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Hilton Garden Inn New Orleans French Quarter/CBD

3.5 star property

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Photo gallery for Hilton Garden Inn New Orleans French Quarter/CBD

Exterior
Exterior
Lobby
Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
821 Gravier St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower), City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower), City View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Bathroom shower

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub, City View

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

7.8 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn New Orleans French Quarter/CBD

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and valet parking.
Hilton Garden Inn New Orleans French Quarter/CBD offers 155 accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Garden Inn New Orleans French Quarter/CBD's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and fitness classes
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Immaculate Conception Church and 6 minutes on foot from Lafayette Square
  • Cats and dogs welcome for a fee
Hilton Garden Inn New Orleans French Quarter/CBD offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1991 square feet (185 square metres) and includes conference space. The business-friendly Hilton Garden Inn New Orleans French Quarter/CBD also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hilton Garden Inn New Orleans French Quarter/CBD has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,991 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 14.95 for adults and from USD 6.95 for children
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

French Quarter/CBD
Hilton Garden Inn French Quarter/CBD
Hilton Garden Inn French Quarter/CBD Hotel
Hilton Garden Inn French Quarter/CBD Hotel New Orleans
Hilton Garden Inn French Quarter/CBD New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn New Orleans French
Hilton Garden Inn New Orleans French Quarter/CBD
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn Cbd
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn New Orleans French Quarter/CBD New Orleans

Hilton Garden Inn New Orleans French Quarter/CBD Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 430 out of 1005 reviews
Rating 8 - Good. 220 out of 1005 reviews
Rating 6 - Okay. 143 out of 1005 reviews
Rating 4 - Poor. 104 out of 1005 reviews
Rating 2 - Terrible. 108 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Haltron, Zachary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, thank you for being such a company of excellent quality.
Stayed 2 nights in Nov 2025

6/10 Okay

Laura L

Stayed 6 nights in Nov 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Nahum

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

2/10 Terrible

Alec

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room I booked was over the back that faces another building. I seen other suites and they all had city views and lots of windows. I asked to switch and they gave me a room with small twin queens with a city view but being 6’4” you can understand I had to sleep sideways to fit on the bed. No free breakfast, no free parking, pool wasn’t heated, out of three elevators only one worked. There is a weird sex club across the street and every door there was busted and barely closed without throwing your shoulder out to close it. Overall it should be a minus 4 if it was in a third world country.
Stayed 5 nights in Nov 2025

2/10 Terrible

Juan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They overbooked the hotel when I arrived to get my reservation with daughter sleeping in my arms they told that they dont have my room because they overbooked Had to find another hotel in the middle of night.
Stayed 1 night in Nov 2025

8/10 Good

Brianna

Stayed 4 nights in Oct 2025

10/10 Excellent

Scott

Stayed 2 nights in Nov 2025

8/10 Good

Marianne

Stayed 2 nights in Nov 2025

8/10 Good

Ashlea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly, our toilet did have a crack in the base so slight water leaked out on floor, beds are a bit hard but over all great stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The valet parking attendants were very helpful and professional!
Stayed 4 nights in Nov 2025

4/10 Poor

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Oct 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was a great location, and my room was both excellent and well maintained. It's the little, easy to fix things this Hilton needs to focus on. For example, how hard is it to keep water, coffee and tea in the lobby for guests? Second, you had floor space dedicated to a small store in the lobby but it was very poorly maintained and had the look of a 1970s era Soviet grocery store. Finally, a little training for front desk staff would go a long way.
Stayed 3 nights in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Britney

Stayed 2 nights in Oct 2025

10/10 Excellent

Kina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

6/10 Okay

Kimberly, Gray

Travelled with family
Liked: Cleanliness, staff & service
They could of given better parking n elevator instructions
Top of building pool view
The pool on 18th floor
Valet parking ends on 6th floor ,pay to park ends on 10 floor
Stayed 2 nights in Oct 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel looks n
Stayed 4 nights in Oct 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 1 working elevator, which causes delays for everyone. Great location
Stayed 2 nights in Oct 2025

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is walking distance to everything! We walked to restaurants and smoothie king for concert. Front desk and housekeeper were very nice. Only two complaints I have is furniture in rooms and be updated and some people were arguing in the halls at like 2am. Other than that rooms were clean and everything esle was fine.
Stayed 2 nights in Oct 2025

2/10 Terrible

Rasheed

Disliked: Staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Oct 2025

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