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Embassy Suites by Hilton New Orleans

3.5 star property

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Photo gallery for Embassy Suites by Hilton New Orleans

Interior detail
1 bedroom, in-room safe, desk, laptop workspace
Lobby
Exterior
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
315 Julia St, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪6 min walk‬
  • Place, National World War II Museum
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

8.6 out of 10
Excellent
(191 reviews)
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

8.4 out of 10
Very good
(61 reviews)
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

7.6 out of 10
Good
(5 reviews)
  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

8.2 out of 10
Very good
(41 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

7.0 out of 10
Good
(39 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Sonesta ES Suites New Orleans Convention Center
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 2,901 reviews
The price is €88
includes taxes & fees
13 Jan - 14 Jan
Sonesta ES Suites New Orleans Convention Center

About this property

Embassy Suites by Hilton New Orleans

Hotel with free breakfast, 9-minute walk to Canal Street
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with a safe and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton New Orleans. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute walk from Ernest N. Morial Convention Center and 9 minutes on foot from Canal Street
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton New Orleans offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Embassy Suites by Hilton New Orleans. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1061 out of 2032 reviews
Rating 8 - Good. 431 out of 2032 reviews
Rating 6 - Okay. 215 out of 2032 reviews
Rating 4 - Poor. 122 out of 2032 reviews
Rating 2 - Terrible. 203 out of 2032 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, I’ll definitely be back
Stayed 3 nights in Jun 2025

10/10 Excellent

napoleon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Carolyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lafawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the rooms, the buffet and happy hour vouchers. The staff at the front desk were amazing!!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Sheoyki

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 1 night in Oct 2025

8/10 Good

Coen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

LaMonte

Stayed 3 nights in Oct 2025

10/10 Excellent

Juwania

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is in walking distance, shopping, dining, and entertainment it was a great stay.
Stayed 3 nights in Oct 2025

8/10 Good

LaTonja

Liked: Cleanliness, staff & service, room comfort
Had a good stay. Breakfast was good! Room was clean. I had asked for a late checkout when I got there and was told to wait until the morning I was going to check out and ask. I asked and was not able to get one for whatever reason.
Stayed 2 nights in Oct 2025

10/10 Excellent

keva

Stayed 2 nights in Oct 2025

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at the Embassy Suites. The staff is very professional and it was displayed during a fire alarm that caused us all to exit. There was a sense of urgency, clarified instructions and courteous escorting out of the building and re-entrance. 2 THUMBS UP. My only complaint the trolleys were not available and there were those, disabled and elderly, that made numerous trips from the curb to the lobby. I offered assistance but how sad to witness this. The desk staff ,Ashley and Michelle and Valet, Walter, were absolutely the best and did their best but people were still keeping the trolleys away from the lobby area. Awesome trip!!!
PRESERVATION HALL JAZZ CONCERT FRIDAY, October 3rd, 2025
Stayed 2 nights in Oct 2025

8/10 Good

Lori Grogan, Charlottesville

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

6/10 Okay

Rashauna

Liked: Staff & service
We were there for our anniversary. The room was very noisy. There was some type of machine noise the entire stay. There were squeaky pipes when other rooms showered. The last night the hotel was evacuated but we were never told we could go back in by the staff. We just went back to our room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roy, Cleveland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, staff was great. The place is a little dated, but still very nice. The breakfast and bar were both a great treat.
Stayed 2 nights in Oct 2025

10/10 Excellent

DROCK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Keiko

Travelled with family
Liked: Cleanliness
Good except for the shower. It was always either Luke warm or barely warm, never hot enough no matter how long I let it run. I was told they were sending a technician but we didn’t get a visit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot tub. I loved how friendly everyone was. They explained all fees up front. Helped when asked for local things to do or directions.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hilary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Staff was great! If you are one to always book at an Embassy Suite, the happy hour snacks are just cheese and crackers. Really yummy and great options, but don’t plan to get filled up on them as I know some others offer more options. Breakfast was great! Lots of options there with omelet bar etc. If you have kids and they want to swim, the pool is very small. Overall, these were just some comments from my husband and kid. I found it to be great and will definitely stay here again!
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved the hotel and where it was located. The front desk staff, Marvin, Courtney, and Dinah were awesome to work with, gave great information, and showed us how great New Orleans hospitality works. Unfortunately, we had to move to a different room TWICE! Room 208 had dust on the A/C coils, and the unit was about to burn up. The second room 207 the tub wouldn't drain, so, we had to move to room 203. Thank God it was the last stop, or my wife would have lost it. Kudos to Robert Baptiste, Lawrence, and I'm so sorry to forget the other Maintenace man's name. I would suggest having more frequent Planned Maintenance of the rooms, when it comes to A/C and drains. Kudos to the concierge service provided by Keith and Dailya; they were great to talk to and get valuable info. I really can't say enough about Marvin and Courtney, if there was a scale of 1-10, they would get a 12. They both have awesome people skills and an excellent attitude.
Stayed 9 nights in Sep 2025

6/10 Okay

Martha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room ac wasn’t working change rooms 3 times because ac not working
Stayed 5 nights in Sep 2025

10/10 Excellent

Heidi

Business traveller
Liked: Staff & service, amenities
Great room for the price!
Stayed 5 nights in Sep 2025

6/10 Okay

Jalal, Little Rock

Travelled with family and small children
Disliked: Cleanliness
Drain in the shower when taking shower was clogged had to call and get it drained out. There was ants in the room
Stayed 3 nights in Sep 2025

8/10 Good

Jan Michael

Stayed 4 nights in Sep 2025