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Residence Inn by Marriott Franklin Cool Springs

Property class: 3

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Photo gallery for Residence Inn by Marriott Franklin Cool Springs

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Lobby lounge
Indoor pool
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2009 Meridian Blvd, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪19 min walk‬
  • Place, Aspen Grove Park
    ‪2 min drive‬
  • Place, Broadway
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed

43-inch Smart TV with cable channels, TV, Netflix

Studio Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(30 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Residence Inn by Marriott Franklin Cool Springs

Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and conference space. Housekeeping is available on request.
Residence Inn by Marriott Franklin Cool Springs offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 43-inch Smart televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Franklin Cool Springs. During your stay, you'll be within walking distance of Aspen Grove Park. Free breakfast, free WiFi in public areas and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a gym and basketball
  • Just a 5-minute drive from CoolSprings Galleria and 15 minutes from Nashville Zoo
  • Pets welcome for a fee (restrictions apply)
Residence Inn by Marriott Franklin Cool Springs offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1443 square feet (134 square metres) and includes conference space. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Residence Inn by Marriott Franklin Cool Springs. For a fee, parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,443 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 178.12 per accommodation, per stay, plus a one-time cleaning fee of USD 178.12
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 178.12 per accommodation, per stay plus a one-off USD 178.12 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Cool Springs
Residence Inn Franklin Cool Springs
Residence Inn Marriott Cool Springs
Residence Inn Marriott Cool Springs Hotel
Residence Inn Marriott Cool Springs Hotel Franklin
Residence Inn Marriott Franklin Cool Springs
Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
Residence Inn Marriott Franklin Cool Springs Aparthotel
Residence Inn Marriott Cool Springs Aparthotel
Resince riott Franklin Cool S
Residence Inn by Marriott Franklin Cool Springs Hotel
Residence Inn by Marriott Franklin Cool Springs Franklin
Residence Inn by Marriott Franklin Cool Springs Hotel Franklin

Residence Inn by Marriott Franklin Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 436 out of 570 reviews
Rating 8 - Good. 95 out of 570 reviews
Rating 6 - Okay. 22 out of 570 reviews
Rating 4 - Poor. 7 out of 570 reviews
Rating 2 - Terrible. 10 out of 570 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 3 nights in Jan 2026

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and staff was nice. Place was clean.
Stayed 4 nights in Dec 2025

6/10 Okay

Carly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staff was very short and withdrawn when questions were asked. They charged more for parking than they stated on the website. The hot tub was not working which is the reason we paid more and chose that hotel. It was honestly not my favorite hotel by any means.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcus

Liked: Cleanliness
Stayed 4 nights in Dec 2025

8/10 Good

Harold R

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Bathroom looked like it was out of a hospital. Was a handicap room. Not sure why we were given that. Gad a roll in shower which allowed water to go everywhere making it very hard to keep clean or dry. Everything functioned was just frustrating.
Stayed 3 nights in Dec 2025

8/10 Good

Adam

Stayed 2 nights in Nov 2025

10/10 Excellent

MARJAN

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 8 nights in Nov 2025

8/10 Good

Patrik

Stayed 1 night in Dec 2025

10/10 Excellent

John, anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here by accident, but enjoyed the stay
Stayed 5 nights in Nov 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast room was clean not enough towels
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Debbra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Randy

Stayed 5 nights in Nov 2025

10/10 Excellent

Iliana

Liked: Cleanliness, amenities, property conditions & facilities
A fabulous experience! The hotel was clean and comfortable and the staff was amazing, especially the two ladies at the breakfast buffet! We will definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Josephine

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great hotel all around! Friendly staff, very clean and comfortable rooms. Indoor pool area was very nice though I was bummed the hot tub wasn’t heating, but it happens! Would love to stay there again.
Stayed 1 night in Nov 2025

4/10 Poor

Troy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The suite was very nice with a few exceptions. We had a coffee maker with no coffeepot, so no coffee first morning. Forgot to tell staff so no coffee second day. Told staff and they brough a different coffee maker for day three. Somehow the phone cable had been unplugged from the mess of wires behind the bedside table, so when I tried to call about the coffee pot there was no phone. Had to go downstairs to request someone come check it. When planning the trip I specifically searched for a place with a hot tub and that is a big reason we booked. Hot tub time was broke (spoke to staff day one and not fixed). Only way to make it work was turn past 30 minutes until the timer stuck- but that meant no timer because it was stuck. Temp was "maybe" 88 or 90 degrees- so not a hot tub at all. No temp adjustment available. Spoke to staff and said they would check to see if it could be adjusted higher but the pool area was "so warm" they didn't think so. Never changed and never contacted by staff. If you are looking for a hot tub this is NOT the place to go. The staff was friendly but not very responsive to requests. Considering the price paid for a 3-day stay in a suite we will not stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 4 nights in Aug 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in May 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
The whole stay was amazing
Stayed 2 nights in Oct 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location was great

The place was okay, and the food was not that great. Location was great. $10 charge for parking is not good.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 4 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice neighborhood. Quick uber to downtown Nashville. Great staff!
Stayed 2 nights in Sep 2025

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