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The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property

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Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Terrace/patio
Lobby
Cocktail bar
Lobby
Exterior

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
315 Magazine St, New Orleans, LA, 70130
  • Canal Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪5 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Publishers)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Publishers)

10.0 out of 10
Exceptional
(4 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

8.8 out of 10
Excellent
(6 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Interior Atrium View)

7.6 out of 10
Good
(12 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View, Corner

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, View, Corner

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(69 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Editors, 2 Queen Beds with Sofa bed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite (Editors, 2 Queen Beds with Sofa bed)

10.0 out of 10
Exceptional
(6 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Editors)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Editors)

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Magazine Street View)

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

The Eliza Jane, in The Unbound Collection by Hyatt

Hotel with a bar, steps from Canal Street
A 24-hour fitness centre, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk. Housekeeping is available on request.
The Eliza Jane, in The Unbound Collection by Hyatt offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Eliza Jane, in The Unbound Collection by Hyatt. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Canal Street and 6 minutes on foot from Caesars New Orleans Casino
As a guest of The Eliza Jane, in The Unbound Collection by Hyatt, you'll find a 24-hour fitness centre, a library, and tour/ticket assistance. Event space at this hotel measures 1729 square feet (161 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly The Eliza Jane, in The Unbound Collection by Hyatt also features concierge services, a fireplace in the lobby, and a front desk safe. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
The Press Room – On-site cocktail bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.84 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

The Eliza Jane, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1006 reviews
Rating 8 - Good. 153 out of 1006 reviews
Rating 6 - Okay. 51 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel—beautiful and conveniently located!
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel in old building.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Eliza Jane Hotel! We stayed here for part of our wedding weekend and loved it. It’s convenient to everything, but quiet and feels like you’re away from all the tourists. Very walkable to restaurants and main areas. Would highly recommend.
Stayed 1 night in Feb 2025

8/10 Good

Michael B.

Stayed 4 nights in Apr 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
The decor modern & pleasing. Bar & lobby area convenient & well placed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jelena, Ocean Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with personable and professional staff. Going to New Orleans do not pass uo the opportunity to stay here!
Stayed 4 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, convenience clean with great staff and service
Stayed 1 night in Apr 2025

6/10 Okay

Scott, Houston

Liked: Cleanliness
Disliked: Staff & service
Pros: very clean. Comfortable bed. Historic ambiance, Near the French Quarter, but not in it. Occasional live jazz, pleasant courtyard, nice “library” to hang out in. Internet was good. In room coffee maker had great coffee. Cons: No bellmen. Very little water pressure in the shower and sink, very dim lighting — PC conservation nonsense? Insufficient luggage carts. Really slow valet. $55/night valet larking— this isn’t New York, guys! Deceitful fees, eg $30 “destination fee.” Lots of fees.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anilkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

4/10 Poor

Rachelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room we purchased through the package was not available for the first night we were there. We had four in our party and they gave us a king size bed and said it was an upgrade. The last three nights we were in the room we paid for but the fire department was there doing inspections every morning at 9am. This meant the fire department coming into our room and alarms going off for an extended period of time. We never got housekeeping or changed linens during our 4-day stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Paul, London

Stayed 3 nights in Apr 2025

10/10 Excellent

Dawn, Danbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Eliza Jane is a unique, cool vibe option in a sea of cookie-cutter high-rise hotels. Large room, comfortable beds, friendly staff. Special shout out to Aaron at the front door - his cheerful greeting and sense of humor made our mornings. We're sorry we missed him on our last day - tell him the NY couple says thank you! Note to the hotel: More lighting in the room and bathroom is definitely needed, and hooks to hang things in the bathroom and bedroom would help tremendously. Overall a great stay, and we would book there again.
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Stayed 5 nights in Mar 2025

10/10 Excellent

Xun

Stayed 1 night in Jan 2025

10/10 Excellent

John, Peoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Bartender was the highlight of my trip, best service in New Orleans! Rooms were very nice and it was a great atmosphere.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean
Stayed 1 night in Mar 2025

10/10 Excellent

sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to find a property that was conveniently located, with connecting rooms for our kids, and some New Orleans charm and the Eliza Jane was just perfect! It is beautiful and had a lovely courtyard. I hope to stay again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything at the hotel was great except the staff. Upon arriving, three valets were at their post but too busy talking to each other to come to the car parked in front of them as I got out. Noone helped with the luggage and I had to carry it to the valet's desk to get a parking ticket. I then carried our luggage to the desk in the lobby where I could barely understand what the desk clerk was saying - her english enuciation was quite poor. The bar was too crowded for only two bartenders to provide good service, though they tried. Overall, the issues with the staff prevented us from having an otherwise wonderful and excellent experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Virginia

Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is top notch! Loved everything about it!
Stayed 3 nights in Mar 2025

10/10 Excellent

DANIELLE

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely beautiful. everything was so different & so comfortable. we will be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, amenities
Great location, service, overall vibe. Higher class clientele; no drunk groups making noise late night.
Stayed 3 nights in Mar 2025