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Comfort Inn Franklin Highway 96

2.5 star property

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Photo gallery for Comfort Inn Franklin Highway 96

Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels
Free daily on-the-go breakfast
Fitness facility
Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4202 Franklin Commons Court, Franklin, TN, 37067
  • Place, SOAR Adventure Tower
    ‪3 min walk‬
  • Place, Music City Center
    ‪20 min drive‬
  • Place, Broadway
    ‪21 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Efficiency, Nonsmoking

In-room safe, desk, soundproofing, iron/ironing board

1 King Bed, Efficiency, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

In-room safe, desk, soundproofing, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

In-room safe, desk, soundproofing, iron/ironing board

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(40 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Comfort Inn Franklin Highway 96

This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Comfort Inn Franklin Highway 96, you're just a quick walk from SOAR Adventure Tower. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute walk from SOAR Adventure Tower and 10 minutes on foot from Saint Thomas Medical Partners
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Franklin Highway 96. Limited free parking is available on a first-come, first-served basis.

This Franklin hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Weight limit: 50 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Baymont Inn Franklin TN

Baymont Inn TN Hotel

Baymont Inn TN Hotel Franklin

Baymont Franklin TN

Comfort Inn Hotel Franklin

Comfort Inn Franklin

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 273 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 143 out of 1000 reviews
Rating 2 - Terrible. 117 out of 1000 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Hannah

There was no toilet seat, and the linen was stained. Pictures were upside down.
Stayed 2 nights in Feb 2026

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities
I was not notified that there was going to be renovations occurring and the noise was unbearable, and the workers were extremely rude and obnoxious.
Stayed 1 night in Feb 2026

4/10 Poor

Kari

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is ran down. They are “renovating”. Bathroom walls and bathroom door was filthy. Shower was old and visible mold around tub drain. Bathroom light went out, requested to have a new bulb brought in. Smoke alarm was beeping, requested to have new battery replaced. Room was not cleaned when we returned. Needed more towels brought up. After check out and arriving at home, my daughter realized she left a sentimental stuffed animal on the bed. I called 3 times to check with housekeeping. They said it wasn’t there. I know it was, we didn’t touch luggage between hotel and home. It’s just a stuffed animal but it’s the principal of the matter that housekeeping denied it being in our room. I can’t handle the dishonesty.
Stayed 2 nights in Feb 2026

10/10 Excellent

CHERYL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
convenient even under renovation. employees are nice
Stayed 1 night in Jan 2026

4/10 Poor

Desmond

Disliked: Property conditions & facilities
The hotel was undergoing renovations during my stay, which wasn’t clearly communicated in advance. Breakfast was very limited—there was no coffee or water available. Given the disruption and lack of basic amenities, it’s hard to understand how the hotel is charging full market rates.
Stayed 1 night in Feb 2026

10/10 Excellent

Tim

Was exactly how d
Stayed 7 nights in Jan 2026

6/10 Okay

Christiaan

Stayed 1 night in Jan 2026

10/10 Excellent

Fady

Stayed 1 night in Jan 2026

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
My family and I enjoyed are stay at the hotel staff was amazing night person front desk name jay went over and beyond to make us comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lynnai

Business traveller
Liked: Cleanliness, staff & service, amenities
Always a pleasure. Hot tub rooms very affordable. Beds comfy. Always accommodating! We visit often for both business and pleasure.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lynnai

Business traveller
Liked: Cleanliness, staff & service, amenities
Always a pleasure. Love the hot tub rooms!
Stayed 3 nights in Jan 2026

10/10 Excellent

Konner

Business traveller
Liked: Cleanliness, staff & service, amenities
Stay in their hot tub rooms at least 7 or more times a year. Not a 5 star but rooms are clean, staff polite and accommodating, and cant beat the price for private hot tub.
Stayed 1 night in Jan 2026

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great front desk staff, comfortable room, clean, good breakfast
Stayed 1 night in Jan 2026

8/10 Good

Tevin

Stayed 1 night in Dec 2025

6/10 Okay

larondria

Disliked: Property conditions & facilities
The hot tub didnt work and it cost extra for that service for the hot tub not to work.
Stayed 1 night in Jan 2026

2/10 Terrible

Robert

Travelled with family, Travelled with family and small children, Travelled with partner
The AC in the room was broken, the sink in the room was completely clogged, and the breakfast ran out of many items.
Stayed 1 night in Dec 2025

8/10 Good

Bill

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We didn’t eat breakfast at the motel. Left before it started. Room and property was clean. Staff was nice. Bed was lumpy and hard
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is easily accessible from I65. It's a safe neighborhood and right beside Cracker Barrell and other dining options nearby. I enjoyed the large jacuzzi style bathtub inside the main room but was disappointed to find that after the water filled the jets didn't work. The bed was a bit hard for my preference but everything was clean and the staff was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Excellent staff. And free breakfast was a plus
Stayed 3 nights in Dec 2025

10/10 Excellent

Becky

Stayed 1 night in Nov 2025

10/10 Excellent

Fady

Stayed 1 night in Dec 2025

10/10 Excellent

Lynnai

Business traveller
Liked: Cleanliness, staff & service
Thank Ron for always making our stay enjoyable. We are glad to see ya every time we visit. Love your outgoing personality. Your many years there show your dedication to making comfort inn 96 a great stay. Over a dozen visits this year so far for business.
Stayed 1 night in Nov 2025

10/10 Excellent

Lynnai

Business traveller
Liked: Cleanliness, staff & service, amenities
We have been 13 times this year for business trips and have enjoyed every stay. The reason our stay is awesome is due to a staff member there. His name is Ron. He always makes sure we are taken care of. Wonderful personality!! His help and and the hot tub rooms is why we stay at the one in Franklin Tn. Comfort Inn 96.
Stayed 3 nights in Nov 2025

8/10 Good

Orlando

Stayed 1 night in Oct 2025

10/10 Excellent

Samuel Mason

Stayed 1 night in Oct 2025

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