Skip to main content
Beginning of main content

"It has the drapes and the furniture of a great boutique hotel, but the service is not consistent enough to justify a top level rating. Service in the ... " More

By Molecule on Thu 12 Dec 2013

Enter dates to see availability

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€417* Per night/room 16 May - 17 May

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite (Graycliff)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Graycliff Hotel And Restaurant. During your stay, you're just a quick walk from Lucayan Archipelago. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Graycliff Restaurant, a fine-dining restaurant with garden views
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Heritage Museum of the Bahamas and National Art Gallery of the Bahamas

Graycliff Hotel And Restaurant ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Graycliff Hotel And Restaurant

Couples (1)
3 out of 5

Not quite a classic boutique hotel

It has the drapes and the furniture of a great boutique hotel, but the service is not consistent enough to justify a top level rating. Service in the dining room for dinner was excellent, but at breakfast we found it difficult to get tea made in the pot served with milk and sugar. Winston Churchill is supposed to have stayed here, have there been no English people since then? We were never offered enough butter for the quantity of toast we bought, we always had to ask for more and it was always quickly supplied; but I don't think you should have to ask for such basic items in a hotel charging over £250 a night (breakfast not included). We had two basins and a bath with shower in our bathroom, but we were given only one piece of soap for the week we stayed there. The staff were always friendly and courteous, just like most of the people living in Nassau, but a bit more training would deliver great results.

Posted by on 12 Dec 2013

Was this review helpful to you?

About the Graycliff Hotel And Restaurant

Location West Hill Street, Nassau, New Providence

Property Features

A winery is on site. Graycliff Hotel And Restaurant offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Meeting rooms and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Graycliff Hotel And Restaurant. Free self parking and valet parking are available. A complete renovation of Graycliff Hotel And Restaurant was completed in July 2020. Smoking is allowed in designated areas at this Victorian Nassau resort.

  • 20 guestrooms or units
  • 2 levels
  • 3 buildings
  • Conference rooms
  • Built in 1740
  • Continental breakfast (free)
  • Winery on site
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Graycliff Hotel And Restaurant offers 20 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, dressing gowns, slippers and designer toiletries. This Nassau resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Pillowtop beds
  • Jetted
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.

Graycliff Restaurant – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time ends at 10:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 11:30 PM. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 11:30 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 95.0 per day.
  • Cots (infant beds) are available for USD 95.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Graycliff Hotel And Restaurant

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 11:30 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 95.0 per day
  • Rollaway bed fee: USD 95.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Graycliff Hotel Restaurant
  • Graycliff Hotel
  • Graycliff Hotel Nassau
  • Graycliff Nassau
  • Hotel Graycliff
  • Graycliff Hotel Bahamas/Nassau
  • Graycliff Restaurant Nassau
  • Graycliff Hotel And Restaurant Resort
  • Graycliff Hotel And Restaurant Nassau
  • Graycliff Hotel And Restaurant Resort Nassau

You should know

  • Pool access is available 24 hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.ebookers.fi/Nassau-Hotels-Graycliff-Hotel-And-Restaurant.h442404-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Nassau-Hotels-Graycliff-Hotel-And-Restaurant.h442404-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.fi/Nassau-Hotels-Graycliff-Hotel-And-Restaurant.h442404-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.