 37067
  • Place, SOAR Adventure Tower
    ‪3 min walk‬
  • Place, Broadway
    ‪21 min drive‬
  • Place, Nissan Stadium
    ‪22 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Efficiency, Nonsmoking

A hotel room with a bed, desk, chair, television, and a bathroom visible through an open door.

1 King Bed, Efficiency, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, bedside tables, a mirror, and a framed artwork on the wall.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Queen Bed, Nonsmoking

A hotel room with a bed, two bedside lamps, a chair, a nightstand, and a window with curtains.

1 Queen Bed, Nonsmoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(43 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Comfort Inn Franklin Highway 96

This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Comfort Inn Franklin Highway 96, you're just a quick walk from SOAR Adventure Tower. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute walk from SOAR Adventure Tower and 10 minutes on foot from Saint Thomas Medical Partners
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Franklin Highway 96. Limited free parking is available on a first-come, first-served basis.

This Franklin hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • Lift

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Weight limit: 50 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 270 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 199 out of 1001 reviews
Rating 4 - Poor. 143 out of 1001 reviews
Rating 2 - Terrible. 120 out of 1001 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Good fresh breakfast and very friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

DONNA

There was a wide selection of breakfast items so even a picky eater could find something to their liking. The beds and pillows were very comfortable and the staff friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities
Great front desk staff, comfortable room, clean, good breakfast
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is located in a very convenient spot. That’s the best I can say about it.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman behind the counter went out of his way to help us. Great customer service!!!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Property conditions & facilities
Practical location. Polite reception staff. Room was clean but smelt musky/smoky. To open/close the door we had to lift the door up. The hotel needs renovations. Very basic. Comfortable bed. Free parking.
Stayed 1 night in May 2026
Verified review

8/10 Good

Tom

Liked: Cleanliness
Hotel was under renovation
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Tia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not the cleanest. The breakfast was a joke. Hardly anything to choose from. The bedding had holes all in it.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
My family and I enjoyed are stay at the hotel staff was amazing night person front desk name jay went over and beyond to make us comfortable.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Rosemary J

The property was fine. It was clean and the staff were ok. I was charged a $50 hold and they kept the money even though I literally just slept there. The room was exactly the way I found it when I left.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Konner

Liked: Cleanliness, staff & service, amenities
Stay in their hot tub rooms at least 7 or more times a year. Not a 5 star but rooms are clean, staff polite and accommodating, and cant beat the price for private hot tub.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

CHERYL

Liked: Cleanliness, amenities, property conditions & facilities
convenient even under renovation. employees are nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lynnai

Liked: Cleanliness, staff & service, amenities
Always a pleasure. Love the hot tub rooms!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Drevon

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was fine--eggs, sausage, yogurt, bagels, coffee, milk, etc. Water in unit was always hot--excellent! TV did not work properly at first but when warmed up it worked better. Desk Staff was excellent!!! Couldn't be nicer!!!
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, amenities
Dirty, shower sprayed water everywhere when I told the staff she said “ doesn’t surprise me”… gross place would not stay there again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Excellent staff. And free breakfast was a plus
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lynnai

Liked: Cleanliness, staff & service, amenities
Always a pleasure. Hot tub rooms very affordable. Beds comfy. Always accommodating! We visit often for both business and pleasure.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Tim

Was exactly how d
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The places clean that's quiet and it's a good property The rooms are good and the staff is real nice
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction, paint products justcsetting around, stunk, plastic covering up and down the hallways, rooms dirty, drywall busted and exposed.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & quiet

Just a quick 1 night getaway and we were pleased! Hotel is clean & quiet, staff was very friendly.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value and great staff.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Mark

Great location
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Zion

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had bed bugs at property. Lifted sheets to check and two fell out of the cover. Strong paint smell as well throughout the entire building. For the room itself it was deviously presentable. But did have bed bugs
Stayed 1 night in Mar 2026

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