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Hampton Inn Manhattan/Times Square South

2.5 star property

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Restaurant
Point of interest
Reception
Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | 42-inch flat-screen TV with premium TV channels, TV
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
337 West 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking (Roll-in Shower)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(56 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(154 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Full Size Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Full Size Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(130 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn Manhattan/Times Square South

Hotel with free breakfast, a quick walk to Times Square
This smoke-free hotel features a restaurant, coffee/tea in a common area and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and dry cleaning. Housekeeping is available on request.
Hampton Inn Manhattan/Times Square South offers 184 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Hampton Inn Manhattan/Times Square South's great location gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a computer
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
  • Cats and dogs welcome for a fee
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton Inn Manhattan/Times Square South. For a fee, parking is available.

This New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Hampton Inn Manhattan/Times Square South has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 85 per day)

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 85 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Hampton Inn Manhattan/Times Square South.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Manhattan/Times Hotel Square South
Hampton Inn Manhattan/Times Square South
Hampton Inn Manhattan/Times Square South Hotel New York
Hampton Inn Manhattan/Times Square South Hotel
Hampton Inn Manhattan/Times Square South New York
Hampton Inn Manhattan / Times Square South Hotel New York City
Hampton ManhattanTimes Square
Hampton Manhattan Times Square
Hampton Inn Manhattan/Times Square South Hotel
Hampton Inn Manhattan/Times Square South New York
Hampton Inn Manhattan/Times Square South Hotel New York

Hampton Inn Manhattan/Times Square South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 620 out of 1794 reviews
Rating 8 - Good. 500 out of 1794 reviews
Rating 6 - Okay. 338 out of 1794 reviews
Rating 4 - Poor. 184 out of 1794 reviews
Rating 2 - Terrible. 152 out of 1794 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
*
Stayed 4 nights in Jun 2025

2/10 Terrible

Deepak

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Out of 4 days elevators did not work 3 days. Did not receive housekeeping due to elevator issues on one day. Front desk individual uncaring. Dirty underwear and food carton in stairwell.
Stayed 4 nights in Jun 2025

4/10 Poor

Maxwell

Travelled with family
Disliked: Amenities, property conditions & facilities
Both elevators appeared to be broken on and off the entire stay and was incredibly frustrating. The needs for it kept changing and there didn't appear to be any effort to actually fix it. Sometimes we needed to call, sometimes they were manning it with a maintenance staff member, sometimes it would skip our floor multiple times while waiting for it. If our schedule hadn't been as flexible we surely would've missed out on quite a few things - as it was we were adding close to a half hour of "commute" pretty much every time we came or went. The room was fine, check-in took forever and desk staff didn't offer to help at any point even though they appeared available. Staff seemed overworked almost the entire stay. Breakfast was crowded but fine. I hope they can finally get a handle on their basic maintenance.
Stayed 2 nights in Jun 2025

6/10 Okay

Rodolpho

Stayed 2 nights in Jun 2025

4/10 Poor

Heather

Travelled with group
We loved the breakfast staff at this property. However, the cleanliness not great and the elevator was not functioning properly for 3 out of our 4 days. We were on the 25th floor and we waited one night 40 minutes for the elevator and missed out dinner reservations!
Stayed 4 nights in Jun 2025

8/10 Good

Eve

Travelled with family
Liked: Cleanliness, staff & service
The staff was superb and very responsive. The only issue were the elevators. I was waiting for nearly 20 minites to get on. I had to message the manager to send one up to my floor everytime I wanted to go downstairs. They were responsive but this was a hassle. Multiple times I ended up walking down from the 23th floor.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hamid

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience, walkable to Port Authority and times square metro station where you can go anywhere, definitely check out the nearby bars, Upstate Pizza shop was also great! Hotel Includes breakfast which is a huge PLUS. you might feel tight in rooms but this is NYC. overall 10/10
Stayed 3 nights in May 2025

6/10 Okay

David

Stayed 1 night in Feb 2025

8/10 Good

samira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

2/10 Terrible

Morgan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Heather

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel is close enough to Times Square to walk. The beds are clean, the bathroom is updated. But the rest of the room is just old dirty. If you use their parking, make sure you get a receipt showing you do not have a parking balance & it’s taken care of before you leave.
Stayed 5 nights in May 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, property conditions & facilities
The staff were very helpful and really worked to make our stay pleasant. The only downside of the property is there are only two elevators. Sometimes it was very busy. I would stay there again. It’s just good to know if you’re trying to get somewhere in a hurry that there may be times when you might allow a few extra minutes. We were in town site seeing so it wasn’t a problem for us.
Stayed 4 nights in May 2025

2/10 Terrible

Ng

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I did book a 2 beds room and is confirmed by your side with records. However, hotel said only can give me one bed room and said they have received this instruction from your side, Expedia. And i was arranged to stay to another hotel nearby and have to pay extra USD 34 . It just shows Expedia and/ or the hotel didnt care what they have previously confirmed to its customer. In fact, this substited hotel doesn't worth us to pay extra USD 34 as cleanliless is bad and furnitures inside are old and worn and smelly carpets in my bed room. It is late night check in. We just want to desh to beds to sleep. Comments to Expedia, not just to the hotel - Hamptons Times Square South.
Stayed 1 night in Jun 2025

10/10 Excellent

Amit

Stayed 5 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Not recommended

I cannot recommend this hotel. We booked it based on budget and the need for a room with two double beds and those are the only reasons I have awarded two stars. The staff (with the exception of one receptionist and Cesar on breakfast duty) were uninterested in their work and offered no elements of customer service. One day our keycards didn’t work and my sister was given replacements with no requirement to identify herself which is a security concern. There are only two, six person, lifts for a 32 floor hotel. The room and bathroom were a reasonable size for the budget and location, but the cleaning was inconsistent. We had a coffee maker but were only given replacement coffee one day in a week long stay. Towels were replaced in various combinations of amount and size. Breakfast was poor quality food. Everything was disposable with plastic wrapped plastic cutlery and paper plates. I would recommend searching for alternatives
Stayed 7 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness
Ideal for main Manhattan sights.
Stayed 1 night in Jun 2025

8/10 Good

Mei ling

Stayed 3 nights in May 2025

6/10 Okay

Christiana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Amenities, property conditions & facilities
We have just returned from a 5 night stay. Two adults and two children age 7 and 10. We had a great stay, the staff were so helpful and couldn’t do enough for us. The buffet breakfast was amazing and the member of staff who makes the waffles every morning was so kind to my two boys. The rooms were good, we had two queen sized beds and it was more than enough for us. The room got cleaned and towels changed everyday. Location was fab, 5 min walk from Times Square and 3 minutes from the Port Authority Bus Terminal and subway. 2Bros pizza also around the corner which we enjoyed very much! Would definitely recommend this hotel, we had a great stay.
Stayed 5 nights in May 2025

10/10 Excellent

Maraliz Padin

Liked: Cleanliness, amenities, property conditions & facilities
The stay was very good, everything was very clean, and the staff was very friendly. The breakfast was varied, and everything was very clean.
Stayed 5 nights in May 2025

10/10 Excellent

Janssen, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Staff were unbelievably helpful and courteous
Stayed 4 nights in May 2025

8/10 Good

KATE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great and the staff is friendly.
Stayed 4 nights in May 2025

6/10 Okay

Elenita

Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location, no problems checking in/out, no cleanliness issues
Stayed 3 nights in May 2025

10/10 Excellent

Marcela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025