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Holiday Inn New York City - Times Square by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn New York City - Times Square by IHG

City view
Bar (on property)
Exterior
Garden
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
585 8th Ave, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

7.6 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(68 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(115 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

City view

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.8 out of 10
Good
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(67 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, City View

8.4 out of 10
Very good
(154 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn New York City - Times Square by IHG

Hotel with a 24-hour fitness centre, 6-minute walk to Times Square
A 24-hour fitness centre, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance.
Holiday Inn New York City - Times Square by IHG offers 271 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn New York City - Times Square by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Enjoy features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of Times Square and Madison Square Garden
As a guest of Holiday Inn New York City - Times Square by IHG, you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Holiday Inn New York City - Times Square by IHG also features a garden, concierge services, and dry cleaning/laundry services.

This 3.5-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 15 for children

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 35 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 15 for children
  • Nearby parking fee: USD 60 per day (1969 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn New York City Times Square Hotel
Holiday Inn Times Square Hotel
York City Times Square By Ihg
Holiday Inn New York City Times Square
Holiday Inn New York City Times Square an IHG Hotel
Holiday Inn New York City - Times Square by IHG Hotel
Holiday Inn New York City - Times Square by IHG New York
Holiday Inn New York City - Times Square by IHG Hotel New York

Reviews

Holiday Inn New York City - Times Square by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1200 out of 2363 reviews
Rating 8 - Good. 614 out of 2363 reviews
Rating 6 - Okay. 320 out of 2363 reviews
Rating 4 - Poor. 116 out of 2363 reviews
Rating 2 - Terrible. 113 out of 2363 reviews

Reviews

2/10 Terrible

Janet

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay there again. Disgusting bed bugs. Drug addicts out front 24/7. Unsafe feeling for children and adults. The bugs were all over in the bed had to switch rooms 3 times. Would recommend staying outside the City. Time Square to be exact is not good.
Bed bugs
Bed bugs
Bef bugs
Bed bugs
Stayed 2 nights in Aug 2025

10/10 Excellent

Lawry Del Mar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Aug 2025

8/10 Good

Alayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciate the security; felt safe during our visit. Called maintenance the first night as dead bolt didn't work. Someone did come up to look at it and said he'd be back the next day to fix. Never fixed during our stay plus the toilet seat was broken. Housekeeping did a good job but forgot the shower mat two days. Thanks for making us feel safe.
Stayed 3 nights in Aug 2025

2/10 Terrible

Kevin

My stay was an absolute nightmare from the moment I arrived. The lack of safety measures was shocking, and I didn’t even last one night before checking out and finding a new hotel. First, the area felt sketchy, and the hotel itself had poor security—no proper front desk monitoring, broken locks on side doors, and questionable individuals lingering around the property. My room had a malfunctioning deadbolt, and when I reported it, the staff brushed it off as "no big deal." To make matters worse, I overheard other guests complaining about theft in their rooms. When I asked management about security protocols, they were dismissive and unhelpful. I didn’t feel safe staying there, so I packed up and left within hours of checking in. Wasting money on a hotel I couldn’t even stay in was frustrating, but my safety comes first. Avoid this place if you value security and peace of mind. **Zero stars – would not recommend to anyone.**
Stayed 3 nights in Aug 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has 37 floors but only 2 small elevators which are always packed. Luckily our room was on the 5th floor so going up we were able to get on the elevator. Coming down was a different story. The room was very small but we were only there to sleep so it was basically ok. The bartender in the bar, Mehdi, was top notch and very friendly. We enjoyed talking to him.
Stayed 9 nights in Aug 2025

8/10 Good

Tanecia

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good. I dislike that people sitting around out front.
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
The property is on 8th Ave. between 38th & 39th. If you are looking for a convenient location, this could be your stay. It's four blocks from Penn Station and three from Port Authority, so it's easy access from any of the modes of transportation without needing to hop on the subway or in a cab. For dining in a pinch, the area has a lot of great quicky options, if you're not looking to go far from the hotel. Otherwise, you're in NYC so explore the dining options. The hotel itself is clean and well maintained. The bed was comfortable and the room was smallish, but it works. When leaving the hotel, plan on some extra time since there are only two small elevators and it could take a while to get one with room for you and your party (Don't leave around check out time, it took me twenty minutes to find room for me and my backpack). The only real warning is about the street noise. New York is the "City that Never Sleeps" and while businesses will close, the traffic and local outdoor residents don't necessarily do so at hours you wish they would, even if you're staying on the 22nd floor. You might find quieter locations, but you will definitely lose the convenience that I first mentioned.
Stayed 1 night in Aug 2025

6/10 Okay

Christopher

Liked: Staff & service
Clean up front of property and move the loitering in front of property
Stayed 2 nights in Aug 2025

8/10 Good

Nak-Hyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Capacine

Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Diane

Stayed 1 night in Aug 2025

10/10 Excellent

Syed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The elevators were slow any keycard worked sometimes
Stayed 1 night in Aug 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Staff & service, property conditions & facilities

Just ok

First it was hard to find no sign second there was people selling drugs outside in front of the doors a lot of people looked scared going up to the door. It was clean inside the hotel but as for service the maids should know how many people that are actually in the room there was 4 people but only put 2 towels even when we left for the day they only put 2 new towels no wash clothes
Stayed 3 nights in Aug 2025

10/10 Excellent

Araceli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Hoilday inn. We stayed there during our NY visit in Christmas and now during the summer. We really enjoy that it’s walking distance to timesquare.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Amazing experience. Close to all shops and right in time square.
Stayed 2 nights in Jul 2025

8/10 Good

rita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff are great! the room is clean. The location is good except the outside of the property is terrible. A lot of homeless people smoking marijana
Stayed 2 nights in Aug 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Athanassios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Anil Kumar, Houston

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Place is conveniently located, but lot of people sitting right outside the hotel makes it a little uncomfortable in the night.
Stayed 2 nights in Aug 2025

8/10 Good

Leah

Stayed 2 nights in Aug 2025