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Best Western Patagonia

Property class: 3.5

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Photo gallery for Best Western Patagonia

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Restaurant
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
Huerto 282 Lote 11 Ruta 9, Natales, Magallanes y Antartica Chilena, 6161278
  • Place, Mirador Cerro Dorotea
    ‪2 min drive‬
  • Place, Costanera
    ‪2 min drive‬
  • Place, Plaza de Armas
    ‪3 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 3 Single Beds, Non Smoking, Ocean View

Standard Room, 3 Single Beds, Non Smoking, Ocean View | View from room

Standard Room, 3 Single Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Ocean View

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Ocean View

Standard Room, 2 Single Beds, Non Smoking, Ocean View | View from room

Standard Room, 2 Single Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Similar properties

Meeting facility
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  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 211 reviews
The price is €133
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About this property

Best Western Patagonia

This smoke-free hotel features a restaurant, a bar/lounge and a sauna. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include coffee/tea in a common area, concierge services and laundry facilities. Change of towels is available on request
Best Western Patagonia offers 34 accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Best Western Patagonia, you're just a quick walk from Última Esperanza Fjord. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna, 2 hot tubs - and hiking/biking trails
  • 9 minutes on foot from Última Esperanza Fjord and a 3-minute drive from Costanera
Best Western Patagonia offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

The business-friendly Best Western Patagonia also features tour/ticket assistance, a garden, and coffee/tea in common area. Free self parking is available.

This 3.5-star Natales hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Borde Glaciar – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Borde Glaciar

Things to do

  • 2 hot tubs
  • Books
  • Ecotours
  • Hiking/biking trails
  • Sauna
  • Spelunking
  • Table tennis

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet (70 centimetre high)
  • Handrails in stairways (85 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2019
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during June, July and August.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Patagonia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Laundry fee: CLP 10000
  • Hot tub fee: CLP 30000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Best Western Patagonia Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 59 out of 74 reviews
Rating 8 - Good. 8 out of 74 reviews
Rating 6 - Okay. 5 out of 74 reviews
Rating 4 - Poor. 0 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Valerie De

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to help us with our every need. They did our laundry, called us taxis, helped us with dinner reservations and bar needs, as well as move one of our rooms to the first floor when we had a group member have an accident in Torres Del Paine and need a first floor room due to a leg injury. The rooms were neat and clean and the property was beautiful. There is a little restaurant on the water just a short walk away along the coast and the food was amazing. The hot tubs were awesome but needed to be reserved in advance - highly recommend. This was an amazing hotel and the staff were top knotch.
Stayed 2 nights in Dec 2025

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, stunning lake views, and wonderful staff. An incredibly relaxing and memorable stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

IRYNA

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful view, nice restaurant and friendly staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Aarti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the hotel is about 1.6 miles from the town center, the view more than makes up for it. Getting into town was easy with readily available Ubers and taxis, and tours and transfers conveniently included the hotel on their routes. A good breakfast was included; however, unlike some hotels, they do not offer a packed breakfast for early departures, so a bit of planning is needed. Overall, it was a great stay and I would happily return.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Hotel was clean and the staff was helpful. Berzain, who served us dinner, was very friendly and knowledgeable.
Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Great food. Wonderful staff. For sure the nicest Best Western in the Western Hemisphere!
Stayed 2 nights in Dec 2025

6/10 Okay

Limor, Ithaca

Travelled with family
The room was very noisy - noise from the lobby and the resturant. Also from the sitting area above the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness
Great breakfast and a great dinner experience at night. Helpful staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

Jiping

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, efficient service, clean room, and of course, great breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view was beautiful. Just like the photos. Staff was helpful. Restaurant had a very good variety. It was easy to get around from there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and perfect for commuting to Torres del Paine!
Stayed 3 nights in Apr 2025

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Xiaohong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I am very happy that I chose this hotel. It's next to the water and walkable to downtown. The staff there were very nice and helpful, especially Paula. She helped us with our issues and took very good care of us. We truly appreciate her services!
Stayed 2 nights in Mar 2025

6/10 Okay

HANNAH, CROYDON

Travelled with partner
Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.
Stayed 1 night in Mar 2025

10/10 Excellent

Cory Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again
Stayed 3 nights in Mar 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Feb 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Curtis

Stayed 1 night in Jan 2025