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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

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Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Exterior
Property preview
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
121 W 28th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪19 min drive‬

Room options

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout curtains

King Evolution

8.6 out of 10
Excellent
(205 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds

7.8 out of 10
Good
(126 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

Two Double Beds Roll In Shower

7.4 out of 10
Good
(23 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed Roll In Shower

8.2 out of 10
Very good
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed City View

8.2 out of 10
Very good
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout curtains

Two Queen Beds City View

8.4 out of 10
Very good
(72 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(92 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(63 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

King Room-High Floor

  • Sleeps 2

King Room With City View-High Floor

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for Two Queen Beds With City View-High Floor

Premium bedding, desk, laptop workspace, blackout curtains

Two Queen Beds With City View-High Floor

  • Sleeps 4

2 Queen Beds, High Floor, Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

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About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business centre, 6-minute walk to 5th Avenue
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk.
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The shopping around Hilton Garden Inn New York/Manhattan-Chelsea gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus a snack bar/deli and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults and USD 10 to 25.00 for children
  • Covered self-parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Reviews

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 1318 out of 3100 reviews
Rating 8 - Good. 939 out of 3100 reviews
Rating 6 - Okay. 498 out of 3100 reviews
Rating 4 - Poor. 195 out of 3100 reviews
Rating 2 - Terrible. 150 out of 3100 reviews

Reviews

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and location, location, location. This hotel is just steps from a subway station and Uber drivers arrive within 1 minute. Only a 20 minute walk to Times Square, near McDonald's, 7 Eleven, affordable pizza for convenience... and the staff are amazing!
Stayed 5 nights in Aug 2025

10/10 Excellent

Margot

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed! Comfy bed, clean, great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Fiorella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, easy access and close to Empire State and Time Square.
Empire State
Stayed 3 nights in Aug 2025

8/10 Good

Dino, RSM

Liked: Cleanliness, staff & service, property conditions & facilities
Great small rooms
Stayed 3 nights in Aug 2025

10/10 Excellent

Joy-ling

Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay with the wife and kids. The room was simple, no-frills, but nice and clean and a decent size (for midtown Manhattan) with 2 queen beds. Both elevators were working just fine. It's a short walk from Penn Station if you take the train into the city. It's very close to the subway and bus stops with many food options within walking distance. We would definitely stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rosanna

Liked: Amenities
Great stay!
Stayed 1 night in Jul 2025

6/10 Okay

Meghan

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean and comfortable. Loud in hallway, easily heard in room. Bar and grille was closed, only open for breakfast. Lobby and elevators dated.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff! Convenient to dining and shopping
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was there for wwe summerslam and was very confident to get to metlife via NJ transit at Madison square garden
Stayed 5 nights in Jul 2025

6/10 Okay

Laurie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The continental breakfast was very hearty.
Stayed 4 nights in Aug 2025

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the subway was excellent.
Stayed 3 nights in Jul 2025

8/10 Good

Jane

Staff excellent! Basement washroom, gym a little rough.
Stayed 3 nights in Jul 2025

8/10 Good

Atsuko, Frisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient with easy access to multiple subway lines. The staff is so friendly and kind. They offer free coffee and paid breakfast in the dining hall every morning. We liked bagels from nearby places (delis, bagel places, coffee shops). You're also very close to Korean Town, which offers very good Korean BBQ.
Stayed 10 nights in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Hilton , clean and staff was very attentive. Would definitely come back on my next trip
Stayed 1 night in Aug 2025

4/10 Poor

Aftab, Okeechobee

Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Loel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week, we are family of four. Hotel room allocated for us was excellent with good big space, microwave and coffee maker and plus factor of good size refrigerator. Reception service was good and friendly. The only downside was the cleaning services. Our room bathroom and beds were made but the carpet/floor was not properly cleaned. I tested to leave a small suze trash under the table, wasnt cleaned for 2 days, it was only cleaned when I requested again for cleaning. Cleaners dont even smile and talk. They also dont check/change the shower gels/shampoo&conditioner. Otherwise, overall the hotel is very good. Location is excellent.
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family of UK

It was a good stay. Initially, we were given a room that is a bit old, but its ok. The problem was the door at the bathroom was not closing. Complained to reception and we were allocated a new bigger room whoch is excellent. This is our second time in Hilton Garden and It is always good. The only thing is the cleaner does not clean the room well, the floor/carpet is always dirty although the cleaner said she cleaned it. They dont check/refil the shower gel/shampoo, you have to look for them and ask for it. But overall, the service in the reception was good and the hotel rooms are bigger.
Stayed 1 night in Jul 2025

6/10 Okay

anandhan

Liked: Amenities
Disliked: Property conditions & facilities
Booked for City view room. But, provided with whatever available. Old property.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service

3 stars

The people were very friendly and helpful, but the rooms were just ok. Plenty of towels but the kids complained about their bed smelling like smoke. Could use some updating but decent room for being a 10 min walk to MSG.
Stayed 2 nights in Jul 2025

6/10 Okay

Gabriel

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location, close to several subway stations that make it easy to get around New York City. It’s also within walking distance (about 10–15 minutes) of several interesting landmarks, such as the Empire State Building. The beds were cozy and comfortable—perfect for a good rest after a long day of walking. There were several lunch & dinner options near the hotel as well. The rooms were clean, and the hotel restaurant offered a variety of breakfast choices. I really don’t have any negative points about this hotel. The staff was very friendly, especially the restaurant staff like Alma and the other waiter (sorry, I forgot his name). If I get the chance to return to New York, this hotel would definitely be a great option. Several lunch options near from the hotel too. Clean bedrooms. several options to breakfast in the restaurant. I really don't have a negative point for this hotel. Very friendly staff, specially restaurant staff like Alma and the another waitress man (sorry I forgot the name) If I have a chance to go back to NY, this hotel would be a really good option to return.
Stayed 3 nights in Jul 2025

8/10 Good

ARAVIND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 2 nights in May 2025