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CIVILIAN Hotel

4.0 star property

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Photo gallery for CIVILIAN Hotel

Rooftop terrace
Property entrance
Terrace/patio
Front of property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
305 W 48th St, New York, NY, 10036
  • Place, Broadway
    ‪3 min walk‬
  • Place, Times Square
    ‪3 min walk‬
  • Place, Rockefeller Center
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Single Beds (Cozy)

Room, 2 Single Beds (Cozy) | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Room, 2 Single Beds (Cozy)

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed (Cozy)

Room, 1 Queen Bed (Cozy) | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Room, 1 Queen Bed (Cozy)

9.0 out of 10
Wonderful
(349 reviews)
  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds (Spacious)

Room, 2 Double Beds (Spacious) | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Room, 2 Double Beds (Spacious)

9.2 out of 10
Wonderful
(15 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Spacious, ADA)

Room, 1 King Bed (Spacious, ADA) | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Room, 1 King Bed (Spacious, ADA)

9.4 out of 10
Exceptional
(20 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Spacious)

Room, 1 Queen Bed (Spacious) | Hypo-allergenic bedding, in-room safe, free cots/infant beds, free WiFi

Room, 1 Queen Bed (Spacious)

9.2 out of 10
Wonderful
(27 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

CIVILIAN Hotel

This smoke-free hotel features a restaurant, a nightclub and 2 bars/lounges. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and dry cleaning. Housekeeping is available on request.
CIVILIAN Hotel offers 194 accommodations with laptop-compatible safes and designer toiletries. 43-inch Smart televisions come with premium cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

CIVILIAN Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the restaurant and the location
  • Just a 3-minute walk from Times Square and 5 minutes on foot from Rockefeller Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A nightclub, tour/ticket assistance, and coffee/tea in common area are also featured at CIVILIAN Hotel.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Rosevale Kitchen – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Rosevale Cocktail Bar – On-site cocktail bar. Happy hour is offered. Reservations are required. Open daily.
Starchild Rooftop – This rooftop bar only serves dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 50 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 20 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rosevale Cocktail Bar
  • Rosevale Kitchen
  • Starchild Rooftop

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Nightclub

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CIVILIAN HOTEL mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 20 for adults and from USD 20 for children
  • Nearby parking fee: USD 50 per day (500 ft away)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CIVILIAN HOTEL mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Civilian NYC
CIVILIAN Hotel Hotel
CIVILIAN Hotel New York
CIVILIAN Hotel Hotel New York

CIVILIAN Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1368 out of 1844 reviews
Rating 8 - Good. 329 out of 1844 reviews
Rating 6 - Okay. 98 out of 1844 reviews
Rating 4 - Poor. 23 out of 1844 reviews
Rating 2 - Terrible. 26 out of 1844 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, The really friendly staff, and nice room and bathroom. Didn't like the dog barking next door.
Stayed 1 night in Nov 2025

10/10 Excellent

Dillianmarie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, centric and accesible.
Stayed 4 nights in Nov 2025

8/10 Good

PAMELA

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great as well as the location only issue room was pretty small l had a queen on the 19th view was amazing
Stayed 4 nights in Nov 2025

10/10 Excellent

MARIA DEISY

Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great desk staff and great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Frank

Stayed 1 night in Nov 2025

6/10 Okay

Zhang

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean. Great helpful staff. Superb location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ira, Missoula

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a hidden gem. Although the hotel is not spacious, the the architecture and design of both the common spaces and rooms are aesthetically pleasing. There is a strong service orientation and genuine camaraderie among the staff that was evident. They looked for ways to make our time there, pleasurable, easing our way whenever they could.
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy, Ormond Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Time Square and quality restaurants. Easy walking distance to Rockefeller Center. Hotel rooms are small but extremely clean. Perfect and we will be back.
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
The elevators are awful and the staff in the breakfast area could use some massive attitude adjustments but otherwise it is a decent place to stay if you need somewhere to crash. This is not a hang out hotel, it is to sleep.
Stayed 3 nights in Nov 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What a fabulous boutique hotel! Rooms were beautiful and the staff was the best! I will certainly stay there on my next trip to NYC!
Stayed 4 nights in Nov 2025

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, amenities
Great location, Great staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Courtney

Stayed 2 nights in Nov 2025

10/10 Excellent

Sheela

Business traveller
Small but clean room; stayed in a cozy queen. Stellar views. Front desk staff were extremely courteous and top notch. Good neighborhood, close to everything. Would definitely stay again!
Stayed 5 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Place was super clean. We got the cozy queen but it came
Stayed 2 nights in Nov 2025

2/10 Terrible

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs in our room that bit us multiple times overnight. The automatic blinds would just go up at 8am every day and when we asked reception to turn this off, they sent an engineer up who ended up changing the setting so the blinds went up at 5am instead. The staff didn’t care when we explained the problem. Avoid this hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of a kind! We are coming back In 3 months. Absolutely adore the space and vibe
Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Great location, clean room, efficient staff. Overall a great stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Dwayne

Stayed 1 night in Nov 2025

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, amenities
Hotel is always great. This is a favorite of mine in NY.
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Henry

Stayed 5 nights in Nov 2025

10/10 Excellent

Cale, Arvada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best views I’ve ever had at a hotel
Stayed 2 nights in Nov 2025