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Best Western Premier Herald Square

3.0 star property

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Photo gallery for Best Western Premier Herald Square

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Lobby
Property amenity
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
50 W 36th St, New York, NY, 10018
  • Empire State Building
    ‪5 min walk‬
  • Times Square
    ‪8 min walk‬
  • Grand Central Terminal
    ‪11 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Premier Herald Square

Hotel with a bar, steps from Herald Square
A fitness centre, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Best Western Premier Herald Square offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they enjoy Best Western Premier Herald Square's walkable location. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Herald Square and 3 minutes on foot from 5th Avenue
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi and wired Internet. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Premier Herald Square.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Arabic, English, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Herald
Best Western Herald Square
Best Western Premier Herald
Best Western Premier Herald Square
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square Hotel New York
Best Western Premier Herald Square New York
Herald Square Best Western
Premier Herald Square
Premier Herald Square New York
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square New York
Best Western Premier Herald Square Hotel New York

Best Western Premier Herald Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ANDREW

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

feb 2025

I was in town for a class so I was very happy that the room was quiet each night and I was able to get a full nights sleep each night, mon-fri. there are many options for dinner and drinks all from just outside the door to a few blocks. the room and the lobby were all very clean. the staff is very friendly and check in was a breeze.
Stayed 6 nights in Feb 2025

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view from the exec room! Great room for a great price! Nice modern look.
Stayed 1 night in Mar 2025

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place in midtown with lots os shopping sites and near a metro station
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They exceeded our expectation. The property is very clean and the staff were very nice and accomodating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chelsea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 5 nights in Feb 2025

10/10 Excellent

Adam

Stayed 1 night in Feb 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable in a good location

We stayed here for an event at MSG. It’s easy walking distance there, and close to the Herald Square subway stop for getting elsewhere. The front desk staff was very friendly and helpful getting us checked in a bit early, and the room was very clean. The bedroom space was snug but bathroom was spacious with walk-in shower. We were on the 6th floor facing the street and also right across from the elevator but heard very little noise from either.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul, new york

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Graham

Travelled with family
Liked: Staff & service, amenities
I went for price as I was travelling on a budget with my daughter and needed 2 beds. Although the room was only a base to stay in it wasn’t anywhere near as big as the pictures suggested and had a few issues like the shower screen not closing properly and one of the bed not sitting on its frame fully. I did make a mistake on my booking regarding dates and the staff were very helpful sorting out an extra night for us and this is how the hotel makes up for any problems it does have and that is the very friendly and helpful staff. Location good for tourist hot spots and a 3 minute walk to the subway and is a standard sort of city centre hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was so friendly and helpful, and did their best to fulfill our request for a quiet room on a higher floor. Room was small but comfortable, clean, and quiet. Right in the heart of Koreatown, so many interesting and inexpensive eating options, and feels safe. Very pleased with our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Ahmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

8/10 Good

Annika

Stayed 1 night in Feb 2025

10/10 Excellent

Shelby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again

The staff was friendly and the hotel was in a great location for everything we wanted to do on our short trip. We stored bags both on check-in and check-out day. We were charged a small cash-only fee the second time which was weird but it was okay.
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were exceptional. Rooms were spacious and impeccably clean, with convenient proximity to the subway and Time Square.
Stayed 3 nights in Feb 2025

8/10 Good

Sathish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lou Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great job, Best Western

We enjoyed our location. Lots of food options. Easy walk to Times Square, Madison Square Garden and subways go everywhere else. You can get a city view, but it is not the Empire State Building. They will keep your bags for $1 a bag on your last day.
Stayed 3 nights in Feb 2025

10/10 Excellent

VIKTORIYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at that hotel are top notch! I was so impressed with their willingness to accommodate every request of mine - view, bottle opener, extra coffee. Phenomenal customer service! The daytime male reception associate and all three guy working the night shift deserve to be recognized by management for going above and beyond in assuring my stay was safe and pleasant!
Stayed 1 night in Feb 2025

10/10 Excellent

Urso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Shoislom

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

2/10 Terrible

Alexa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll Never Stay at a Best Western AGAIN!!

The room smelled like someone peed on the carpet… 2 days later we found a cockroach roaming in the room. Service was also very rude throughout our stay. The girl who checked us in was aggressive & did not answer questions we had. Front desk was always on FaceTime even when taking care of guests. Not attentive or nice. Also no vending machines, ice machines or mini fridges in room. Very gross. Very disappointed. Will never stay at a best western again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good value.
Stayed 2 nights in Feb 2025