Crowne Plaza Nashville Airport by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Nashville Airport by IHG

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Interior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Parking available
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
412 Royal Pkwy, Nashville, TN, 37214
  • Place, Bradlake Medical Center
    ‪3 min drive‬
  • Place, Grand Ole Opry
    ‪8 min drive‬
  • Place, Broadway
    ‪10 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Mobility)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Nashville Airport by IHG

Hotel in Nashville with free airport shuttle and 24-hour fitness centre
Along with a restaurant, this hotel has a 24-hour fitness centre and self parking. An airport shuttle is free. Additionally, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
Crowne Plaza Nashville Airport by IHG offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch Smart televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Nashville Airport by IHG. During your stay, you'll be close to Grand Ole Opry. A free round-trip airport shuttle, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include 2 meeting rooms, conference space and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Grand Ole Opry and 9 minutes from Nissan Stadium
  • Free airport shuttle service
There's a restaurant on site. Event space at this hotel measures 3800 square feet (353 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). The business-friendly Crowne Plaza Nashville Airport by IHG also features a 24-hour fitness centre and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Nashville hotel.

Layover Lounge – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight on request
  • Secured, uncovered parking on site (USD 8 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Layover Lounge

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 8.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Crowne Plaza Nashville Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Reviews

Crowne Plaza Nashville Airport by IHG Reviews

7.6

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 86 out of 169 reviews
Rating 8 - Good. 24 out of 169 reviews
Rating 6 - Okay. 22 out of 169 reviews
Rating 4 - Poor. 11 out of 169 reviews
Rating 2 - Terrible. 26 out of 169 reviews

Reviews

4/10 Poor

Scott, Union Grove

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a hard time getting a shuttle to the airport. Driver was 25 min late, did not offer to help with 6 bags, and never got out his seat departing hotel or arriving at the airport. Breakfast was nowhere in site as of 6:00am probably because we were almost the only guests there. Front desk attendant was asleep when we came downstairs.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elaina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay when coming to the city!
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff did not greet us and there were two people at desk. We stood there and finally spoke up and lady said one sec. Then she finally asked our name. She had snacks and drinks all over the counter area as well. When we came down next morning a lady was asleep in loung area opposed to behind counter. Our second trio down to checkout I inquired if there was an ice machine on that level and staff simply said no, they didn’t offer to suggest where I could get ice, etc. I was a little snarky at that point and commented that I guess I am on my own to find one. They finally piped up and suggested second or third level. When I came back down a third time after getting ice I found a phone in a chair in lobby and turned it in to staff at counter, turns out it was the sleeping staffers cell phone. On our way out the door one of the staffers apologized for not offering direction for ice earlier. Young and unprofessional staff. But everything else was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Clean and modern property with exceptional staff.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Meh

I areived an hour and a half before checkin. When I asked to be checked in early, i was told this was not an option so i had to wait in the lobby. I teied calling several times before my areival but no one answees the ohone; I was told the ohones were down. The space was standard, nothing too spectacular. The wifi didnt work which was a bi inconvenient. Overall the stay was just okay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shivonne, Godley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, quiet, clean and well maintained. And not expensive to take an uber/lyft to downtown. No pool or free breakfast but not a problem.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Room comfort

Horrible stay 1/1

The room we originally checked into had a broken bed that would fall over when you sat on it and the ceiling light where you walked in was out. We got moved to a new room because of the bed but the AC didn’t work in the new room and one of those beds were semi broken too. Also it had coffee pods and all the things to put in it, even lids for cups, but no cups. Then right as we were checking out, we discovered they gave our room to someone else and we met them at the door before they walked in.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Lonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I can understand a few years ago when I made a mistake of staying at a quality inn and the battery went out on door lock for 3 hours and we sat out in hall. However, this is an upper end hotel and the dank keys don't work correctly. Also the staff was very nice. The shuttle to airport was more expensive than just paying the parking garage fee. I still had to pay Uber on way back. Fool me once shame on you. You won't fool me again
Stayed 1 night in Aug 2025

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Gym equipment was non functioning for the entire stay and management did not address. Key card system was not properly functioning and card had to be reset each day.
Stayed 4 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Aimee

Stayed 1 night in Aug 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff was so professional
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer, Groves

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Nashville & I was worried about being there alone with my daughter, but when we arrived to the hotel we felt safe & it was extremely nice inside. This was a great hotel experience, and I will absolutely book here again in the future. Staff was super helpful & it was a perfect stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Kami

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I decided to book this hotel. I went to get my room with my man. Their system was down. Okay cool. So we got turned away, and I asked for a refund due to their inconvenience which did not partake to me wanting to cancel. They said to contact my third party and I should receive my refund. Expedia tried helping me, but this scammer of a hotel refused to refund me even though I didn’t stay here. I wanted to stay here; I did not want to cancel. They are going with the plan of “I wanted to cancel and we do not give refunds.” I didn’t want to cancel. I had to leave the building because I could not be helped. I tried to call the hotel, but their phones don’t work. They never pick up. Don’t go there. They are cheeky and conniving. I hated that they didn’t refund me. I would’ve rescheduled as well but they won’t pick up my calls. So I’ve lost a lot of money.
Stayed 1 night in Jul 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and room, their system was down when we checked in, but they were very efficient on getting us taken care of manually and getting us into our room. By morning they were completely back up and running and continued to be very apologetic and helpful. we will be staying there again.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeanne M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and spacious hotel—all in good condition and efficient staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!! Everyone was so nice!!
Stayed 1 night in Jul 2025

4/10 Poor

JAMES

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No nearby restaurants within walking distance. The hotel restaurant was not adequate. Quinten, our server was excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Shemacha

Surprisingly good
Stayed 1 night in Jul 2025

10/10 Excellent

kimberly

Travelled with group
Liked: Amenities
Great stay no issues. Clean, super quiet and staff were super nice! Close to everything!
Stayed 3 nights in Jul 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Room was very clean and comfortable. Will definitely stay again.
Stayed 1 night in Jul 2025