Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Restaurant
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
121 W 28th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪32 min drive‬

Room options

King Evolution

8.6 out of 10
Excellent
(211 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds

7.8 out of 10
Good
(128 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Double Beds Roll In Shower

7.4 out of 10
Good
(25 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

One King Bed Roll In Shower

8.2 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed City View

8.2 out of 10
Very good
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Beds City View

8.4 out of 10
Very good
(74 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(94 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(69 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

King Room-High Floor

  • Sleeps 2

King Room With City View-High Floor

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds With City View Higher Floor

  • Sleeps 4

2 Queen Beds, High Floor, Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

Similar properties

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Along with a snack bar/deli, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk.
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The shopping around Hilton Garden Inn New York/Manhattan-Chelsea gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus a snack bar/deli and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults and USD 10 to 25.00 for children
  • Covered self-parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1373 out of 3186 reviews
Rating 8 - Good. 947 out of 3186 reviews
Rating 6 - Okay. 510 out of 3186 reviews
Rating 4 - Poor. 200 out of 3186 reviews
Rating 2 - Terrible. 156 out of 3186 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Jared

Liked: Cleanliness, staff & service, amenities
Room was clean and in decent shape, could hear lots of noise from hallways and street level.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ankit

Business traveller
Liked: Cleanliness, staff & service, amenities
Room is ok but just NY standard,soundproofing works well
Stayed 7 nights in Oct 2025

10/10 Excellent

Maksim

Stayed 7 nights in Nov 2025

6/10 Okay

eduardo

Stayed 5 nights in Nov 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
The room was DELIGHTFUL and I enjoyed the room and restaurant so much!! Your hotel is LOVELY and I hope I would be welcome as a visitor SOON!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Carrie

Stayed 3 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Staff was very helpful
Stayed 3 nights in Nov 2025

2/10 Terrible

Mike

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

Shamik

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Window was missing a blackout curtain and had light coming in, room phone wasnt working, i had to go down…receptionists response was inappropriate and rude. They eventually found me another room. Expected a better room, and much better service.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 3 nights in Nov 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, comfy beds, very nice staff.
Stayed 2 nights in Nov 2025

8/10 Good

Debra, Oregon City

Stayed 1 night in Nov 2025

6/10 Okay

Tiffany

Stayed 2 nights in Nov 2025

8/10 Good

Travis

Stayed 6 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Basic but clean and functional hotel in a great location
Stayed 10 nights in Oct 2025

8/10 Good

Debra, Oregon City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great. Neighborhood is noisy. Not normal city noise.
Stayed 4 nights in Nov 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service
Great location, very helpful staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Ira

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, responsive staff, great location near the subway and good restaurants.
Stayed 6 nights in Nov 2025

8/10 Good

Leslie

Stayed 4 nights in Nov 2025

8/10 Good

Raul

Stayed 6 nights in Nov 2025

10/10 Excellent

cathy

Stayed 3 nights in Nov 2025

10/10 Excellent

Jigar

Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
I atay here, every few months. The employees are like friends. Room is always clean. Great location. Close to Empire state bldg, Madison Square Garden, Hudson yards. See yall again in January
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. It’s our second stay here, and it’s definitely one of the hotels with roomier rooms. No problem with cleanliness. The staff has always been great. It’s a great location in flower alley with two different subway lines on each end of the block. Will definitely return!
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful
Stayed 7 nights in Oct 2025