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The Palace

4.0 star property

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Photo gallery for The Palace

Balcony
Dining
Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Bar (on property)

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
140, LEWIS PLACE, Negombo, Western Province
  • Place, St. Sebastian's Church
    ‪18 min walk‬
  • Place, Negombo Beach Park
    ‪18 min walk‬
  • Place, Negombo Beach
    ‪3 min drive‬
  • Airport, Colombo (CMB-Bandaranaike Intl.)
    ‪16 min drive‬

Room options

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Standard Triple Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Palace

Guests of this beach hotel will appreciate convenient on-site amenities such as spa services or barbecue grills.
The Palace offers 19 accommodations with complimentary bottles of water and free toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
During your stay at The Palace, you'll be within walking distance of Negombo Beach. Enjoy features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 14 minutes on foot from Negombo Beach Park and a 4-minute drive from Negombo Beach
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly The Palace. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Negombo hotel.

The hotel hosts a free manager's reception daily.
The Palace has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: USD 4.50 for adults and USD 2.25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Thalassotherapy

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 2005
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palace

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 30
  • New Year's Eve (31 December) Gala Dinner per child: USD 15 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 4.5 for adults and from USD 2.25 for children
  • Airport shuttle fee: USD 10 per vehicle
  • Airport shuttle fee per child: USD 5 (from 6 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Hotel Negombo
Palace Negombo
Hotel Royal Castle Negombo
Hotel Royal Castle
Royal Castle Negombo
The Palace Hotel
The Palace Negombo
The Palace Hotel Negombo
Capital O 334 Royal Castle Hotel

The Palace Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Byang gwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel

no clean and staffs are not professional.
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay price/location

Check-in not impressing. They had a paper copy of my booking, but didn't know that I had already paid for the stay. Breakfast was not very exiting. Most bowls were almost empty, and it was random which guests was asked they wanted omelet/eggs/beans. I wasn't asked at all. The room had no window. Aircon was good, but I had sweaty motorcycle clothes in the room, so not good enough to clean/dry the air. No hangers makes the closet useless. They didn't see, that my booking was for 3 nights, so room wasn't cleaned after first night. Friendly staff helped quickly when asked.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Riikka

Liked: Cleanliness, staff & service

Negombo Royal Castle

Basic hotel near beach. Staff didn't speak very good english,but they were very helpful. Breakfast was ok. Roof pool was good too. They organised airport transfer what was nice after long flight.
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Meishar

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

2 nights at Negombo

Seems that hotel was great, but now he became older and suffers from low maintenance.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

There must be better

Arrived late from the airport, only stayed one night. Was pretty basic, staff were not friendly and would not recommend the town.
Stayed 1 night in Dec 2017
Verified

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities

Bra men trångt

Mysigt ställe, dock lite små rum. Jättetrevlig personal, hjälpe oss med allt vi frågade om. Bra läge nära strand och restauranger. God frukost! Fin pool på taket
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is bad hotle with broken furniture abd small room and bad service evry things was bad