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Hyatt Grand Central New York

4.0 star property

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Pool
Premium bedding, pillow-top beds, minibar, in-room safe
Lobby
Lobby
Pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

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109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪2 min walk‬
  • Place, Chrysler Building
    ‪2 min walk‬
  • Place, 5th Avenue
    ‪5 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

8.2 out of 10
Very good
(379 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

8.2 out of 10
Very good
(251 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(132 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(39 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, City View

7.8 out of 10
Good
(183 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

7.6 out of 10
Good
(42 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(16 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(44 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Bathtub

8.2 out of 10
Very good
(33 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Corner

8.0 out of 10
Very good
(38 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

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Junior Suite

  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Suite

  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite

7.0 out of 10
Good
(2 reviews)
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, City View

8.8 out of 10
Excellent
(13 reviews)
  • 84 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Grand Central New York

Pet-friendly hotel connected to a shopping centre in New York with a coffee shop/cafe
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the sightseeing around Hyatt Grand Central New York. During your stay, you'll be connected to a shopping centre and just a quick walk from Grand Central Terminal. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Grand Central Terminal and Chrysler Building
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 26 meeting rooms. Event space at this hotel measures 18370 square feet (1707 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference centre (18,370 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Roll-in shower (142 centimetre wide)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 65 for adults and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3217 out of 6384 reviews
Rating 8 - Good. 1440 out of 6384 reviews
Rating 6 - Okay. 929 out of 6384 reviews
Rating 4 - Poor. 430 out of 6384 reviews
Rating 2 - Terrible. 368 out of 6384 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Simona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door of Grand central, perfect location to visit tourist attractions.
Stayed 4 nights in Aug 2025

4/10 Poor

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a suit as there were of us traveling and when we checked in at 330 it was not ready and we needed the space and both bathrooms to get ready for an event. We only had access to one standard size room, and one bathroom for the five of us which kind of ruined the point of having this week to begin with.
Stayed 1 night in Aug 2025

8/10 Good

Lily Ann

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Celcela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable, convenient
Stayed 3 nights in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Gregg

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our bathroom, both the toilet and the sink handles were nearly unusable. They also complained that Expedia was the reason that our room choice was not reserved. They tried to "make it right the following day". We rearranged our entire day to get back by 6PM to ensure a room, of our original booking, and not only did we lose a nicer room, below the level we booked, but ended up in a closet with a tiny bathroom that had issues with the sink, toilet and shower. Also opted in for $115 breakfast, outside of the fresh cut fruit, was sub-par for continental breakfast standards at most hotels. The wait staff at the restaurant were VERY kind and prompt. Outside of convenience to Grand Central there wasn't much about the stay that was enjoyable. Room quality - below standards, bathroom unsuitable, air conditioning barely worked - would kick on and off every 2 minutes, and room was noticeably warmer than even the hallways.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff was very friendly
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good location. Was a little surprised by the 91 dollar tourist fee for a two night stay. The bathroom was old and not the cleanest.
Stayed 2 nights in Aug 2025

8/10 Good

Jill

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property was very convenient to Grand Central (obviously), but it was nice to step off the train and be right there. The staff were very nice and accommodating. The price for breakfast was absurd for an adult.
Stayed 1 night in Aug 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, connected to Grand Central Station and just a walk away from shopping and entertainment options.
Stayed 6 nights in Aug 2025

8/10 Good

Ekatrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located for easy walking and subway use.

Great central location for walking and subway. Check in and check out were easy. It has a small market inside for your basic needs for lunch and breakfast. Clean very well decorated. The staff were friendly, knowledgeable, and helpful. My only complaint was the bathroom was a very small and the toilet paper is cheap. Bed was very comfortable all your basic needs in the room. I would definitely stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yuliya

Stayed 3 nights in Aug 2025

4/10 Poor

jerone

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
HIDDEN FEES THAT WAS CHARGED AFTER CHECKOUT NOT GOING BACK HERE......
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin

Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, literally right above the grand terminal, many food options
Stayed 3 nights in Aug 2025

8/10 Good

aditya

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Location was great . close to grand central station, times square, parks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

EZEKIEL

Liked: Cleanliness
Disliked: Staff & service
The gentleman who helped us to take our bags to the room declined to accept our tip saying it was “an insult”. We were shocked
Stayed 1 night in Aug 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I took visited NY for the first time. The Hyatt Grand Central was the best spot to stay because it’s near all of the major touring spots. It was a bit run down than what we expected, but we spent all day outside, so we were not too bothered by how run down it looked. My husband used the gym a couple of times and it had everything from free weights to treadmills. The staff was very friendly and not short with us which was great since it was our first time in the big city. I definitely recommend staying here especially if it’s your first time in NY. We hope to come back soon! Thank you for the staff and housekeeping for making our trip comfortable.
Stayed 4 nights in Aug 2025

4/10 Poor

Jazmine

Travelled with family
Disliked: Staff & service, property conditions & facilities
The purpose of this review is to speak to the service that I received this past weekend from the managers. We arrived early and were offered early check in for $50. Upon entering the room was 67 degrees and the thermometer was not working. We called downstairs and they offered engineering to come by but instead of engineering coming, they brought a single blanket to our room. I let it go. Next morning, the water was turned off. That means the toilet wasn’t flushing, and we cannot brush our teeth or take a shower. After calling downstairs without an answer, we walked to the front desk and were told that they were having issues with the water since the night before. Once the water turned on there was discoloration, I ran it for about 30 secs & a dark brown liquid began to pour out, which we can all assume contains fecal matter. Thankfully, we had it on video so we showed the front desk manager Ashley R. She said she would comp a night of our stay. I was so glad it was our last day. I was contacted by Expedia, who said they were not able to get a hold of the manager to approve the refund. Instead the rep from the Hyatt hung up on Expedia. I went to the desk to speak to the afternoon manager, Kennedy D. Who assured us that he would answer the phone. He did not keep his word and Expedia has now said that they can’t comp the night because they can’t get a hold of the hotel manager for approval.Horrible service, disgusting water, would never recommend you lay your head down here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Stayed 3 nights in Aug 2025

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty inside
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

6/10 Okay

Yande

Travelled with family
Liked: Staff & service
Disliked: Amenities
This is a nice hotel that's clearly popular. It's a really convenient location but it's also very busy. They charge a destination fee per night, which feels like a rip off. They have a cafe which is convenient but they give no perks whatsoever - not even a coffee machine in the rooms. also, the last night was awful, there was something wrong with the water, the toilet kept flushing and running water. the issue started around 3:00 am and continued throughout the night nonstop. We had to call them twice and when someone finally came to fix the issue we had about an hour until we had to leave because we were departing at about 6:30 am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff was helpful.
Stayed 3 nights in Aug 2025