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Holiday Inn Franklin - Cool Springs by IHG

3.0 star property

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Photo gallery for Holiday Inn Franklin - Cool Springs by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Premium bedding, in-room safe, desk, laptop workspace
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
1738 Carouthers Pkwy, Brentwood, TN, 37027
  • CoolSprings Galleria
    ‪15 min walk‬
  • Crockett Park
    ‪5 min drive‬
  • The Factory
    ‪8 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Dining)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Room, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.8 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Accessible (Communication Accessible)

Room amenity

Room, Multiple Beds, Accessible (Communication Accessible)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby

Hyatt Place Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,010 reviews
The price is €95
includes taxes & fees
15 Sept - 16 Sept
Hyatt Place Nashville/Franklin/Cool Springs

About this property

Holiday Inn Franklin - Cool Springs by IHG

Hotel with free parking, near CoolSprings Galleria
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Franklin - Cool Springs by IHG offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Holiday Inn Franklin - Cool Springs by IHG. During your stay, you'll be within walking distance of CoolSprings Galleria. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from CoolSprings Galleria and 14 minutes from Nashville Zoo
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
Holiday Inn Franklin - Cool Springs by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 988 square feet (92 square metres) and includes conference space. The business-friendly Holiday Inn Franklin - Cool Springs by IHG also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Brentwood hotel is smoke free.

Holiday Inn Franklin - Cool Springs by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 988 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Reviews

Holiday Inn Franklin - Cool Springs by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 540 out of 870 reviews
Rating 8 - Good. 199 out of 870 reviews
Rating 6 - Okay. 83 out of 870 reviews
Rating 4 - Poor. 23 out of 870 reviews
Rating 2 - Terrible. 25 out of 870 reviews

Reviews

8/10 Good

James

Business traveller
Disliked: Amenities
Overall, this hotel is clean and the staff is efficient and attentive. However, my room had a rock-hard bed and I had to hunt for basic amenities such as a water glass.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robyn

Stayed 1 night in May 2025

10/10 Excellent

Christina

Clean!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 3 nights in May 2025

6/10 Okay

teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My only complaint is everyone should speak English. They were very kind, but housekeeping spoke zero English.
Stayed 2 nights in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay waiting for Security Deposit Refund

The stay was comfortable and cozy despite the fact the concert I was in town for was postponed and I was unable to attend. Everything else was fine. I'm still waiting for my security deposit for the room to be refunded back as I left it in perfect conditon.
Stayed 1 night in May 2025

10/10 Excellent

Harriet A

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked having the shampoo, conditioner, lotion, hand wash and body wash in pump bottles. So handy!
Stayed 1 night in May 2025

10/10 Excellent

Temika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 1 night in May 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

ROGER

Travelled with family
Liked: Cleanliness
Housekeepingservic very mediocre. Bed made, freeshtowels m but no cleanup of coffe service etc.. Also, floor of tub very slippery for whatever reason
Stayed 3 nights in May 2025

6/10 Okay

edward

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I come to visit my mom. Great hotel and friendly staff. The breakfast is top notch!!!
Stayed 1 night in May 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
The staff were super nice and the bed was very comfy! But the shower was broken and leaky. Also you have to pay for breakfast!
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
A decent place
Stayed 1 night in Mar 2025

6/10 Okay

James

Travelled with family
Disliked: Cleanliness
We stayed on the 3rd floor. When we got off the elevator the smell of cigarettes and weed hit us hard. It was very strong and nasty. There were hairs in the tub. Other than that the stay was pleasant.
Stayed 1 night in May 2025

8/10 Good

Cynthia

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in May 2025

10/10 Excellent

Cathy and John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Brittany

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Choose a different hotel

New ownership? The lady at the front desk didn’t know how to check us in. The lobby and hotel smells like old cooking oil. Owner/manager drinking at the bar. Ants on our nightstand. I got four bug bites on my back while sleeping.
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A quick stay.
Stayed 1 night in Apr 2025