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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Lobby sitting area
Free daily on-the-go breakfast
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.0 out of 10
Very good
(30 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.2 out of 10
Very good
(160 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(89 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, 7-minute walk to Times Square
A 24-hour business centre, valet parking and a business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express New York City Times Square by IHG gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business centre and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Reviews

Holiday Inn Express New York City Times Square by IHG Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 811 out of 2170 reviews
Rating 8 - Good. 555 out of 2170 reviews
Rating 6 - Okay. 399 out of 2170 reviews
Rating 4 - Poor. 212 out of 2170 reviews
Rating 2 - Terrible. 193 out of 2170 reviews

Reviews

8/10 Good

Kin

Travelled with family
Liked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Ian, Austin

Stayed 4 nights in Jul 2025

10/10 Excellent

STEVE

Stayed 5 nights in Jul 2025

10/10 Excellent

Samuel, Las Piedras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place and I will stay here for a next time
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis Jemuel

Stayed 3 nights in Jul 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Erika, New Milford

Liked: Cleanliness, staff & service
The location is perfect and the staff were very nice. My biggest complaint is the outdated furniture in the rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Francesca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main street, nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, staff was excellent. Very friendly and helpful. Elevators had no problems. Very timely. Would stay again, close to Broadway in Times Square. Delicious complementary cookies and chips and water and flavored water and lemonade. Along with the free breakfast in the morning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and very friendly. The breakfast was great. The hotel was clean. The hotel was close to many sites and the Amtrak station.
Stayed 2 nights in Jul 2025

8/10 Good

kathleen a

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just didn’t like the elevators, the maiden service with those large carts should not use the same elevator as guest. I have to walk down so many flights because I couldn’t get an elevator. Would I stay at this hotel again..No.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto Alejandro Rivera

Stayed 3 nights in Jun 2025

10/10 Excellent

POPATLAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Jul 2025

8/10 Good

Cherice

Travelled with family
Liked: Cleanliness, staff & service

Great location!

Awesome location within easy walking distance to so much, even more than just Broadway and Times Square! Hotel itself is nothing fancy, but they provide water bottles and the breakfast includes hot eggs and sausage. They also hold your bags until 7pm after checkout.
Stayed 3 nights in Jul 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel’s location, cleanliness, staff, and overall comfort were great. The only reason I didn’t give it 5 stars was it has 2 elevators and one of them wasn’t working on the final day of our stay. Other than that, we really enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

aniya

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good value for the price in NYC. Location is great. Elevators are a small issue and rooms are small. But everything was good and solid. And the free breakfast is a big bonus.
Stayed 1 night in Jul 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs upgrades, shower curtain doesn't stay closed, no ventilation in bathroom when showering causing everything to be wet, elevators sliw,mold on walls in bathroom, not enough seating, a destination charge we didn't know about
Stayed 3 nights in Jul 2025

10/10 Excellent

Elijah

Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few blocks away from Times Square and across the street is a wonderful Michelin star restaurant, a great deli/coffee shop, nearby some great desserts & shopping.
Stayed 2 nights in Jul 2025

10/10 Excellent

HENRY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and reasonable price
Stayed 3 nights in Jul 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
It was valet parking and we were told to notify the hotel an hour in advance when we were ready for our vehicle to leave which we did and we still had to wait and notify again that we had been waiting an hour
Stayed 1 night in Jul 2025

8/10 Good

Trung Hieu

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs here are friendly. Elevators extremely slow during breakfast peak time.
Stayed 2 nights in Jul 2025

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but very clean. The staff was amazing. They were friendly and helpful and they had a great breakfast. The only thing that I would say about this property is that they’re having problems with their elevators during the day because there’s so many people coming down for breakfast. Sometimes the elevator stopped working and so people get a little frustrated about that but the property itself very nice.
Stayed 3 nights in May 2025