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Platinum Hotel

4.0 star property

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Photo gallery for Platinum Hotel

Exterior
Lounge
Lobby sitting area
Property grounds
Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View in a map
No.77, Anxing Rd., Xindian Dist., New Taipei City, 231
  • Place, National Taiwan University
    ‪5 min drive‬
  • Place, Taipei 101
    ‪9 min drive‬
  • Place, Lungshan Temple
    ‪10 min drive‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Twin Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Family Twin Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Delicate Room(City view)

Premium bedding, minibar, in-room safe, desk

Delicate Room(City view)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Platinum Suite

Premium bedding, minibar, in-room safe, desk

Platinum Suite

  • Sleeps 2

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Bathroom | Shower, hydromassage showerhead, free toiletries, hair dryer

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive Room

Living area | 42-inch LED TV with satellite channels, TV

Executive Room

  • Sleeps 2

View all photos for Premium Junior Room

Premium bedding, minibar, in-room safe, desk

Premium Junior Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 2

View all photos for Lohas Premium Room With Balcony

Premium bedding, minibar, in-room safe, desk

Lohas Premium Room With Balcony

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2

View all photos for Deluxe Mountain View Room

Premium bedding, minibar, in-room safe, desk

Deluxe Mountain View Room

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 2

View all photos for High Floor Deluxe Mountain View Room

Premium bedding, minibar, in-room safe, desk

High Floor Deluxe Mountain View Room

  • Sleeps 2

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About this property

Platinum Hotel

Riverfront hotel with health club and 24-hour front desk
A restaurant, a health club and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Platinum Hotel offers 225 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

This New Taipei City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Platinum Hotel, you'll be close to Xingnan Night Market. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Taiwanese breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute drive from Xingnan Night Market and a few minutes from National Human Rights Museum
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi and wired Internet. A health club, a vending machine, and an arcade/games room are also featured at the business-friendly Platinum Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star New Taipei City hotel.

For a fee, guests can enjoy a Taiwanese breakfast daily from 6:30 AM to 10:00 AM.
Platinum Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily Taiwanese breakfast available 6:30 AM to 10:00 AM for a fee: TWD 528 for adults and TWD 352 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Health club

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property offers daily metro station shuttle service from MRT Xindian and MRT Nanshijiao station.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for TWD 1300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Taiwanese breakfast: from approximately TWD 528 for adults and from TWD 352 for children
  • Rollaway bed fee: TWD 1300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Platinum Hotel New Taipei City
Platinum New Taipei City
Platinum Hotel Hotel
Platinum Hotel New Taipei City
Platinum Hotel Hotel New Taipei City

Platinum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 219 reviews
Rating 8 - Good. 78 out of 219 reviews
Rating 6 - Okay. 17 out of 219 reviews
Rating 4 - Poor. 4 out of 219 reviews
Rating 2 - Terrible. 3 out of 219 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kuan Ming

Stayed 1 night in Feb 2025

6/10 Okay

Keng L

Stayed 3 nights in Jul 2024

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern. Surrounding does not have much choice on restaurant etc.
Stayed 5 nights in Oct 2023

10/10 Excellent

PATRICK, SAN FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very polite and help me a lot. Therefore recommend for said hotel.
Stayed 4 nights in Feb 2023

10/10 Excellent

YUMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great Clean and spacious Will stay again
Stayed 1 night in Oct 2020

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3.5 Star Stay

It's one of the best options in the area but clearly a 3.5 start hotel
Stayed 2 nights in Jan 2020

10/10 Excellent

Jaime Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall is good, except staffs are somewhat unfriendly.
Stayed 2 nights in Jul 2019

10/10 Excellent

Wonil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Tess

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, quiet, staff was helpful. It’s a bit far from the rest of Taipei, but I kind of enjoyed that.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Hotel is relatively new but a bit far from the town centre. Otherwise it was a good stay and the breakfast spread was more than sufficient.
Stayed 2 nights in Dec 2018

8/10 Good

Chung Yen Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A jewel in a sluggish area

The hotel itself is very good, however, the area is not so good, but it suits me as it is near the conference location where I am joining.
Stayed 6 nights in Sep 2018

10/10 Excellent

Verline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Raj, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for leisure and business

This hotel was fantastic and I never imagined this would so good. pity I was there for only one day and certainly will come back again. it is not too far either to go to the town, but for me it was perfect to go about my work. I would say that it is an excellent hotel for business travelers too.

10/10 Excellent

2018 Comeback, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

I really enjoyed my stay; it was one of the best ever; I loved the peace and quite outside of the city; all the eateries nearby; metro not too far; everything I needed was within walking distance

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked premium room for 2 nights to get away from Taipei. The room itself is massive and bathroom is the size of another room. The room has little mountains view and extremely quiet and spacious. We like the working space as well. The hotel is very new so the room condition is polish. The only issue is wifi seems to be extremely slow and breakfast was just ok. For this price and if what you need is a big room to have some quiet time, I think it is worth it. 10 minutes ride by taxi to Xindian town and 10 minutes walk you can find some local food nearby.

10/10 Excellent

Sam Sam, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Free taxi to MRT service very great! BREAKFAST is also very great!

10/10 Excellent

Sam, Hong KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They provide free taxi to MRT. Very very helpful!

8/10 Good

Mei Lin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
房間寬敞.浴室有漂亮的澡盆.自助早餐不錯.服務很好. 美中不足的是網速超級慢.無法上網
Stayed 2 nights in Jun 2025

6/10 Okay

CHING FU

Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員很熱心的幫忙解決問題。
Stayed 3 nights in Apr 2025

6/10 Okay

WEI LIN

Business traveller
Liked: Cleanliness, staff & service
因為出差第一次下塌新店的飯店，飯店環境比想像中更好，接待的人員也很親切，房間設計簡單燈光非常昏暗，房務人員早上7點就開始打掃房間，隔音很差及她們講話非常大聲，一直大聲的嬉笑甚至尖叫，因為太疲憊半夢半醒之間以為在做惡夢，住過各種等級的飯店，這種情況也是第一次遇見，都7點開始打掃了11點退房走出去，整個走廊還是滿滿的打掃車及每間都還在打掃的狀態，這種專業度實在是讓人無言，跟櫃檯反應之後她們當下立即致歉，在我要搭車離開的時候也送上了禮物，但我並非需要補償或是讓飯店為難，只希望這部分可以做一些調整，因為我蠻喜歡這間飯店，下次可能還會再訪。
Stayed 1 night in Mar 2025

10/10 Excellent

YAN

Stayed 1 night in Feb 2025

10/10 Excellent

MINGCHENG

Stayed 2 nights in Jan 2025