Tru by Hilton Nashville Downtown Convention Center

2.5 star property

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Photo gallery for Tru by Hilton Nashville Downtown Convention Center

Courtyard
Lobby
Snack bar
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
500 Rep John Lewis Way South, Nashville, TN, 37203
  • Place, Music City Center
    ‪3 min walk‬
  • Place, Country Music Hall of Fame and Museum
    ‪3 min walk‬
  • Place, Bridgestone Arena
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(70 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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About this property

Tru by Hilton Nashville Downtown Convention Center

Hotel with free breakfast, 6-minute walk to Bridgestone Arena
Along with an outdoor pool, this hotel has a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Tru by Hilton Nashville Downtown Convention Center offers 116 accommodations with a hairdryer and an iron/ironing board. 58-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Nashville Downtown Convention Center. During your stay, you're just a quick walk from Bridgestone Arena. You'll find features such as free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute walk from Music City Center and 6 minutes on foot from Bridgestone Arena
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Tru by Hilton Nashville Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Free breakfast is available daily. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Tru by Hilton Nashville Downtown Convention Center. For a fee, parking is available.

Smoking is allowed in designated areas at this Nashville hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch LCD TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 39 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Nashville Downtown Convention Center Hotel
Tru Hilton Convention Center Hotel
Tru Hilton Nashville Downtown Convention Center
Tru Hilton Convention Center
Tru by Hilton Nashville Downtown Convention Center Hotel
Tru by Hilton Nashville Downtown Convention Center Nashville

Tru by Hilton Nashville Downtown Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 986 reviews
Rating 8 - Good. 212 out of 986 reviews
Rating 6 - Okay. 51 out of 986 reviews
Rating 4 - Poor. 25 out of 986 reviews
Rating 2 - Terrible. 30 out of 986 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast I’ve ever had at a hotel and it’s complimentary !!
Stayed 2 nights in Oct 2025

10/10 Excellent

Salim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

april

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly. Excellent stay
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Convenient to downtown! Good breakfast!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 1 night in Sep 2025

10/10 Excellent

toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful, very clean and very accessible to all the fun!
Stayed 3 nights in Sep 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cassie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

Clayton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great. Staff checked in via text at least once a day. Parking garage is on the small side but it’s enclosed and has a security gate so it’s worth it.
Stayed 2 nights in Sep 2025

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk employees were extremely welcoming and friendly. We were able to get a check in earlier than was guaranteed. The rooms were small but had the things that one would need. I liked the bath products that were in the room. There are no dressers or drawers in the rooms but instead open spaces and cubby holes. It had a refrigerator a desk and a chair and the bed and a good size TV mounted on the wall. The shower water pressure and temperature were consistent and decent. And the room was clean. Housekeeping was good at giving you whatever you requested. The breakfast in the morning that is included had a large variety of items including hot and cold items coffees and teas and chocolate milk available. It also had juices and yogurt. You can make your own waffle or push a button and a machine would make you a couple of Pancakes. They also had lots of condiments. Bagels and English muffins were available to be toasted. There was something for everybody. Overall it was a nice quiet stay and a clean Hotel and it was in decent walking distance to everywhere you would want to go downtown without being in the middle of the busy areas. If and when I come back to Nashville I would consider staying here again.
Stayed 4 nights in Sep 2025

2/10 Terrible

Christian

Stayed 1 night in Sep 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Parlor donuts next door
Stayed 5 nights in Aug 2025

6/10 Okay

Celina Jo-Lee

Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, amenities
This place had it all. The only downside is their no shuttle service to the airport. Pool very small. But a great location to everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and wonderful time in Nashville
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest places we've stayed at. Walkable to the area around there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to all music row fun, but surprisingly quiet. Excessively simple decor was fresh and kept space from feeling claustrophobic. Comfortable beds. No long waits for elevators. Breakfast was excellent! Well stocked and great hot varieties. Fun pancake making machine too! Even had chocolate milk! Will make this our new Nash place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Lesley, Lexington

Stayed 1 night in Aug 2025

8/10 Good

Ana Maria

Stayed 1 night in Aug 2025