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Hilton Garden Inn New York Times Square South

3.0 star property

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Photo gallery for Hilton Garden Inn New York Times Square South

Room, 1 King Bed, Balcony | View from room
Room, 2 Double Beds, City View | In-room safe, individually decorated, individually furnished, desk
Reception
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
326 W 37th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(400 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(113 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility & Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed (Mobility & Hearing)

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | View from room

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sky View)

Room, 1 King Bed (Sky View) | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed (Sky View)

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

In-room safe, individually decorated, individually furnished, desk

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing)

Room, 2 Double Beds, Accessible (Mobility & Hearing) | In-room safe, individually decorated, individually furnished, desk

Room, 2 Double Beds, Accessible (Mobility & Hearing)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

About this property

Hilton Garden Inn New York Times Square South

Hotel with a restaurant, 6-minute walk to Madison Square Garden
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area and concierge services.
Hilton Garden Inn New York Times Square South offers 250 accommodations with laptop-compatible safes and a safe. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Hilton Garden Inn New York Times Square South's great location gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of Madison Square Garden and Times Square
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York Times Square South.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hilton Garden Inn New York Times Square South has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 60 for adults and USD 10 to 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 10 to 60 for adults and USD 10 to 60 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn Times Square South Hotel
Hilton Garden Inn Times Square South
Hilton Garden Inn West 37th times Square South
Hilton Garn Inn Times Square
Hilton York Times Square York
Hilton Garden Inn New York Times Square South Hotel
Hilton Garden Inn New York Times Square South New York
Hilton Garden Inn New York Times Square South Hotel New York

Hilton Garden Inn New York Times Square South Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3080 out of 4582 reviews
Rating 8 - Good. 976 out of 4582 reviews
Rating 6 - Okay. 278 out of 4582 reviews
Rating 4 - Poor. 96 out of 4582 reviews
Rating 2 - Terrible. 152 out of 4582 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Consuelo, Hollister

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We arrived early for check-in and was pleasantly greeted by the friendly staff. Hotel room was clean, had room service for the days we stayed. Overall I was very pleased and would stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Reginald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Times Square, shopping & Penn Station. Just needs cleaning outside with all the trash and debris left by the homeless persons.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick

Stayed 2 nights in Aug 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly and helpful. On-site restaurant was delicious. There was laundry on-site which was a life saver. Nice rooms and spacious for a NYC hotel. Highly recommend staying here.
Stayed 2 nights in Aug 2025

6/10 Okay

Kevin

Travelled with family
Disliked: Amenities, property conditions & facilities
First night, toilet and coffee machine didnt work. Housekeeping is not very good. Extra blanket was dirty so we couldn't use it.
Stayed 6 nights in Aug 2025

8/10 Good

Vidhy

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Janeen Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was superb. Everyone was very friendly and helpful. They greeted us anytime we left the hotel and again when we came back. Everyone was quick to assist and answer any questions we had. Loved my stay here.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer, Phoenixville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel option for MSG venue. Easy and safe walk
Stayed 1 night in Aug 2025

2/10 Terrible

Belinda

Stayed 2 nights in Aug 2025

10/10 Excellent

Janine

Liked: Cleanliness, amenities
Acceptable property.
Stayed 1 night in Aug 2025

10/10 Excellent

BRENDAN CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, just off 8th Avenue. Staff are super friendly. This hotel provides great value with a good central location. I have no hesitation recommending the Hilton Garden Inn on w 37th Street.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cassie

Travelled with partner
Liked: Cleanliness, amenities
Loved the room and hotel. The elevator was very noisy in the middle of the night.
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda Rivers, Indian Trail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the center of everything. The rooms are small but well maintained. The best thing about the rooms are the refrigerator and microwave.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ara

Stayed 3 nights in Aug 2025

10/10 Excellent

john

Stayed 1 night in Aug 2025

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Aug 2025

8/10 Good

Niloofar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 nights during our trip to New York. The staff were exceptionally polite, helpful, and welcoming throughout our stay. Our room was clean, comfortable, and offered everything we needed. The price was reasonable compared to other hotels in the area. The location is excellent, just note that being close to Times Square, you will encounter some homeless individuals in the area, which may not be ideal for everyone. Overall, a very good stay, and we would recommend this hotel for its value and convenience.
Stayed 4 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sheets were initially dirty, but were replaced promptly once notified. Staff was excellent. Director of Sales "Esther" is a consummate professional. In evening, however, front desk never answered phone. Shower was disappointing, weak compared to Marriot Fairfield Inn the night before. We were in 201.
Stayed 1 night in Aug 2025

10/10 Excellent

kamal

Stayed 2 nights in Aug 2025

6/10 Okay

Mark

Travelled with family
Disliked: Staff & service, property conditions & facilities
We did not like we were given a room on the 4th floor that had a window facing a factory that had its lights on all day and night and the location was good but had scaffolding all around outside.
Stayed 3 nights in Aug 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Great location, clean, friendly, awesome value
Stayed 3 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived the staff was amazing! Li-Anna, Rosanna, Brenda were the best! They talked to me, told me where everything was. Allowed me to ask them questions. I travel to New York City once a year and for the last 10 years I stayed at various Hotels in the city. This was the best Hotel because of the staff! The Housekeeping Staff are all nice and talked to me. Security Staff are always there to answer any questions and assist! This was the best stay I have ever had since coming to New York City for the last 10 years! Li-Anna, Rosanna and Brenda they are the best!!!!!
Stayed 17 nights in Aug 2025

8/10 Good

Rubens

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel: clean well kept room, very comfortable bed, fast elevators, friendly and accommodating staff, good restaurant, and a water bottle filling station in the basement by the gym. The only negative is the large amount of homeless people on this street; our first day one homeless person aggressively demanded money for food. We stayed 7 nights and really enjoyed this hotel.
Stayed 7 nights in Aug 2025