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Extended Stay America Suites New Orleans Metairie

2.5 star property

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Lobby
Lobby
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Property amenity
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
3300 S I 10 Service Rd W, Metairie, LA, 70001
  • Metairie Business District
    ‪1 min walk‬
  • Lakeside Shopping Center
    ‪15 min walk‬
  • Tulane University
    ‪9 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites New Orleans Metairie

Hotel in Metairie with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and a front desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites New Orleans Metairie offers 102 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Suites New Orleans Metairie, you're just a quick walk from Metairie Business District. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 9 minutes by car from Caesars Superdome and 10 minutes from Canal Street
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites New Orleans Metairie also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Metairie hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Reviews

Extended Stay America Suites New Orleans Metairie Reviews

6.2

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 204 out of 947 reviews
Rating 8 - Good. 223 out of 947 reviews
Rating 6 - Okay. 175 out of 947 reviews
Rating 4 - Poor. 137 out of 947 reviews
Rating 2 - Terrible. 208 out of 947 reviews

Reviews

10/10 Excellent

Dewoun

Stayed 5 nights in May 2025

8/10 Good

Ericka

Travelled with family
Disliked: Amenities
My first night was not quite what I expected. The pots and pans and dishes were not available in the room. The room I had smelled like smoke. I didn't get enough towels in my room. The next night, Brandon offered me another room which did not smell like smoke and he offered to pay for my laundry which was a nice gesture . He was a awesome front desk attendant.
Stayed 2 nights in May 2025

2/10 Terrible

FELIX

Stayed 2 nights in Jun 2025

6/10 Okay

Meredith

Stayed 1 night in May 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice, not much to say, I only stayed one night.
Stayed 1 night in May 2025

10/10 Excellent

Jayraj

Liked: Cleanliness, property conditions & facilities
Vehicle safety and surroundings. Need some protection promise to vehicle.
Stayed 1 night in May 2025

10/10 Excellent

Kirby

Liked: Cleanliness, amenities, property conditions & facilities
Great experience!$!$
Stayed 14 nights in May 2025

10/10 Excellent

Kirby

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very professional, and my stay was exceptional. Great experience, thank you!$!$
Stayed 1 night in May 2025

10/10 Excellent

Carlotta

Liked: Cleanliness
Stayed 5 nights in May 2025

8/10 Good

Carlotta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay
Stayed 4 nights in May 2025

8/10 Good

Carlotta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful.
Stayed 3 nights in Apr 2025

8/10 Good

Carlotta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 5 nights in May 2025

6/10 Okay

Franchelle

Liked: Room comfort

Cautious

The stay was good the only thing was the latch on the door was broken thats need to be repaired I was goin to ask for another room but I always travel a lot and book many hotel so when things like this happens I always come prepare for my safety an bring my (extended latch) to make sure the door is secure and their no ice machine even though its says extended stay and they have ice trays they should still have a ice machine in the facility
Stayed 3 nights in May 2025

8/10 Good

James

Liked: Room comfort
1st couple days no hot water and trying to get service was like pulling teeth however after the1st wk it got to be an amazing stay
Stayed 13 nights in May 2025

10/10 Excellent

Kenji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wasn't good
Stayed 2 nights in May 2025

6/10 Okay

Carolyn

Not so good!

It was not exactly as advertised. There really was not a breakfast included. No good, only beverages…coffee and hot chocolate. When we asked about a grab and go bag, we were given a small wrapped chocolate muffin. There was not an ice machine and the ice trays in the refrigerator-freezer leaked. The bathroom looked like it was not clean and the toilet did not flush well.
Stayed 2 nights in May 2025

2/10 Terrible

Alma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Joseph

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures at time of booking seems false. The location did not look like pictures in person. And a sour odor throughout the hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Already booked an alternate hotel. Completely unsafe. The entire hotel smells like pet urine. You can hear everything through halls. Not safe enough to stay night.
Stayed 1 night in Apr 2025

6/10 Okay

Alyssa

Travelled with family, Travelled with partner
Liked: Staff & service
Very dark enterance...not really handicap accessible.
Stayed 1 night in Apr 2025

10/10 Excellent

Jayedon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Stayed 10 nights in Apr 2025

2/10 Terrible

Abbey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Donja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was very rude And unprofessional… I just left I didn’t even stay
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog hair..cold water.. & no washed bedding.

The bed & comforters were FULL of dog hair.. i asked for more bedding & they didnt even have any. I figured out on day two that the bath tub water actually does get hot you jus have to let it run a couple minutes. They said there was breakfast there is absolutely NO breakfast just a muffin & cold coffee. I really hate that we had dog hair on everything & we dont even have pets. Not the worst place but we wont be back.
Stayed 2 nights in Apr 2025