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The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property

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Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Terrace/patio
Suite, 1 Bedroom, Corner | Egyptian cotton sheets, premium bedding, in-room safe, desk
Front of property – evening/night
Lobby
Cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
315 Magazine St, New Orleans, LA, 70130
  • Canal Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪5 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Publishers)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Publishers)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Interior Atrium View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View, Corner

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, View, Corner

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Editors, 2 Queen Beds with Sofa bed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite (Editors, 2 Queen Beds with Sofa bed)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Editors)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Editors)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Magazine Street View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

The Eliza Jane, in The Unbound Collection by Hyatt

Hotel with a bar, steps from Canal Street
A 24-hour fitness centre, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk. Housekeeping is available on request.
The Eliza Jane, in The Unbound Collection by Hyatt offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Eliza Jane, in The Unbound Collection by Hyatt. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Canal Street and 6 minutes on foot from Caesars New Orleans Casino
As a guest of The Eliza Jane, in The Unbound Collection by Hyatt, you'll find a 24-hour fitness centre, a library, and tour/ticket assistance. Event space at this hotel measures 1729 square feet (161 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly The Eliza Jane, in The Unbound Collection by Hyatt also features concierge services, a fireplace in the lobby, and a front desk safe. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
The Press Room – On-site cocktail bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.84 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

The Eliza Jane, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1005 reviews
Rating 8 - Good. 151 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms were next to several dumpsters outside, which were dumped every morning about 5am. A/c wasn’t working in 1st room. Toilet water ran 24/7 in the other. Nice boutique hotel but would never accept a room on that side ever again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay. Short walk to the madness of the French Quarter
Stayed 5 nights in Mar 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I truly enjoyed the property. Although my stay was during Mardi Gras the noide was minimal and the location was very central to everything. Will definitely stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a historic building, great location for all the sites of New Orleans. The team at the hotel were amazing as usual and made you feel very welcomed and appreciated. Our room this time was overlooking the alley which was ok but the 3:30 am dumpster being emptied every morning was a challenge.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chiana

Travelled with partner
Liked: Staff & service, property conditions & facilities
Loved the Boutique Vibe. Staff was great even the doorman. Rooms are beautiful and spacious. Great location for tourists.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jayci

Liked: Cleanliness, staff & service, property conditions & facilities
Great establishment!
Stayed 4 nights in Feb 2025

8/10 Good

allie

Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities

DO NOT CHOOSE A CORNER KING SUITE

We loved the location of the hotel, as well as the reception area, bar and lobby. We booked a corner King suite, which had a lovely interior. Here were the problems….. even though the room had massive windows. You could not leave your curtains open because there are buildings both to the right and left of the room. Hence, the room was very dark. Also, room 239, the rear right corner suite on the second floor, is extremely noisy. We had a three night stay and on at least two of the nights were awoken at approximately 4:30 AM by the sound of garbage trucks picking up garbage from large containers on the street below us. The first floor of the hotel is fun and funky but I will not book this hotel to stay in again.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single night in Nola with a couple hiccups

The property is beautiful. Amazing design and stylings. Stopped into New Orleans for 1 night as part of a cross country road trip and glad we chose the Eliza Jane. Friendly staff, great atmosphere at the bar, and the live jazz band were great. Our room was very clean and well kept. Made for a comfortable stay. Only 2 complaints. Due to Mardi Gras we could not park at the hotel which made for an adventure in getting to the property. The location is right on the parade route but was not listed anywhere in the website about possible issues. Second complaint was very low water pressure in our shower. Not the end of the world but was unexpected.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent and in a really convenient spot for exploring the city. The staff were friendly and accommodating and the vibe is good. We would definitely stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. Staff were very pleasant and extremely helpful. Really enjoyed my stay here. Would definitely recommend to anyone 10 out of 10.
Stayed 3 nights in Feb 2025

6/10 Okay

Manuela

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Sonia

Swanky decor/ excellent food at Couvant
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff very personable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
My wife would have loved a makeup mirror or outlets near the large mirror in the entryway.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with spacious rooms.
Stayed 2 nights in Feb 2025

4/10 Poor

Evelyn

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
My only hesitation recommending this hotel is the parking/valet service. Don't trust them with your car. My car ended up with white paint all over the front. They claim it was already like that, which is not true. It's a brand new car that I purchased a couple of months ago. I would know if there's paint on it or any scratch since it's new. They claim it was already on there when I gave my keys to the valet. I didn't happen to take pictures of my car that day or I would have proof against them. it's infuriating as this is a new car.
Stayed 1 night in Jan 2025

10/10 Excellent

Arisara

Stayed 1 night in Feb 2025

8/10 Good

Ajdin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, beautiful hotel. Night staff is very slow.
Stayed 1 night in Feb 2025