Embassy Suites by Hilton New Orleans

3.5 star property

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Photo gallery for Embassy Suites by Hilton New Orleans

Interior detail
Free daily buffet breakfast
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
315 Julia St, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, National World War II Museum
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

2 ROOM SUITE-1 KING BED- SOFA SLEEPER

  • Sleeps 4
  • Free wired internet

2 ROOM SUITE-2 QUEEN BEDS

  • Sleeps 4
  • Free wired internet

1 King 1 Bedroom Suite Accessible Roll in Shower

  • Sleeps 2
  • Free wired internet

King Suite

8.6 out of 10
Excellent
(218 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Two Queens Suite

8.4 out of 10
Very good
(74 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Executive Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

2 Bedroom Suite

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed
  • Free wired internet

Presidential Suite, 1 King Bed, Non Smoking

  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

2 Bedroom Suite

  • City view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Suite, 1 King Bed, Balcony

8.2 out of 10
Very good
(45 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

One Double Bed Guestroom

7.2 out of 10
Good
(49 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Similar properties

About this property

Embassy Suites by Hilton New Orleans

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking.
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with a safe and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton New Orleans. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute walk from Ernest N. Morial Convention Center and 9 minutes on foot from Canal Street
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton New Orleans offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Embassy Suites by Hilton New Orleans. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel

Embassy Suites New Orleans

Embassy Suites New Orleans Hotel New Orleans

New Orleans Embassy Suites

Embassy Suites Hilton New Orleans Convention Center

Embassy Suites Hotel Lofts Club Tower

Embassy Suites New Orleans Lofts Club Tower

Embassy Suites Lofts Club Tower

Embassy Suites by Hilton New Orleans Hotel

Embassy Suites by Hilton New Orleans New Orleans

Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1232 out of 2295 reviews
Rating 8 - Good. 481 out of 2295 reviews
Rating 6 - Okay. 237 out of 2295 reviews
Rating 4 - Poor. 129 out of 2295 reviews
Rating 2 - Terrible. 216 out of 2295 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
All ok
Stayed 3 nights in Feb 2026

10/10 Excellent

sherri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, loved the evening reception and breakfast included.
Stayed 4 nights in Dec 2025

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food, bar,staff,valet parking are friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to many attractions
Stayed 1 night in Feb 2026

10/10 Excellent

regina

Travelled with family
Liked: Cleanliness
the room was great. the hotel is definetly dated but stff was friendly
Stayed 4 nights in Feb 2026

10/10 Excellent

James

Stayed 1 night in Feb 2026

2/10 Terrible

Jackie

Days after my stay I was charged additional taxes on the visa I provided for incidentals at check in. These were in addition to the taxes and fees I was charged for and paid in advance through my Expedia booking. When I reached out to Expedia, they confirmed this was not part of the contracted reservation, but only apologized. Neither the hotel or Expedia will take accountability for the additional charge.
Stayed 3 nights in Feb 2026

2/10 Terrible

Anajha

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was completely avoidant and unhelpful due to our room being given away ONE day before our arrival , failed to communicate. Staff kept trying to blame the incident on Expedia which was false due to Expedia keeping in contact with me during the date change of my reservation .
Stayed 2 nights in Nov 2025

8/10 Good

Dejuonique, Detroit

Liked: Cleanliness, amenities, property conditions & facilities
My Stay Was very Nice . Marvin at the Front Desk was VERY HELPFUL.! Dislike was the Late Check in due to Mardi Gras but I was accommodated.!
15th Floor View was Nice
Stayed 2 nights in Feb 2026

4/10 Poor

Simiko

My check in time was 4 we didn’t get to check in until 6:30
Stayed 2 nights in Feb 2026

10/10 Excellent

Brandon

Stayed 2 nights in Feb 2026

2/10 Terrible

Monica

Stayed 1 night in Feb 2026

10/10 Excellent

Carie L

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room, the staff the experience was amazing
Stayed 4 nights in Feb 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
VIEW AND ROOM WAS GREAT. THE PARKING SITUATION WAS A SURPRISE AT FIFTY DOLLARS A NIGHT SO BE AWARE OF THAT, BUT BREAKFAST WAS AWESOME MADE TO ORDER OMELETS.
Stayed 1 night in Feb 2026

6/10 Okay

Collar

Disliked: Amenities
The rooms could use some minor updates with the curtains and decoy. We stayed in a suite and the shower water was cold, each day someone had to come and do their "magic" to make taking a warm shower possible. The water temperature did not stay consistent, once your body adjusted to the "warm" water, a surge of hot water sprouts out and you have to jump back to keep from scalding yourself. Repairing the problem with the water and shower faucet. It was extremely hard to turn the water off. The valet parking is half staffed and having someone there at all times help when you want to leaves. A thirty minute wait is a little much.
Stayed 3 nights in Feb 2026

10/10 Excellent

saul

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, clean and close to many restaurants and mall.
Stayed 5 nights in Feb 2026

10/10 Excellent

Alvin

Stayed 4 nights in Dec 2025

10/10 Excellent

Edner

Stayed 2 nights in Feb 2026

8/10 Good

Jeffery

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic. Staff was awesome. Amenities were top notch. Only reason I'm holding off the fifth star was room wasn't ready at checkin time .
Stayed 2 nights in Feb 2026

10/10 Excellent

Shanajai

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff valet was excellent
Stayed 1 night in Feb 2026

6/10 Okay

Jimetra

Travelled with family
Liked: Staff & service, amenities
Shower had to run for 4,5 minutes to get hot water, the sink was clogged the water took ahe to go down, the ac was not working properly I did call for someone to come check it and they did, nothing much changed , just glad it wasn’t hot outside so we were able to leave the balcony door open all night for air.. I just believe that paying a $1000 for 3 nights was pretty hefty to experience any of that.. I hope they fix the oldies for future guests
Stayed 3 nights in Feb 2026

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very positive and helpful. Room was neat and clean. Breakfast was crowded but good!! It was Mardi Gras so that was understandable.
Stayed 2 nights in Feb 2026

10/10 Excellent

Shiree

Stayed 1 night in Feb 2026

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Feb 2026

8/10 Good

Carlesha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was courteous and helpful. The room was clean and quiet. I enjoyed the made to order omeletes at breakfast.
Stayed 2 nights in Feb 2026