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The Mercantile Hotel New Orleans

3.0 star property

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Lobby lounge
Exterior
1 bedroom, premium bedding, in-room safe, individually decorated
Executive Suite, 1 King Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(102 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.6 out of 10
Excellent
(21 reviews)
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.4 out of 10
Exceptional
(79 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(28 reviews)
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
The Riverfront Hotel New Orleans
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,191 reviews
The price is €106
includes taxes & fees
20 Jan - 21 Jan
The Riverfront Hotel New Orleans

About this property

The Mercantile Hotel New Orleans

Hotel with free breakfast, 4-minute walk to Ernest N. Morial Convention Center
A bar/lounge, a snack bar/deli and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

The free breakfast at The Mercantile Hotel New Orleans gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Free WiFi in public areas, a bar and a business centre are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes on foot from Canal Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 885 out of 1424 reviews
Rating 8 - Good. 294 out of 1424 reviews
Rating 6 - Okay. 142 out of 1424 reviews
Rating 4 - Poor. 49 out of 1424 reviews
Rating 2 - Terrible. 54 out of 1424 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

gioacchino

Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No kitchen
Stayed 1 night in Oct 2025

6/10 Okay

Katerina

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had clean rooms and a perfect spot for our family cruise.
Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay. Everything was very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Douglas

Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older boutique hotel. Bit it was lovely. Clean, SPACIOUS. It was walkable to Canal, Bourbon Street, Magazine st and the River walk. The safe was lovely and attentive and they give an adequate continental bkfst with DELISH coffee as well. I would most definitely stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Solid vibes all around. Record players in rooms are a nice touch, however ours didn't work. Very enjoyable stay
Stayed 1 night in Oct 2025

10/10 Excellent

Susan, St Francisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & clean very nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Katie Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. The trolly is a short two block walk.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, safe, yummy free breakfast, water gets really hot
Stayed 1 night in Oct 2025

8/10 Good

LeLynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

Margeaux

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There were plumbing issues, the elevator was not working, carpet smelled, and walls, and elevator look run-down.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercantile is great!

Great room, helpful and engaging staff, nice location!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Karlee

Stayed 1 night in Sep 2025

10/10 Excellent

Gawain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely from check in to ease of departing…
Stayed 1 night in Sep 2025

8/10 Good

Elle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding was cool.
Stayed 1 night in Sep 2025

8/10 Good

g.s.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Just a little bit to cold turn a/c down
Stayed 1 night in Sep 2025