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The Mercantile Hotel New Orleans

3.0 star property

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
1 bedroom, premium bedding, in-room safe, individually decorated
Executive Suite, 1 King Bed | City view
Lobby lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(104 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.4 out of 10
Exceptional
(90 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Sonesta ES Suites New Orleans Convention Center
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 2,970 reviews
The price is €91
includes taxes & fees
31 Mar - 1 Apr
Sonesta ES Suites New Orleans Convention Center

About this property

The Mercantile Hotel New Orleans

A bar/lounge, a snack bar/deli and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

The free breakfast at The Mercantile Hotel New Orleans gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a bar and a business centre are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes on foot from Canal Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 942 out of 1519 reviews
Rating 8 - Good. 320 out of 1519 reviews
Rating 6 - Okay. 150 out of 1519 reviews
Rating 4 - Poor. 48 out of 1519 reviews
Rating 2 - Terrible. 59 out of 1519 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great and the rooms were very clean and spacious. We will definitely visit again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, above average breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

nicole

Liked: Cleanliness, property conditions & facilities
Very clean. Excellent Breakfast.
Stayed 1 night in Nov 2025

4/10 Poor

Chari

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The guy at the front desk tried to help...I'll say that. My room was freezing for the whole time that my kids and i were there. There was also the little roach visitor that kept showing up. I was less than impressed.
Stayed 1 night in Nov 2025

10/10 Excellent

Petrece

Liked: Cleanliness, amenities, property conditions & facilities
Nice view and vibe! Great front desk staff especially at check in! I think her name was Rochelle but she was so polite even after my complaint of the tv not working and the valet app not working. She stayed on top of this issues being addressed. The breakfast was good as well.
View from Bedroom
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 3 nights in Nov 2025

8/10 Good

Jameel

Stayed 3 nights in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

10/10 Excellent

Armando

Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Stayed 1 night in Nov 2025

8/10 Good

Hunter

Stayed 1 night in Nov 2025

10/10 Excellent

Ron

Stayed 1 night in Nov 2025

10/10 Excellent

Lebaron

Nice and clean. Meet my needs
Stayed 3 nights in Nov 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay at The Mercantile! The room was like a small suite with a living area that included a sofa (bed), tv, coffee maker, refrigerator, and microwave. It was styled in a retro fashion with albums and a record player. The bed was in a separate room and it was so comfortable that I slept in late the next morning and skipped breakfast. Everything was clean. Last I would like to say that the staff was superb!! I have no complaints.
Stayed 1 night in Nov 2025

10/10 Excellent

Mashone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was exceptional!!! From check-in, to restaurant recommendations, to service-bar, breakfast…everything! The valet attendant, Annie, was professional, personable! Only dislike was the hallway temperature and elevators need updating. Would ABSOLUTELY stay there again!
Stayed 2 nights in Nov 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, room comfort
The room met our needs for 3 people. Good and convenient location. Ice machines didn’t work.
Stayed 2 nights in Nov 2025

8/10 Good

June

Liked: Staff & service, property conditions & facilities
r
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was pleasantly delicious! Good selection with healthy options! Staff was friendly and provided local restaurant options for dinner! I would definitely recommend the hotel!
Stayed 1 night in Nov 2025

8/10 Good

Telisa

Travelled with family
Liked: Property conditions & facilities, room comfort
Need a few more food choices
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

8/10 Good

Valerie

Business traveller
Liked: Amenities, property conditions & facilities
I loved this hotel! It's beautiful and the staff is top notch! What would have made it 5 stars? Cotton swabs and pads in the room, option for daily housekeeping, and hangers. The bath towels smelled funky and like tortilla chips. Did someone forget to add detergent?
Stayed 3 nights in Nov 2025

10/10 Excellent

Starsky

Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Such a cool place! Rehabbed sugar factory/company. Generously sized suites, very comfy. Good hot breakfast.
Stayed 3 nights in Nov 2025

8/10 Good

Taalideem, Baltimore

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was wclxtremely friendly and welcoming! The rooms were clean and comfortable.
My room
The record player ( nice touch).
My bedroom.
View of the city skyline from view.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jacob

Stayed 1 night in Nov 2025

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