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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Free daily on-the-go breakfast
Reception
View from property
1 bedroom, in-room safe, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, City View (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View (High floor)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Reception

Hampton Inn Manhattan/Times Square South

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (1626)
The price is €303
for 1 room
includes taxes & fees
20 Jun - 21 Jun
Hampton Inn Manhattan/Times Square South

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
A 24-hour business centre, valet parking and a business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express New York City Times Square by IHG gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business centre and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 672 out of 1780 reviews
Rating 8 - Good. 431 out of 1780 reviews
Rating 6 - Okay. 336 out of 1780 reviews
Rating 4 - Poor. 180 out of 1780 reviews
Rating 2 - Terrible. 161 out of 1780 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dani

Stayed 2 nights in Mar 2025

10/10 Excellent

Azette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every nice place, it’s close to the subway station.
Stayed 3 nights in Feb 2025

6/10 Okay

Despina

Travelled with group
Disliked: Cleanliness, property conditions & facilities
As far as the property goes, it's location is quite convenient. The first concierge that greeted us, Turia, was very personable and helpful. The night concierge, William, was quite the opposite. Our hotel room telephone did not work and he was not helpful at all as we needed to make a phone call and he did not give us access to a working phone nor could we use the phone in the lobby. Also our bathroom fan was not working which made it very hot and steamy after all of us, there were four in the room, would take a shower.
Stayed 4 nights in Mar 2025

4/10 Poor

Alison

Business traveller
Disliked: Room comfort

Go somewhere else and save yourself frustration

1. Terrible mattresses in 1103. Both standard mattresses are sagging with popping springs on side closest to the lights. Had to crawl over the the side to get out of the sag and get any sleep. 2. MISERABLE wifi connection. Had essentially NO functioning internet for a week, which makes it really hard to conduct business, check email or use personal devices. Twice they tried resetting the router, but it was still complete garbage! 3. Upon arrival, shower curtain would not stay closed and shower faucet would not re-route water fully up to shower head. This was fixed promptly after reporting. 4.Key card kept failing. Desk staff said it was my fault for putting it in my phone/near other cards as it would "demagnetize" the strip. This was garbage as I've stayed in MANY hotels and always carry the cards the same way. They reset it several times and saw the lock itself was part of the issue, but lock was not changed. When I finally insisted on a new card, it worked for the last couple of days. My roommate's card had quit working by that point too. 5. ELEVATORS ARE UNRELIABLE. With 36 floors, this is BAD. Staff seemed quite unconcerned with the fact that on weekends with larger capacity, they have to "reset" it due to "overloading". THEY SHOULD POST A MAX CAPACITY SIGN TO PREVENT THIS! Being late to functions because the elevator is not working is NOT OK! 6. Small hallway near elevator and gets EXTREMELY crowded for breakfasts and general to/from rooms.
Stayed 7 nights in Feb 2025

10/10 Excellent

Hector D Vazquez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect
Stayed 3 nights in Feb 2025

8/10 Good

Jasmine

Liked: Staff & service
The staff were all friendly and courteous.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jesus

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Help full
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan Francisco

Travelled with family
Liked: Cleanliness, staff & service
Good location, good rates, excellent staff
Stayed 2 nights in Mar 2025

6/10 Okay

Sabir, Monaca

Business traveller
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2025

6/10 Okay

Lee, Signal Hill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Near time square however no amenities
Stayed 1 night in Feb 2025

8/10 Good

Madhan Kumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff are really nice and the area and accessibility is good. The rooms are tiny and is expected in NY. Also the elevator are super crowded during the breakfast time.
Stayed 4 nights in Dec 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Zuleira

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente servicio del personal. Sumamente atentos y dispuestos a ayudar a los huéspedes.
Stayed 3 nights in Feb 2025

10/10 Excellent

Génesis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Angelea

Liked: Staff & service
Stayed 5 nights in Feb 2025

6/10 Okay

Belkis

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
They ran out of most food at free breakfast before 10
Stayed 1 night in Mar 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

👌
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Jaime Gonzalo, Santiago

Travelled with partner
Breakfast zone is very tiny
Stayed 3 nights in Feb 2025

6/10 Okay

Rick F

Travelled with family
Na
Stayed 2 nights in Feb 2025

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs improvement

Front desk attempted to put my husband, me and our two toddlers in separate, unadjoining rooms. Had to wait a half hour in the lobby— with the toddlers— to get the room type we booked. Phone didn’t work, vending machine was laughable, everything seemed run down. And the elevator situation— very bad. Be warned. Usually got a good response from requests, but always took a few tries.
Stayed 2 nights in Feb 2025