Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5.0 star property

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Lobby
Creator video
Aerial view
Exterior
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Seven Mile Beach
    ‪7 min walk‬
  • Place, Bloody Bay Beach
    ‪16 min walk‬
  • Place, Negril Cliffs
    ‪17 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)

Room options

Premium Suite, Ocean View

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite (Swim Up)

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, Ocean View (Swim Up)

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Ocean View

8.0 out of 10
Very good
(37 reviews)
  • Ocean view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront

  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • Ocean view
  • 76 sq m
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Single Beds

Honeymoon Suite, Beachfront (Swim Up)

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Swim Up)

7.8 out of 10
Good
(18 reviews)
  • Ocean view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite

  • Ocean view
  • 45 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Family Suite (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite

8.0 out of 10
Very good
(24 reviews)
  • Resort view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Suite

7.2 out of 10
Good
(7 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

Catch some rays at the beach or spend the day relaxing at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers 283 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vassa Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Seven Mile Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with ocean views at Mahogany, one of the property's 6 restaurants and 4 bars/lounges
  • Take a swim in the 7 outdoor pools
  • Treat yourself to body scrubs, manicures and pedicures or hot stone massages at Vassa Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and a sauna
  • Guests have great things to say about the helpful staff and the beach
  • Just a 1-minute drive from Seven Mile Beach and 11 minutes from Negril Cliffs
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers its guests a full-service spa, 7 outdoor swimming pools, a sauna, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 4 swim-up bars and 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and a library are also featured at the luxury Azul Beach Resort Negril, Gourmet All Inclusive by Karisma. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Negril property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Mahogany – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Di Romagna – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Ackee – This restaurant specialises in Caribbean cuisine and only serves dinner. Reservations are required. Open daily.
Garfield Beachouse – This beachfront restaurant specialises in Caribbean cuisine and serves lunch and dinner. Open daily.
Hua Hin – This fine-dining restaurant specialises in Thai cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Football
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 beach bars
  • 4 bars/lounges
  • 4 swim-up bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ackee
  • Di Romagna
  • Garfield Beachouse
  • Hua Hin
  • Mahogany

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Parasailing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • No lift

More

  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

All Inclusive Azul Sensatori
Azul Sensatori All Inclusive Hotel Jamaica
Azul Sensatori Jamaica
Jamaica Azul
Jamaica Azul Sensatori
Jamaica Sensatori
Sensatori All Inclusive
Sensatori Azul Jamaica
Sensatori Jamaica
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Azul Beach Sensatori Jamaica Negril
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Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 333 out of 1024 reviews
Rating 8 - Good. 249 out of 1024 reviews
Rating 6 - Okay. 211 out of 1024 reviews
Rating 4 - Poor. 99 out of 1024 reviews
Rating 2 - Terrible. 132 out of 1024 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Mariya

We booked the family suit beach view room. We got a room that was run down, broken balcony door handle, stained couch, broken faucet that completely moved back and forth, poor water pressure in the shower and smelly pillows with bed sheets. The resort stated fun kids activities including sprinkles and slides. That was not the case, they had a small sized baby pool with sprinklers where there wasn't much space for more than 2 kids.
Stayed 8 nights in Dec 2025

2/10 Terrible

Antoinette

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready on time. Dirty bed linens, no blanket, no wash clothes, no gand towels and no bathroom floor post shower towel... waited over two hours for someone to come to change dirty bed and bring( two) washcloths. Got locked out the day of my husband's grandad funeral ( the reason for our trip) for 2 hours because they say the batteries died. Waited for mantanence/ security to bring emergency key, stil wouldnt work . Ultimately they had to drill a hole in our door to physically push something through door to pull the latch. My husband missed most the funeral something he will never be able to get back or redo. Tried explaining this to the management at hotel but unsuccessful they could not grasp the significance of this unsatisfactory treatment. He will never be able to get that back... beautiful hotel unfortunately we were treated horribly. Had the same two washclothes for 4 days after repeatedly asking for more. Smh. This hotel needs new management!!
Stayed 5 nights in Jan 2026

8/10 Good

Lindsay Margaret Lyon, burlington

This was our third visit to Azul. I want to give it 5 stars but over the years the staff (who are literally the reason we go back) aren’t always set up for success. Yet, they work so hard to make your stay amazing. Of course the beach is phenomenal and do not miss the spa- every massage here has been magic! It would be nice if hotel management did a better job of ordering linens, towels and branded alcohol. The food has improved since our last stay but it’s still not as good as the first time. With a proper investment in renovations and amenities, this hotel would be unbeatable.
Stayed 7 nights in Jan 2026

10/10 Excellent

Adis

yes
Stayed 4 nights in Dec 2025

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Good staff and food
Stayed 7 nights in Jan 2026

6/10 Okay

George

Liked: Cleanliness, amenities, property conditions & facilities
Room condition and staff were fantastic. They need more entertainment throughout the day and music around the bar. Currently there is no music and one brief show in the evening.
Stayed 4 nights in Jan 2026

6/10 Okay

Vince

Stayed 5 nights in Jan 2026

2/10 Terrible

Sara Lynn, Sauk Centre

Travelled with partner
Disliked: Cleanliness, amenities
We will never stay at Azul Beach Resort again. Our room was neglected and right above the outside bar. We couldn’t sleep, due to the noise and slamming doors. The doors are paper thin and you can hear everything going on. The staff was not accommodating at all. We requested another room, but we didn’t get into one until the next afternoon. After we spent all morning asking the staff. The staff kept pushing us off and we couldn’t get to our excursions. The excursion was another issue. They called and said they do not come to our hotel for pick-ups. So we could pay an additional $70 to have them pick us up the next day. I called back to cancel the night before and of course, I couldn’t get a refund. Being on the beach at Azul made us feel uncomfortable. Locals asking if we smoke or want some weed; while I was sunbathing. It became ridiculous. The hotel is run down and needs so much work. I understand that Hurricane Melissa was recently in October, but this side of the island wasn’t as affected. The issue with the hotel were there before the hurricane. We were actually happy to be going home. This experience was terrible.
Stayed 3 nights in Jan 2026

8/10 Good

Alicia Shantel

Travelled with family
Liked: Cleanliness
Room was clean although they were short on towels which was a bit inconvenient. The staff was friendly and went above and beyond to accommodate us.
Stayed 7 nights in Dec 2025

10/10 Excellent

Donald

Stayed 4 nights in Jan 2026

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the best vacation ever I really loved our time and I got engaged 😍 was the best thing that's ever happened to me and I'm happy that memory was taken place there I will never forget that moment of my life in Jamaica you could also walk down the beach to other resorts but not further up by the resort stay by the shore
Stayed 1 night in Jan 2026

10/10 Excellent

Ryando

Travelled with family
Liked: Cleanliness, property conditions & facilities
Latifah Tanisha Ayana Kayden dave. Kitchen and dining room staff and omar from front desk thanks again . Shayon was very helpful . Mrs s. Brown from the bar is the best bar supervisor ever . Tamika Leslie was very helpful from housekeeping ….
Stayed 7 nights in Dec 2025

6/10 Okay

Steven

Stayed 5 nights in Dec 2025

4/10 Poor

Anneth

Travelled with group
Disliked: Staff & service, amenities
The pool was great
Stayed 1 night in Jan 2026

6/10 Okay

Karyn

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff were genuinely wonderful, the design of the property is beautiful, and we loved the beach and weather — all real highlights of our stay!! That said, the property itself feels run down and didn’t meet expectations in several practical areas. Beach towels were very limited (some days there were none available), parts of the pool furniture looked quite worn, and there were inconsistencies with basic amenities — for example, one day there were no eggs at breakfast, and on two days we received no fresh towels or shampoo and had to track these down ourselves. The bedding also really needs updating, as the pillows were very old and uncomfortable. With better maintenance and more consistent hospitality standards, this could be a fantastic property. We hope these issues are addressed, as the potential here is strong. The hotel has real potential for a 5* star experience with a few updates:) The staff were amazing!
Stayed 7 nights in Dec 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room services was great! Needs more nighttime entertainment.
Stayed 1 night in Dec 2025

8/10 Good

Myriam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Managers are treating the employees very poorly they are really hard working people but the managers not so much sadly.shower was cold the entire stay and we only had one robe for 2 people in the room we also had to ask for shower gel and shampoos as well as towels because the maid would sometimes forget.but overall very nice stay
Stayed 14 nights in Dec 2025

10/10 Excellent

Arnica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location, service, rooms and staff were all great! It’s a really good deal for your money. We would definitely go back!
Stayed 1 night in Jan 2026

2/10 Terrible

WAKAKO, las vegas

Disliked: Amenities, property conditions & facilities
I I've stayed at many all-inclusive resorts in Jamaica, but I think this one had the worst food variety, taste, and room service. The water pressure in the shower was also very weak, making it difficult to take a proper shower. Furthermore, there was no hairdryer in the room. However, the staff were all very nice.
Stayed 1 night in Jan 2026

8/10 Good

Evon

Travelled with partner
Liked: Cleanliness, staff & service
Honestly it wasn’t a bad experience, the rooms were well kept, breakfast was amazing every day, the only problem i had was that i wanted to play pickleball on the tennis court and didn’t get to since it wasn’t set up and wouldn’t be set up before i left and the swim up bar for building 1&2 in adults only zone was closed, other than that i enjoyed my stay, pools were amazingggg and the beach was really nice
Stayed 2 nights in Dec 2025

2/10 Terrible

Murine

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel desperately needs to be refurbished. Run down and as stated by a guest at the table next to me, “grimey”. They were out of towels (bath and beach) and basic things like the patio door handle were missing. The staff were great but the property needs attention and new management.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stacey, Tifton

Liked: Cleanliness, amenities, property conditions & facilities
Clean,extremely nice staff.
Stayed 6 nights in Dec 2025

10/10 Excellent

naushad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food, staff and service.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ayderus

Stayed 4 nights in Dec 2025

2/10 Terrible

Jesse

Disliked: Cleanliness, amenities
Rude staff. No clean towels. Not enough food for the guests. Dirty beds and room.
Stayed 4 nights in Dec 2025