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Plateau Lodge

3.0 star property

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Photo gallery for Plateau Lodge

Standard Double or Twin Room, 1 Bedroom, Shared Bathroom, Garden View | Terrace/patio
Fridge, microwave, dishwasher, coffee/tea maker
Exterior
Hiking
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

View in a map
17 Carroll Street, National Park Village, 3948
  • Place, Marton Sash and Door Cycling Park
    ‪8 min walk‬
  • Place, Tongariro National Park
    ‪5 min drive‬
  • Place, Whakapapa Ski Area
    ‪17 min drive‬

Room options

View all photos for Comfort Apartment, 2 Bedrooms, Kitchen, Ground Floor

Comfort Apartment, 2 Bedrooms, Kitchen, Ground Floor | 1 bedroom, individually decorated, free WiFi

Comfort Apartment, 2 Bedrooms, Kitchen, Ground Floor

10.0 out of 10
Exceptional
(6 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Shared Bathroom, Garden View

Standard Double or Twin Room, 1 Bedroom, Shared Bathroom, Garden View | 1 bedroom, individually decorated, free WiFi

Standard Double or Twin Room, 1 Bedroom, Shared Bathroom, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Comfort Studio, 1 Bedroom, Garden View

Comfort Studio, 1 Bedroom, Garden View | Exterior

Comfort Studio, 1 Bedroom, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Ensuite Room

1 bedroom, individually decorated, free WiFi

Double Ensuite Room

  • Sleeps 2

View all photos for Standard Double Or Twin Room

1 bedroom, individually decorated, free WiFi

Standard Double Or Twin Room

  • Sleeps 4

View all photos for Economy Double Room

View from room

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Studio Pods

1 bedroom, individually decorated, free WiFi

King Studio Pods

  • Sleeps 2

View all photos for Two Bedroom Apartment

1 bedroom, individually decorated, free WiFi

Two Bedroom Apartment

  • Sleeps 6

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About this property

Plateau Lodge

Family-friendly motel in National Park Village with free parking
A microwave in a common area, a fridge in a common area and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a library, express check-out and tour/ticket assistance. Housekeeping is available on request.
Plateau Lodge offers 22 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and in-room massages can be requested. Renovation of all guestrooms was completed in February 2024.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Plateau Lodge, you're just a quick walk from Fishers Track. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • Within a 10-minute walk of Fishers Track and Marton Sash and Door Cycling Park
  • Local-area shuttle service available for a fee
As a guest of Plateau Lodge, you'll find a library, a terrace, and gift shops/newsstands. WiFi is free in public spaces. Ski storage, tour/ticket assistance, and a garden are also featured at the family-friendly Plateau Lodge. Self parking is free. A complete renovation of Plateau Lodge was completed in February 2024.

Smoking is allowed in designated areas at this 3-star National Park Village motel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 26 for adults and NZD 26 for children

Things to do

  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Books
  • Library
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Table tennis
  • TV in common areas

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • Laundry facilities
  • Trampoline

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the boardwalk/promenade
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • No lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Built in 1993
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - February 2024
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 55.00
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 26 for adults and from NZD 26 for children
  • Late check-out fee: NZD 55.00 (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9429036926015
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Plateau Lodge
Plateau Lodge National Park Village
Plateau National Park Village
Plateau Lodge Motel
Plateau Lodge National Park Village
Plateau Lodge Motel National Park Village

Reviews

Plateau Lodge Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 178 out of 336 reviews
Rating 8 - Good. 113 out of 336 reviews
Rating 6 - Okay. 39 out of 336 reviews
Rating 4 - Poor. 2 out of 336 reviews
Rating 2 - Terrible. 4 out of 336 reviews

Reviews

8/10 Good

Kayleigh

Stayed 1 night in Jul 2025

10/10 Excellent

reliver

Liked: Cleanliness, staff & service, property conditions & facilities
i've been into many lodges but plateau lodge is diff. it has a compact 2 bedrooms house,.staff are friendly,.
Stayed 1 night in Jul 2025

10/10 Excellent

Abhinavjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mariam, Lower Hutt

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely , hard working staff members
Stayed 1 night in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stsy
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication. Late check in procedure was clear. Left vehicle over night while we were tramping, let us use the showers on our return two days later. Will stay again and recommend to others.
Stayed 1 night in May 2025

8/10 Good

Alison

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable and functional

A clean and functional room with access to a very well equipped kitchen and lounge with a cosy log burner.
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property for those wanting to go hiking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Solomon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of highway noise
Stayed 1 night in Mar 2025

10/10 Excellent

Edward, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was very helpful and great to deal with.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hyuna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
급하게 예약한 방인데 매우 좋은 선택이었습니다. 투베드룸 아파트먼트에서 지냈는데, 매우 깨끗하게 유지되고 있었고, 구조도 4인 가족이 지내기에 딱 좋은 사이즈였습니다. 인테리어는 모던하고 현대적입니다. 화장실이 약간 작지만 충분히 기능을 하는 편입니다. 수건이 아주 넉넉히 구비되어 만족스러웠습니다. 밤에 추울때 히트 펌프가 제대로 기능하여 금세 따뜻해졌습니다. 다음에 통가리로 크로싱 갈때 또 가겠습니다.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pania

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in one of the pods. So well set up and we loved the bath. Great service and information on the surrounding area.
Stayed 1 night in Feb 2025

10/10 Excellent

Sydni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a sweet, wonderful property. The staff were delightful, the room was clean, and this was a wonderful time
Stayed 1 night in Jan 2025

8/10 Good

Martine

Liked: Staff & service

Outdoor tub was divine, everything else less so

I booked the king suite because I wanted to use the outdoor soaking tub. It was divine after a long day of travel. The water was very hot. The tubs are not private - you can be seen from the parking lot and the sidewalk on the public street - so I had to use it with my swimsuit on. The water pressure in the shower was excellent. The furnishings inside the studio are a bit tired. For example, the couch seems like something you would find at IKEA and is not built for commercial use. There was a body outline on the couch from repeated use (and perhaps by less than clean individuals). Perhaps the tiredness of couch tainted my perception of the cleanliness of the other surfaces, but the dark colored bed spread, pillows and carpet did not seem fresh and clean. The water tastes very bad - it basically ruined my cup of tea. I would offer filtered water for guests. Also, the sink was so small that it was nearly impossible to fill the kettle. The refrigerator was rancid. Perhaps it’s been overlooked while cleaning but there was spoiled dairy products inside that made the whole room smell when I opened it. This also contributed to the general feeling of uncleanliness.
Stayed 1 night in Nov 2024

8/10 Good

Lynnette

Stayed 1 night in Nov 2024

8/10 Good

Judith

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Chee Kiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and nice - and we greatly appreciated the dry room that was available for use in October (we were also the only ones using it and there was sufficient room for my group of 6). There was also a common kitchen and dinning area, that had a kids area with toys for children to play. My children enjoyed their time with other kids there, and there seemed to be quite a few toys to go around. However, being a common kitchen, there was a strong smell of recent cooking and the condition will depend on the guests that use it. As for the individual room, it was on the smaller side for 6, and may be a bit uncomfortable with the glass doors opening into the living room that may be a set up as a bed. The heating was strong (if you like it warm, but it can also be switched off).
Stayed 1 night in Oct 2024

2/10 Terrible

Janrylle

Stayed 1 night in Sep 2024

10/10 Excellent

Eric

👍
Stayed 1 night in Sep 2024

10/10 Excellent

Shannan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with the kids. Clean warm quiet, lovely staff. Highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Nivetha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

8/10 Good

Anneke

Liked: Staff & service, property conditions & facilities
The lady on the front desk was lovely and helpful. The unit was a great set up for us with two small kids and even had a proper gas oven. We also really liked the communal area, with books and toys for the kids. The trampoline was great too! Thank you for having us, we would love to come back again!
Stayed 2 nights in Aug 2024