Tru by Hilton Nashville Downtown Convention Center

2.5 star property

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Photo gallery for Tru by Hilton Nashville Downtown Convention Center

Outdoor pool, pool loungers
1 bedroom, desk, laptop workspace, blackout curtains
Courtyard
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
500 Rep John Lewis Way South, Nashville, TN, 37203
  • Music City Center
    ‪3 min walk‬
  • Bridgestone Arena
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Nashville Downtown Convention Center

Hotel with free breakfast, a short walk to Bridgestone Arena
Along with an outdoor pool, this hotel has a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Tru by Hilton Nashville Downtown Convention Center offers 116 accommodations with a hairdryer and an iron/ironing board. 58-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Nashville Downtown Convention Center. During your stay, you're just a quick walk from Bridgestone Arena. You'll find features such as free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Music City Center and 6 minutes on foot from Bridgestone Arena
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Tru by Hilton Nashville Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Free breakfast is available daily. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Tru by Hilton Nashville Downtown Convention Center. For a fee, parking is available.

Smoking is allowed in designated areas at this Nashville hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch LCD TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 39 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Nashville Downtown Convention Center Hotel
Tru Hilton Convention Center Hotel
Tru Hilton Nashville Downtown Convention Center
Tru Hilton Convention Center
Tru by Hilton Nashville Downtown Convention Center Hotel
Tru by Hilton Nashville Downtown Convention Center Nashville

Tru by Hilton Nashville Downtown Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 863 reviews
Rating 8 - Good. 190 out of 863 reviews
Rating 6 - Okay. 47 out of 863 reviews
Rating 4 - Poor. 25 out of 863 reviews
Rating 2 - Terrible. 26 out of 863 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debrah Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had the best breakfast options I have ever had at a hotel stay. The rooms were very clean and I think it was very smart of the hotel to build space saving options in the room. We would definitely consider staying here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kresta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting Nashville! The room was clean and comfortable. The breakfast is easily the best I've had at a hotel anywhere! My only knock is the parking garage, which is a little scary. With very tight spaces.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

This hotel is amazing! Great rooms! Great staff! Very friendly. The free breakfast was awesome. Lots of options! And perfect location to walk around in downtown Nashville. We went to a Predator's game and it was about a 10 min walk!! Quiet and peaceful even at night! Highly recommended staying here!
Stayed 3 nights in Feb 2025

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet was outstanding. Service staff was friendly and helpful. Room and bathroom were spacious.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yaritzel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Clean room. Friendly staff. And the breakfast was on point. So many options.
Stayed 1 night in Feb 2025

10/10 Excellent

Fawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was Super friendly and accommodating!!! Also, the rooms are very spacious and snacks and water for our room...Breakfast - All top notch! Parking Garage clearance was over 7 and a half feet clearance....my big King Ranch super duty went in with no problem and it's very securelt closed up tight!
Stayed 1 night in Feb 2025

10/10 Excellent

Urich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean. Easy check in and the staff were amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

Nikota

Stayed 1 night in Feb 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations. Breakfast was included and was beyond your typical ‘breakfast is included’ options. Staff was more than accommodating!
Stayed 1 night in Feb 2025

6/10 Okay

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Tru both when I travel for business or for a fun weekend away. Great front deck and dining employees. Easy access and spacious rooms!
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and always helpful. Room was clean and the bathroom was stocked. Would recommend to anyone going to a concert at Bridgestone or wanting to stay downtown
Stayed 2 nights in Jan 2025

10/10 Excellent

Kalon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10!

We’ve never stayed at a Tru by Hilton before, but I can’t say enough positive things about this hotel! Breakfast was hot and so many choices, afternoon snacks and drinks in the lobby, clean rooms…highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kevin

Stayed 2 nights in Jan 2025

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good amenities and nice staff. We live the downtown Nashville area and will definitely be back
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing people that work there! Left my blanket and it was sent out immediately! Great customer service! Clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location! Just minute walks away from the best downtown bars and Nashville bar bike.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located at walking distance from the main attraction, Broadway. But it’s far enough to where you don’t get affected by anything that happens around you.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Amenities
Would definitely stay here.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024