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The Devon Hotel A Heritage Hotel

4.0 star property

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Relax and socialize in our serene outdoor seating area surrounded by lush greenery and a beautiful view.
Enter the Devon Hotel, surrounded by lush greenery and tropical plants.
Enjoy a sophisticated outdoor dining experience with elegant table settings and lush surroundings.
Relax in a bright and inviting space with a central island, seating areas, and recessed ceiling lights.
Relax by the pool surrounded by a picturesque pergola and a majestic lion statue.

Popular amenities

  • Parking available

Explore the area

Map
390 Devon Street East, New Plymouth, 4312
  • Fitzroy Beach
    ‪5 min walk‬
  • Pukekura Park
    ‪15 min walk‬
  • Bowl of Brooklands
    ‪3 min drive‬
  • New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Twin Studio with 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite

8.0 out of 10
Very good
(1 review)
  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Family Studio, Multiple Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Trundle Bed

View all photos for Deluxe King Studio

Deluxe King Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe King Studio

9.8 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

King Studio

9.4 out of 10
Exceptional
(23 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

Queen Studio

9.2 out of 10
Wonderful
(66 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is €64
for 1 room
includes taxes & fees
7 Aug - 8 Aug
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About this property

The Devon Hotel A Heritage Hotel

Eco-certified hotel with full-service spa and 24-hour front desk
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the pool at The Devon Hotel A Heritage Hotel. During your stay, you're just a quick walk from East End Reserve. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 7 minutes by foot from Fitzroy Beach and a 1-minute drive from Centre City Shopping Centre
The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified The Devon Hotel A Heritage Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (NZD 30 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • Self-parking fee: NZD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1006 reviews
Rating 8 - Good. 245 out of 1006 reviews
Rating 6 - Okay. 47 out of 1006 reviews
Rating 4 - Poor. 12 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and cheerful and the room was clean and comfortable. We loved the great food on the buffet. The overall feeling was that this is a well run property that cares about the guest's comfort. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as expected. Great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good grateful for the service provided thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Francis

Stayed 1 night in Apr 2025

10/10 Excellent

TERENCE

Stayed 3 nights in Apr 2025

10/10 Excellent

Tracey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean- comfortable bed Great staff Awesome price for a room
Stayed 1 night in Apr 2025

10/10 Excellent

sissi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The EV charging port makes my life easier. The kids love the pool and spa. The hotel also has bikes for guests to use for free. close to everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Easy access to everything. Helpful staff. Loved the pool and spa pool facilities. Have been here three times and would happily return.
Stayed 2 nights in Apr 2025

8/10 Good

Eugane

Liked: Staff & service, amenities, property conditions & facilities
I was disappointed to find that the gym was NOT on onsite. I only became aware of this once contacting reception the following day. This should be reviewed for any further bookings. I feel the current representation is misleading. Regards Eugane Aubrey
Stayed 2 nights in Mar 2025

8/10 Good

Petrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Devon is great location to access town and surrounds. Fantastic and helpful staff particularly in the restaurant both at dinner and breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Julieanne

Business traveller
Liked: Cleanliness, property conditions & facilities
This hotel served my need and was close to everything for me
Stayed 3 nights in Apr 2025

8/10 Good

Meegan Te Moana

Travelled with family, Business traveller
Liked: Staff & service
Good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Qian li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay
Stayed 1 night in Apr 2025

8/10 Good

Aimee

Stayed 2 nights in Apr 2025

10/10 Excellent

Sheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family occasion while staying at The Devon Hotel, with dinner in an adjoining room to the restaurant. The Saturday night dinner at Marbles buffet was very popular, with a broad variety of excellent food which was constantly replenished. All staff throughout the facility were extremely friendly and accommodating, even though they were very busy and we had numerous requests. Everyone enjoyed their stay and look forward to returning. Thank you to all staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we found the place very nice and cheerful.the buffet restaurant was outstanding.the staff were very friendly and helpful'we will stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay thank you so much
Stayed 5 nights in Apr 2025

10/10 Excellent

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

Cee

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel, I travel a lot for business and this was definitely a place I will come to again when I’m back in NP.
Stayed 4 nights in Mar 2025