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Hotel 27 by Luxurban

2.5 star property

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Photo gallery for Hotel 27 by Luxurban

Staircase
Premium bedding, pillow-top beds, desk, laptop workspace
Free toiletries, hair dryer, towels, soap
1 Double Bed Room | Premium bedding, pillow-top beds, desk, laptop workspace
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
62 Madison Avenue, New York, NY, 10016
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪13 min walk‬
  • Place, Times Square
    ‪17 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪16 min drive‬

Room options

View all photos for 1 Double Bed Deluxe Room

1 Double Bed Deluxe Room | Premium bedding, pillow-top beds, desk, laptop workspace

1 Double Bed Deluxe Room

8.0 out of 10
Very good
(20 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Double Bed Corner Room

1 Double Bed Corner Room | Premium bedding, pillow-top beds, desk, laptop workspace

1 Double Bed Corner Room

8.0 out of 10
Very good
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Double Bed Room

1 Double Bed Room | Premium bedding, pillow-top beds, desk, laptop workspace

1 Double Bed Room

7.0 out of 10
Good
(12 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Beds Room

Premium bedding, pillow-top beds, desk, laptop workspace

2 Double Beds Room

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Mobility Accessible Room

Premium bedding, pillow-top beds, desk, laptop workspace

2 Double Beds Mobility Accessible Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel 27 by Luxurban

Art Deco hotel in New York with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk, free wired Internet in public areas and multilingual staff assistance.
Hotel 27 by Luxurban offers 72 accommodations with a hairdryer and an iron/ironing board. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel 27 by Luxurban. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free wired Internet.
  • Free WiFi
  • Services include luggage storage
  • Steps from 5th Avenue and 8 minutes on foot from Empire State Building
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel 27 by Luxurban offers its guests multilingual staff. Public spaces have free wired Internet.

This Art Deco New York hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available
  • Limited on-site parking

Family friendly

  • In-room microwave
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Built in 1902
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 65 per day (0.6 mi away; open 24 hours)
  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

The MAve nyc
Hotel 27 by LuxUrban Hotel
Hotel 27 by LuxUrban New York
Hotel 27 by LuxUrban Hotel New York
Hotel 27 by LuxUrban a Baymont by Wyndham

Hotel 27 by Luxurban Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 313 out of 898 reviews
Rating 8 - Good. 293 out of 898 reviews
Rating 6 - Okay. 139 out of 898 reviews
Rating 4 - Poor. 72 out of 898 reviews
Rating 2 - Terrible. 81 out of 898 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ruben

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

Ok stay, please replace or service AC

Location was great, price was ok for New York in the summer. The air conditioner in the room was on its last legs, it ran continuously and did not keep the room as cool as it should have.
Stayed 4 nights in Jul 2025

2/10 Terrible

Jeffrey

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

marna fran

Liked: Cleanliness
Disliked: Property conditions & facilities
Their phone hasn't worked so I couldn't call down to the desk. Also they claimed that they never received payment from Expedia so everyone who registered that way had to give them a credit card again even if we paid in full already. I got the payment taken off, but not sure if they were trying to scam us
Stayed 8 nights in Jul 2025

8/10 Good

Michael

NYC trip

Lux Hotel is almost a speakeasy - they might want to even lean into that and make it truly a speakeasy since theres a psychic that occupied most of the front entrance. If the price is low enough this place is worth it. Convenient neighborhood. The rooms arent great. No natural light at all. I honestly wouldn’t know if it’s day or night. Its decently clean. I wish there was a desk lamp so i didnt need the harsh overhead light all the time. Two elevators that are on separate levels in the lobby and both always take forever. The soap was super cheap; made in China which means who knows what chemicals are in it. In short, nothing fancy but worth it for the low price.
Stayed 3 nights in Aug 2025

10/10 Excellent

Naris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quite small but generally comfortable and convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very nice and the room was clean and fresh. Always asking if i needed fesh towels.
Stayed 5 nights in Jul 2025

8/10 Good

Jazmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the middle of Manhattan. Room was small than expected for 2 people but it was fine. Easy to walk to & from.
Stayed 3 nights in Jun 2025

8/10 Good

Sahara

Liked: Cleanliness
Stayed 15 nights in Jul 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service there was fantastic, being very accommodating for a single traveler offering to hold onto bags the day of check in and check out.
Stayed 4 nights in Jul 2025

8/10 Good

Cordelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby had no AC. Makes it bad when coming in from a heatwave. Elevator very slow or didn't even come to my floor (6)
Stayed 1 night in Jul 2025

6/10 Okay

Sherri

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Property was ok. When we arrive there were no towels. They did bring some. No washclothes. Infact the front desk said they didn’t have any at all.
Stayed 3 nights in Jul 2025

8/10 Good

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Saidel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty convenient place to stay for a few nights. Room is fine for two people, no more than that. If you you going for a fun outdoor few days vacation I for sure recommend this place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cecilia, Whittier

Liked: Cleanliness
Stayed 3 nights in Jul 2025

4/10 Poor

Ahmad

Travelled with family
Disliked: Amenities, property conditions & facilities
I had a hard time finding the property at first—it’s a very small hotel, and the only sign in front is a psychic sign, which made it confusing to locate. The rooms are extremely small, with uncomfortable beds and no flat sheets under the comforter, which felt unhygienic. The bathrooms are also tiny, with no counter space for toiletries, and there weren’t enough towels provided—no hand towels or washcloths. Another big downside was that the hotel charges a fee to store your luggage in the lobby if your flight is later after checkout. Overall, I wouldn’t recommend staying here and definitely won’t be returning. For the price, there are better options in the city that offer more comfort and basic amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place 😀
Stayed 6 nights in Jul 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Rabindra

Stayed 3 nights in Jul 2025

6/10 Okay

GiMon

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The cheapest room is the small size you'd expect for NYC. It was very well maintained and clean. Front desk staff was very helpful.
Stayed 1 night in Jul 2025

8/10 Good

William

Stayed 6 nights in Jul 2025

4/10 Poor

jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment

Really disappointment. The room was offered for two people, and only has One Town. One shampoo For One People.
Stayed 4 nights in Jul 2025

8/10 Good

AKHTER H

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, good customer service, clean
Stayed 1 night in Jul 2025

10/10 Excellent

Eiad Khalid

Liked: Cleanliness, amenities, property conditions & facilities
nice place
Stayed 7 nights in Jun 2025