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DoubleTree by Hilton Long Island City, NY

4.0 star property

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Photo gallery for DoubleTree by Hilton Long Island City, NY

Experience the sleek lobby with a self-service coffee station, modern geometric tile design, and comfortable seating.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Relax in the hotel's inviting seating area, featuring a fireplace and comfortable armchairs.
Stylish high-rise building with a unique architectural design.
Relax in our outdoor seating area, featuring modern tables and chairs, with a view of the street.

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
38-15 9th St, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

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About this property

DoubleTree by Hilton Long Island City, NY

Hotel in Long Island City with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this smoke-free hotel has a coffee shop/cafe and valet parking. WiFi in public areas is free. Additionally, a microwave in a common area, a fridge in a common area and concierge services are on-site. Change of towels is available on request
DoubleTree by Hilton Long Island City, NY offers 247 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at DoubleTree by Hilton Long Island City, NY, you'll be close to 5th Avenue. Features include free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from 5th Avenue and 7 minutes from Central Park
There's a coffee shop/cafe on site. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Long Island City, NY. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Long Island City, NY was completed in August 2024.

This 4-star Long Island City hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to noon.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 16 floors
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aiden Long Island City
Aiden BY Best Western Long Island City
DoubleTree by Hilton Long Island City, NY Hotel
Aiden by Best Western Long Island City New York
DoubleTree by Hilton Long Island City, NY Long Island City
DoubleTree by Hilton Long Island City, NY Hotel Long Island City

DoubleTree by Hilton Long Island City, NY Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 252 out of 585 reviews
Rating 8 - Good. 151 out of 585 reviews
Rating 6 - Okay. 92 out of 585 reviews
Rating 4 - Poor. 43 out of 585 reviews
Rating 2 - Terrible. 47 out of 585 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Trendies

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Princeton

Stayed 1 night in Apr 2025

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

RAHUL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property staff is supportive. Special thanks to Ms Sakshi who helped in smooth stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Haydee, Richmond

Stayed 2 nights in Apr 2025

4/10 Poor

Sharnice

Stayed 1 night in Apr 2025

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff. Clean
Stayed 1 night in Apr 2025

8/10 Good

Naneke

Stayed 1 night in Apr 2025

6/10 Okay

Itzamary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that was given to us. The A.C. was not working.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel. No sign on the outside so didn’t know it was the Aiden. Nice room. Smaller than publicised. Room wasn’t properly cleaned
Stayed 7 nights in Apr 2025

8/10 Good

Loutfi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great,but should the Management Review the breakfast provided to customers
Stayed 3 nights in Feb 2025

4/10 Poor

Craig

Stayed 1 night in Apr 2025

2/10 Terrible

Sokol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty place. Unsafe. Dirty and unclean
Stayed 1 night in Apr 2025

10/10 Excellent

Nawal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit and clean
Stayed 1 night in Apr 2025

10/10 Excellent

AVO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

Mahdi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is being renovated and still not ready
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs were very professional and friendly and always ready to help with a smile. The location is awesome and it is close to the subway and easy to get to time square and manhattan. The neighborhood felt safe as i always got back late and it was safe. I spent a week with my family and we had a wonderful time. The room is clean Infact if i could give the hotel 100 stars i would. Please keep up the good job and i will definitely stay again and will highly recommend
Stayed 7 nights in Apr 2025

8/10 Good

Maureen

Stayed 1 night in Apr 2025

10/10 Excellent

Neville

Stayed 1 night in Apr 2025

10/10 Excellent

Malik

Travelled with family and small children
Liked: Cleanliness, amenities
Great stay for me & my family
Stayed 1 night in Mar 2025

8/10 Good

Thinley

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities

left unsatisfied

We’re to start the hotel rooms are clean and tidy with a modern look the only item missing was a small fridge to keep milk or beer wine etc the nearest subway is a 10 minutes walk to head onto the city which takes around 10mins we inquired about a late check out as to which cost $115 for approximately 4hrs until 3pm however come check out day we were inconvenienced by two fire alarms and a hotel worker wanting to change or check the room phones so basically paid $115 11am to 3pm to be awoken and kept awake i did mention this at check out there was no information provided about this upon payment for the late check out I was told it was a test and a warning was announced you don’t hear anything with ear plugs in but rest assured you hear the alarm which was sounded twice 2nd time for a prolonged time I left my details with the desk as there was no manager and of course we’re cash is involved there’s no contact left disappointed with a fatigued family !
View from hotel window
Stayed 7 nights in Apr 2025

8/10 Good

Ariela, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2025

8/10 Good

Ryan

Stayed 5 nights in Apr 2025