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Hotel AVA

4.0 star property

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Photo gallery for Hotel AVA

Lobby sitting area
Junior Suite | Premium bedding, in-room safe, desk, soundproofing
Exterior
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Eichenstrasse 1, Postfach, Sempach Station, Neuenkirch, 6203
  • Place, Lake Sempach
    ‪17 min walk‬
  • Place, Chapel Bridge
    ‪17 min drive‬
  • Place, Swiss Transportation Museum
    ‪19 min drive‬
  • Airport, Zürich (ZRH)
    ‪61 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, desk, soundproofing

Comfort Double Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, soundproofing

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Park view
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Corner

Superior Double Room, Corner | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, Corner

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, soundproofing

Junior Suite

  • Mountain view
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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  • Pet-friendly
  • Parking included
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4.1 out of 5, Very good, 887 reviews
The price is €139
includes taxes & fees
15 Jun - 16 Jun
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About this property

Hotel AVA

A golf course, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking.
Hotel AVA offers 44 accommodations with espresso makers and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Hotel AVA. During your stay, you'll be within walking distance of Lake Sempach. Enjoy features like free WiFi in public areas, plus a golf course and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course and a gym
  • 14 minutes by car from Lucerne Town Hall and 15 minutes from Chapel Bridge
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel AVA offers its guests a golf course and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 603 square feet (56 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel AVA. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Neuenkirch hotel.

For a fee, guests can enjoy a buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CHF 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: CHF 20 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 9-hole golf course
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (603 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 84-cm flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 11:00 PM) and Saturday - Sunday (7:30 AM - 8:00 PM)
Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 December and 3 January.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 65 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 per person
  • Covered self-parking fee: CHF 10 per night
  • Pet fee: CHF 10 per pet, per night
  • Rollaway bed fee: CHF 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Birdland Hotel Neuenkirch
Birdland Hotel
Birdland Neuenkirch
Hotel AVA Hotel
Hotel Birdlodge
Birdland The Hotel
Hotel AVA Neuenkirch
Hotel AVA Hotel Neuenkirch

Hotel AVA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 117 reviews
Rating 8 - Good. 35 out of 117 reviews
Rating 6 - Okay. 6 out of 117 reviews
Rating 4 - Poor. 2 out of 117 reviews
Rating 2 - Terrible. 4 out of 117 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sevgi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice and clean place!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

xinqiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was newly renovated, with great facilities. Everything was very clean, the staff were very friendly, there was plenty of parking, and it was close to the train station.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, staff were really lovely and friendly. Sempach only a 5 minute drive or bus up the road.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Farid

Liked: Amenities
Very grateful to amazing Team of gorgeous property! It is really beautiful from all points of view. Special gratitude to fantastic Ivonne, Jan and Jorge ! 👏🙏😇
Stayed 10 nights in Sep 2025
Verified

10/10 Excellent

Damiano

Liked: Cleanliness, staff & service, property conditions & facilities
Best option at 3 steps from train station and Sempach center
Stayed 2 nights in May 2024
Verified

8/10 Good

Harjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Reasonable breakfast but no hot food. The hotel is clean, comfortable and in good condition, though the bed base bit worn out. Overall would recommend this hotel which is 18 minutes away in the train from Lucern. Conveniently next to the train station. Good location to travel to various places of interest.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Minda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were large with comfortable bed. Thankfully they provided a fan…it was hot!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Davide

Liked: Staff & service, amenities
.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay, from check-in all the way to a lovely breakfast just before check-out. Such an incredibly cosy, lovely and clean place. Truly amazing views and especially love the 'bird' theme; goes so well with the setting and beauty of Switzerland. Thank you so much!
Stayed 1 night in May 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Okay for one night. Quite pricey. There was no air conditioning in the room unfortunately (although we knew about it beforehand), but thankfully there was a fan. Plenty of choices at breakfast.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in process was smooth and hassle-free. The staff member who welcomed us was exceptionally friendly and professional, creating a warm and inviting first impression. We stayed in room 209, which was perfect for our family of four. The room was spacious, clean, and well-maintained, providing plenty of space for everyone to feel comfortable. Large windows filled the room with natural light, enhancing the open and airy feel. The view from our room was truly breathtaking. Overlooking the mountains, it offered a serene and picturesque backdrop that made our stay even more memorable.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Vahid

Liked: Cleanliness, amenities
We had a great time staying at AVA hotel and our room which was a junior suite had plenty of space and Yvonne was wonderful and very helpful. The only things that we recommend to add are first and foremost air conditioning which is lacking in most properties in Switzerland and as the temperatures are constantly getting warmer it is becoming a necessity and not a luxury. Secondly it would be great to have the option of having a small refrigerator in the rooms. We bought a lot of great Swiss chocolate and fortunately Yvonne accommodated us by keeping them in the main refrigerator to keep them from melting.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pas de service au bar. Réception fermée à 17:00. femme de ménage entre danses chambre dans frapper à la porte. Bel hôtel, confortable, mais services pas à la hauteur.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vigdis Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ble veldig godt mottatt av en hyggelig ansatt. Også da vi sjekket ut. Alt var helt perfekt
Stayed 1 night in Sep 2025
Verified

8/10 Good

TOSHIHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ともかく駅の目の前になるので迷うことなく便利。郊外型のビジネス主体の？ホテルなので、観光地からは少し距離がありますが、静かで落ち着けます。値段も少し安価で泊まれるのではないでしょうか？
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

JAIME GERMAN ESPINOSA

Liked: Cleanliness, amenities, property conditions & facilities
Su personal agradable y un excelente servicio, las habitaciones de buen tamaño y limpias! Ambiente muy tranquilo y silencioso
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Empfehlenswert

Unkompliziertes Check-In. Sehr freundlicher Empfang. Zweckmässige saubere Zimmer.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Frühstück, große schöne Zimmer, gute Anbindung
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities
Das Fenster liess sich nich kippen, es war kaputt. Für die 3 Nächte war es aber ein sehr guter Aufenthalt! Sauber, freundliches Personal
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dommage car bel etablissement.

Quel dommage, L hotel est magnifique,les chambres aussi,le personnel est adorable et le petit dejeuner parfait,mais manque l essentiel en été, la clim. Les chambres orientees vers la rue dokvent etre ouvertes la nuit pour ne pas etouffer et la, c est la nuit blanche assuree avec la station de train de banlieu juste en face. C est vraiment dommage une fois fermee les baies vitrees sont tres isolantes mais impossible par canicule de ne pas ouvrir. Nous ne reviendrons malheureusement pas ,une nuit sans dormir nous a vacciné. Comment ne pas installer la clim de nos jours pour un etablissement de ce standing?
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Pui Sze Mat

Disliked: Amenities, property conditions & facilities
房間冇空調冇雪櫃，空氣唔流通，須打開窗但在鐵路旁，燥音很大，怎樣掛上4星级？ 正門5時後上鎖，沒有職員看守，住客要自行從後門進入，垃圾没有每日清理，早餐選擇很少，不建議選擇入住，這是價錢，入住賓館質素！
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal pour une nuit

Hotel récent facilement accessible. Chambres très confortable avec équipement complet. PDJ complet et très bon café. Places parc en sous sol avec 2 chargeurs Tesla et 1 chargeur ouvert aux autres marques. Top !
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prachtig design hotel, vriendelijke mensen
Stayed 2 nights in Jun 2022