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Tongariro Crossing Lodge

Property class: 4.5

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Photo gallery for Tongariro Crossing Lodge

Premium Suite, 1 Bedroom, Garden Area | Premium bedding, individually decorated, laptop workspace
Waimarino Two-Bedroom Suite | View from room
View from room
Terrace/patio
Horopito Self Contained Unit | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
27 Carroll Street, National Park Village, Tongariro, 2653
  • Place, Fishers Track
    ‪6 min walk‬
  • Place, Marton Sash and Door Cycling Park
    ‪8 min walk‬
  • Place, Tongariro National Park
    ‪5 min drive‬

Room options

View all photos for Pipiriki Suite

Pipiriki Suite | Premium bedding, individually decorated, laptop workspace

Pipiriki Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Jerusalem Suite

Jerusalem Suite | Premium bedding, individually decorated, laptop workspace

Jerusalem Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Horopito Self Contained Unit

Horopito Self Contained Unit | Premium bedding, individually decorated, laptop workspace

Horopito Self Contained Unit

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Whakapapa Suite

Whakapapa Suite | Premium bedding, individually decorated, laptop workspace

Whakapapa Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Turoa Suite

Turoa Suite | Premium bedding, individually decorated, laptop workspace

Turoa Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Waimarino Two-Bedroom Suite

Waimarino Two-Bedroom Suite | Premium bedding, individually decorated, laptop workspace

Waimarino Two-Bedroom Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Garden Area

Premium Suite, 1 Bedroom, Garden Area | Premium bedding, individually decorated, laptop workspace

Premium Suite, 1 Bedroom, Garden Area

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Tongariro Crossing Lodge

A bar/lounge, a snack bar/deli and coffee/tea in a common area are available at this bed & breakfast. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, laundry facilities, a library and express check-out are on-site.
Tongariro Crossing Lodge offers 6 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This individually decorated accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 30-inch flat-screen televisions come with satellite channels and Netflix. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Tongariro Crossing Lodge. During your stay, you're just a quick walk from Fishers Track. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include laundry facilities, a car charging station and multilingual staff
  • Within a 10-minute walk of Fishers Track and Marton Sash and Door Cycling Park
  • Free train station pick-up and train station drop-off shuttle service
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A train station pick-up shuttle and A train station drop-off shuttle are free. A library, a terrace, and barbecue grills are also featured at the luxury Tongariro Crossing Lodge. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star National Park Village bed & breakfast.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 25 kilometres
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: NZD 18 to 25 for adults and NZD 10 to 12 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Dining table
  • High chair
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (75 centimetre high)

More

  • 1 floor
  • Built in 1967
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 8:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 18 to 25 for adults and NZD 10 to 12 for children
  • Late check-out fee: NZD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Tongariro Crossing Lodge offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Tongariro Crossing Lodge Mt Ruapehu
Tongariro Crossing Mt Ruapehu
Tongariro Crossing Lodge National Park Village
Tongariro Crossing National Park Village
Tongariro Crossing Hotel National Park Village
Tongariro Crossing Lodge Bed & breakfast
Tongariro Crossing Lodge National Park Village
Tongariro Crossing Lodge Bed & breakfast National Park Village

Tongariro Crossing Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 162 out of 199 reviews
Rating 8 - Good. 28 out of 199 reviews
Rating 6 - Okay. 9 out of 199 reviews
Rating 4 - Poor. 0 out of 199 reviews
Rating 2 - Terrible. 0 out of 199 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

cheryl

Liked: Cleanliness, staff & service, amenities
Very nice place to stay! Clean,quiet,comfortable! Would recommend if staying in Tongariro! Plenty of hiking trails close!
Stayed 2 nights in Jan 2026

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to make your base, if you’re planning a “crossing”. Between the impeccably clean newly constructed cabin suites, the continental breakfast with delicious house fresh baked bread to warm at your convenience, in your fully stocked kitchen. To the real fresh ground beans to brew in your cabins French press! Everything you need, is provided, to head out early at your own pace. Alas, we were rained out, as a big storm swept through the area, and we had to satisfy ourselves with a few smaller hikes. But when the weather permits and we can return, we’ll surely choose to stay here again. Run by a very nice and helpful couple who can answer any questions you have about the Park and its many hikes. This is truly a wonderful place to stay. Highly recommend.
Stayed 2 nights in Jan 2026

6/10 Okay

Trevor

Stayed 2 nights in Jan 2026

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, spotless. Helpful staff, great location
Stayed 1 night in Jan 2026

10/10 Excellent

Bonnie

Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Clean room. Enjoyable breakfast. Wonderful location
Stayed 2 nights in Nov 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
We loved staying here! Louis and the whole staff were so friendly and helpful and the room was amazing. 10/10 recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ginger, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to hike in the park and when we had a 100% rain and fog day, we were so happy to have such a comfortable home away from home for downtime. We stayed in one of the new cabins and it had everything we needed. The bonus was the resident cat Lucky who we met up with a few times during our stay. Thank you for providing such great acommodations in National Park Village.
Stayed 3 nights in Oct 2025

10/10 Excellent

P

Stayed 1 night in Sep 2025

10/10 Excellent

Sachin

Stayed 1 night in Oct 2025

10/10 Excellent

Luke

Stayed 1 night in Sep 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Scott, Myrtle Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely polite and kind, suite was brand new and warm. Would stay here again!
Stayed 1 night in Aug 2025

6/10 Okay

Tertius

Disliked: Cleanliness, property conditions & facilities
Mediocre for the price
Stayed 2 nights in Jul 2025

6/10 Okay

Sudhir

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall good. One of the room had very bad smell from curtains.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Four of my family with little kids enjoyed our stay in much. The location is so easy to up to Whakapapa. Breakfast basket was highlight of the morning as good portion and quality are provided to start your day. We love to stay over the days here just would like to
Stayed 2 nights in Jul 2025

10/10 Excellent

Dominique

Travelled with family and small children
What a joy it was to arrive at this place and be warmly welcomed by a lovely young French lady Agnes. We were ushered to our upgraded accommodation which was toasty warm! These new chalets are just completed and so everything is brand new! The king sized bed was super comfy with extra blankets provided. The shower is sublime! Plenty of piping hot water to warm you up after a day on the snow fields! We had delicious hot breakfasts served on gorgeous china….coffee served in silver coffee pots! It is such a charming place, complete with a playful cat Lucky! My granddaughter was smitten!! Thoroughly recommend ~ excellent service & value for money! Thank you Louis and staff!
Old world charm
Delicious breakfast
Old world charm
Stayed 3 nights in Jun 2025

10/10 Excellent

Guoren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, and thoughtful service.
Stayed 1 night in May 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly welcome, a quaint suite with everything we needed, comfort, warmth and all the amenities. Lovely breakfast and our host, Louis, was very helpful with excellent local knowledge
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable 2 night stay.

We had a very comfortable 2 night stay in the Jerusalem Suite with easy access to the kitchen shared with one other suite. We used the kitchen to self cater (as National Park has limited dining options and my partner is vegetarian) and made use of the oven and gas hob. We had the use of a fridge and the kitchen had all the pots, pans, utensils, etc needed for producing meals. Our room had a good sized bed, plus a sofa and table and a couple of dining chairs. A small wardrobe, but only three hangers. The en suite bathroom was also spacious with a large shower cubicle. Easy parking on site. We used the complementary laundry facilities to catch up on some washing. Very nice hosts, who offer to assist with arrangements for the Tongariro Crossing if you need this. Breakfast is available at an additional charge - but we had planned to self cater.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nothing wrong with stay, rooms are basic and feel tired but are clean. Communal kitchen is ok. Receptionist was excellent, friendly and very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Great, atmospheric accommodation in the area. Lovely hosts
Stayed 1 night in Jan 2025