Holiday Inn Express New York City Times Square by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Experience the vibrant energy of the city center, surrounded by modern high-rise buildings and a diverse array of shops and eateries.
Enjoy a wide selection of breakfast items at our self-service buffet.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating areas, and a touch of greenery.
Welcome to Holiday Inn Express, where guests can sit and relax on the outdoor bench amidst lush potted plants.
Check-in and unwind in our welcoming reception area, featuring a modern design and comfortable amenities.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, City View (High Floor)

8.4 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(139 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (High floor)

8.0 out of 10
Very good
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(82 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
A 24-hour business centre, valet parking and a business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express New York City Times Square by IHG gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business centre and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 727 out of 1914 reviews
Rating 8 - Good. 470 out of 1914 reviews
Rating 6 - Okay. 363 out of 1914 reviews
Rating 4 - Poor. 189 out of 1914 reviews
Rating 2 - Terrible. 165 out of 1914 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Asieh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet rooms! I will definitely come back to it.
Stayed 4 nights in Apr 2025

6/10 Okay

Alistair

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel was convenient for where I wanted to visit. It could do with being refurbished, as it was tired looking. The hot water for the shower was a bit temperamental. As there were only 2 lifts serving over 30 floors, it took forever for one to arrive and when it did it was usually jammed full with more than the recommended 6 people. The staff, however, were polite and attentive.
Stayed 6 nights in Apr 2025

8/10 Good

Jean, Weston

Liked: Amenities, property conditions & facilities
Very clean
Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Jonathan, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location: Convenient as it is near Port Authority Bus Terminal which makes it easy access to transportation. There are many restaurants (especially pizza) nearby as it is near the Times Square area and Theater District. Hotel condition: The room is in good condition, not flawless but not shabby either. It is rather a small hotel, with 5-6 rooms in each floor. Using the elevator can be challenging especially during rush hours (i.e. check out times). Overall the hotel was in good condition. Breakfast: Food items are good, but the breakfast area can get crowded and uncomfortable. On our 2nd morning, we didn't even get to eat because it was so packed. Staff: Staff are friendly, nice and accommodating especially front desk person named Touria and the bellhop Freddie. They were some of the best I've ever encountered. They kept our luggage safe, allowed us to check in early and check out late (for free), gave us potato chips and water, and provided a crib for our 2-year old. You can request a mini fridge and the crib. Amenities: They use Dove for body wash, shampoo, conditioner and lotion and they smell really good. At check-in, they gave us 2 bottles of water and a bag of potato chips. At check out, they granted us a request to have 2 bags of chips for our 2-year old. Mini fridge and crib available by request. Pricing: It was one of the lowest in the area, but the frustrating part is everything in New York is around $300 a night. New York pricing is ridiculous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Felicity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ikea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eloysa

Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Shannon

Stayed 2 nights in Apr 2025

10/10 Excellent

Tareeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Stayed 1 night in Feb 2025

10/10 Excellent

Bri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so nice! The staff is super friendly and welcoming! Super close to a lot of things, we were able to walk everywhere. The rooms don’t have the best lighting but that is really my only complaint. Definitely will stay here again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lulzim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff.
Stayed 2 nights in Apr 2025

8/10 Good

Gerardo R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ns
Stayed 2 nights in Mar 2025

8/10 Good

Waleska M, Dacula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location, and the staff was very friendly and helpful during check-in and check-out. However, the decor is a bit dated, and there are only 2 elevators, so trying to leave in the morning was a bit crowded and a long wait.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Rolando

Travelled with family and small children
Disliked: Staff & service
Acceptable
Stayed 2 nights in Apr 2025

10/10 Excellent

Todd

Travelled with family and small children
Liked: Amenities
Very clean, easy check-in and I would go back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ahmir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating from the front desk to the housekeepers. Id stay there again. The rooms were clean A/C Worked. DOVE in showert products
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

salim

Stayed 5 nights in Mar 2025

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itt was great stay, near the center, very clean and nice hotel the price is good
Stayed 2 nights in Apr 2025

8/10 Good

Rhancha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Rooms are a bit weathered but great value
Stayed 3 nights in Apr 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Nirupa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 5 nights in Mar 2025

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to all area
Stayed 3 nights in Apr 2025