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Plymouth International

4.0 star property
VIP Access

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Photo gallery for Plymouth International

Two single beds with black and white bedding, a nightstand, and a city view.
Experience the warm welcome of our lobby, featuring a high ceiling, comfortable seating, and a reception desk.
Enjoy a refreshing swim in the hotel's rooftop pool and unwind in the hot tub.
Relax in style with a comfortable sofa, a stylish chair, and a large flat-screen TV.
Relax in our spacious bar area, featuring a wooden counter, round tables, and comfortable seating.

Popular amenities

Explore the area

Map
220 Courtenay Street, New Plymouth, Taranaki, 4312
  • Fitzroy Beach
    ‪8 min walk‬
  • Pukekura Park
    ‪12 min walk‬
  • Bowl of Brooklands
    ‪3 min drive‬
  • New Plymouth (NPL)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Plymouth Suite

Plymouth Suite | Desk, laptop workspace, iron/ironing board, free WiFi

Plymouth Suite

7.4 out of 10
Good
(3 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe King

Deluxe King | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Queen

9.0 out of 10
Wonderful
(38 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard King

Standard King | Desk, laptop workspace, iron/ironing board, free WiFi

Standard King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen

Desk, laptop workspace, iron/ironing board, free WiFi

Executive Queen

8.8 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Plymouth International

Eco-certified hotel connected to the convention centre in New Plymouth with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site.
Plymouth International offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and microwaves can be requested.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the helpful staff at Plymouth International. During your stay, you'll be connected to the convention centre and just a quick walk from East End Reserve. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Modern European cuisine while dining at Orangery Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of East End Reserve and Te Henui Walkway
  • Cats and dogs welcome for a fee (restrictions apply)
Plymouth International offers its guests a full-service spa, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the eco-certified Plymouth International. Free self parking is available.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Orangery Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: NZD 27 for adults and NZD 27 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orangery Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: NZD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 27 for adults and from NZD 27 for children
  • Pet fee: NZD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: NZD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Hotel Plymouth International
Quality Plymouth International
Quality Inn New Plymouth
Quality Hotel International
Plymouth International Hotel
Plymouth International Hotel
Plymouth International New Plymouth
Plymouth International Hotel New Plymouth

Plymouth International Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 560 out of 1004 reviews
Rating 8 - Good. 348 out of 1004 reviews
Rating 6 - Okay. 69 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Amenities, property conditions & facilities
It was good
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Liked: Cleanliness
Great staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite and convenient
Stayed 5 nights in Apr 2025

10/10 Excellent

MJ

Liked: Cleanliness, property conditions & facilities, room comfort

Awesome place to stay

Lovely hotel with spa pool and delicious meals.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place comfy easy parking friendly staff

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing facilities, lovely Pool. One constructive criticism is the rooms are dated, and could do with a revamp but still were incredibly comfortable and spacious! Amazing stay would come back
Stayed 1 night in Apr 2025

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities
property getting a bit old & stale. Rooms roomy & comfortable. Service good
Stayed 6 nights in Apr 2025

8/10 Good

Devon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

WAYNE

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at the Plymouth International - the only real let down this time was the windows which did a really poor job of keeping the room quiet on a particularly rainy/windy night. Staff were excellent as always.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, Comfy Bed, Fav Hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Mar 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with this hotel. Very clean. The rooms have everything you need and the breakfast was very good.
Stayed 1 night in Apr 2025

2/10 Terrible

katrina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
POO IN THE SPA!!! Not very good on this trip. Drunk customers fighting at night. Broken glass pool side which we picked up and took to reception. Faeces in the spa pool which we scooped out believing it was a leaf! Very traumatic. We reported this to reception. The spa was not cleaned out and we were not thanked for bringing this to staff attention. We enjoyed our past stay here and the location is great, but I don’t appreciate swimming with faeces
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my needs

Wonderful staff, alway make my stay enjoyable. By far and away the best value for money of any hotel I stay in anywhere.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
The property is starting to show its age in places, but is excellent value. Can be a bit noisy in the hallways with doors banging and guests coming and going. The bed was a bit firm for my taste, but great selection of pillows and quality bedding. Opening windows helped let the breeze in, which offset the slight mustiness. Newish heat pumps and updated lighting. Lovely staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. Checkin was seamless and the room was clean and well equipped.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central New Plymouth Hotel, easy parking access, comfortable spacious room with nice outlook.
Stayed 2 nights in Mar 2025

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our supposed 'upgrade' put us directly above a high traffic street with loud noise all night and essentially zero sleep. Thanks a.lot
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thing i liked the most was been able to have my dog stay there with my .. Harry was a hit with the staff :)
Stayed 1 night in Mar 2025