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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Hypo-allergenic bedding, in-room safe, blackout curtains
Bar (on property)
Penthouse, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
128 West 29th Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout curtains

King - Empire State Building View No Smk

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout curtains

2 Double Beds Empire State Building View

8.4 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard King - Non Smoking

8.6 out of 10
Excellent
(137 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(93 reviews)
  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
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4.4 out of 5, Excellent, 4,356 reviews
The price is €189
includes taxes & fees
7 Sept - 8 Sept
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About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Hotel with a restaurant, a quick walk to 5th Avenue
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, concierge services and dry cleaning.
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the sightseeing around DoubleTree by Hilton Hotel New York City - Chelsea. During your stay, you're just a quick walk from 5th Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 874 out of 1997 reviews
Rating 8 - Good. 537 out of 1997 reviews
Rating 6 - Okay. 348 out of 1997 reviews
Rating 4 - Poor. 130 out of 1997 reviews
Rating 2 - Terrible. 108 out of 1997 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quick walk to Penn Station. Hotel is in ok condition. Small rooms but pretty standard for NYC. Perfect for what it needed to be and discovering the city.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanya

Great location, friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Thu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Chelsea and convenient to Penn Station and entertainment options. The outdoor patio is nice for hanging out to enjoy the weather. Clean, great service and staff. I would stay here again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Kayla

Stayed 1 night in May 2025

2/10 Terrible

Ryan, Pleasant Valley

Stayed 1 night in Jun 2025

6/10 Okay

Vivid

Liked: Cleanliness, staff & service, property conditions & facilities
Well located
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

The Up and Down

Hotel has 2 elevator and 1 was not working for a portion of our stay, making it challenging with a room on the 20th floor.
Stayed 3 nights in Jun 2025

8/10 Good

MARJORIE, kissimmee

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Wish the rooms were bigger but other than that the elevators take a little long too Good place to stay if you plan to explore all day and just come back to sleep
Stayed 2 nights in May 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was excellent, staff were friendly and helpful. Room was comfortable and clean. I was nervous about the elevator situation due to other reviews - we had no problems
Stayed 4 nights in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in May 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Every person working at the doubletree was stellar, but we thoroughly enjoyed Patrick! He really went above and beyond He went above and beyond and was just so personable. The hotel was very clean and quiet. Also, it was in a great location and close to all the subways. I would definitely stay there again.
Stayed 3 nights in May 2025

6/10 Okay

Leidys, Miami Gardens

Travelled with family
Liked: Staff & service
The property was not what I expected
Stayed 4 nights in May 2025

10/10 Excellent

Eleni

Stayed 3 nights in May 2025

6/10 Okay

Duy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I travelled solo so this is a perfect place for me. However I had a fever so I didn't want to interact with anyone, i tried to contact the front desk for certain services but the phone was broken so I had to use the stairs for most of the trip. Overall 6/10
Stayed 5 nights in May 2025

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was amazing, front desk staff was very friendly and helpful, room was clean and property overall was excellent. Thank you!
Stayed 3 nights in May 2025

6/10 Okay

Aaron

Stayed 3 nights in May 2025

6/10 Okay

Punit

Travelled with family
Liked: Cleanliness, staff & service

Great location, good people, very expensive

The rooms are very small. for the price charged, it is not worth. People are good and helpful at Reception, Restaurant (Philly was helpful). Good breakfast choices. Better to book without breakfast and pay onsite. location is great for walking around. mattress is extra soft and creates backache. I would prefer a bit firm mattress.
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

So Hyun

Business traveller
Disliked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Tamara Sue

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Madhur

Travelled with group
Disliked: Cleanliness
Awesome location, but our room was quite dirty. Heater was spewing out dirt... There was also some other person's hair in our bed...
Stayed 2 nights in Jan 2025

10/10 Excellent

Vivien

Stayed 2 nights in Apr 2025

6/10 Okay

Shayna

Travelled with family
Disliked: Amenities, property conditions & facilities
I hate leaving negative reviews, but in this case it is warranted. We booked a King suite for 4 people, but upon arriving found that there was only bedding and towels for 2. No big deal, we asked them to provide the bedding for the pullout sofa and additional towels. The request was made at the desk; no towels. The hotel sent me a text message asking how the stay was going and did we need anything. I responded yes -- please send additional bath towels to our room. No response and no towels. We called the front desk and said, we have an event to go to and all 4 people in the room need to shower but we have no towels, please provide 2 more bath towels right way. No towels were sent. We finally had to leave for then event with no showers. Similarly there was a loose piece of wood between our door and the hallway and we reported it figuring they would fix it immediately as it was a trip hazard. We mentioned it several times during our stay and it was never repaired. The staff were friendly, but didn't seem to actually do anything. One staff member offered to help us arrange private transportation to an event. Wonderful -- this was a big help. Except when we arrived back to the hotel to catch the car service, it turns out the driver canceled and no one from the hotel let us know. This caused unnecessary stress and wasted time and ended up being very frustrating and poor service. Finally, the elevators in this hotel are woefully inadequate for the size of the building - long waits.
Stayed 2 nights in May 2025