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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

Buffet
Suite | Iron/ironing board, free WiFi, bed sheets
Property grounds
Lounge
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
390 Devon Street East, New Plymouth, 4312
  • Place, East End Reserve
    ‪3 min walk‬
  • Place, Fitzroy Beach
    ‪7 min walk‬
  • Place, Pukekura Park
    ‪16 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Studio

King Studio | Iron/ironing board, free WiFi, bed sheets

King Studio

9.0 out of 10
Wonderful
(38 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Studio

Queen Studio | Iron/ironing board, free WiFi, bed sheets

Queen Studio

9.2 out of 10
Wonderful
(108 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.6 out of 10
Exceptional
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Studio with 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe King Studio

Deluxe King Studio | Iron/ironing board, free WiFi, bed sheets

Deluxe King Studio

9.6 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About this property

The Devon Hotel A Heritage Hotel

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a hot tub are on-site.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This New Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the pool at The Devon Hotel A Heritage Hotel. During your stay, you're just a quick walk from East End Reserve. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 7 minutes by foot from Fitzroy Beach and a 1-minute drive from Centre City Shopping Centre
The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at The Devon Hotel A Heritage Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
Marbles Buffet Restaurant – This buffet restaurant only serves dinner.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (NZD 30 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 35 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marbles Buffet Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 20 for children
  • Self-parking fee: NZD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 1017 reviews
Rating 8 - Good. 238 out of 1017 reviews
Rating 6 - Okay. 47 out of 1017 reviews
Rating 4 - Poor. 9 out of 1017 reviews
Rating 2 - Terrible. 10 out of 1017 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great value.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
The stay was wonderful. The best place to stay in New Plymouth.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a good experience, the pool and spa pool were great after a long day out.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Karlene

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing, very clean and staff were amazing.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were good, breakfast was very good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chet

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Clean room, excellent staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Friendly staff, good food menu options and excellent stocked bar.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
The staff were welcoming, the room was well appointed, the facilities at the hotel were great, and the location was convenient
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness
Thought the continental breakfast was expensive at $29 but other than that excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and excellent breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice courtyards and pool. Good location. Quiet
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Tania

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff were friendly and welcoming.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Everything - staff/ room/ restaurant all stood out
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
clean room, staff were really pleasant as were the housekeeping staff. Bed was very comfortable.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities
Clean modern hotel with very friendly and helpful staff. Excellent hotel facilities including free use of bicycles, washing machine and dryer to name a few.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lin

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice restaurant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Great location, spotlessly clean room, good price, very convenient
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Good clean room, friendly staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Great value, a smart up-market establishment, well located, all amenities top class, friendly staff, couldn't be better for us.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ching Pong

Liked: Cleanliness, staff & service, amenities
The room is very large and clean. The bed is also very comfortable.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. The room was clean and well appointed. The buffet restaurant was good value for money and the food was very nice, plenty of choice and good quality.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shu Sin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, close to town centre
Stayed 1 night in Jan 2026