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Hotel 309

2.0 star property

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Photo gallery for Hotel 309

Terrace/patio
In-room safe, blackout curtains, iron/ironing board, WiFi
Standard Room | Living area | TV
Front of property
Reception

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
309 W 14th St, New York, NY, 10014
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪6 min walk‬
  • Place, 5th Avenue
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom | In-room safe, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel 309

Hotel with a 24-hour front desk, 7-minute walk to The High Line Park
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and a garden. WiFi in public areas is free. Other amenities include a front desk safe. Housekeeping is not available.
Hotel 309 offers 28 accommodations with a safe and coffee/tea makers. Kitchenettes offer fridges and microwaves.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains.

Our customers tell us they can't get enough of Hotel 309's great location. During your stay, you're just a quick walk from The High Line Park. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi in some public areas
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of 5th Avenue and The High Line Park
As a guest of Hotel 309, you'll find tour/ticket assistance, a garden, and a front desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Hotel 309 Reviews

Reviews

5.8
Rating 10 - Excellent. 134 out of 1005 reviews
Rating 8 - Good. 230 out of 1005 reviews
Rating 6 - Okay. 213 out of 1005 reviews
Rating 4 - Poor. 187 out of 1005 reviews
Rating 2 - Terrible. 241 out of 1005 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Marjorie

Travelled with family
Liked: Cleanliness, staff & service
The location and price is superb. That makes up for the rundown location. Friendly hallway cat but may be annoying for those with allergies.
Stayed 2 nights in Oct 2025

2/10 Terrible

Patricio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, poor maintained, no elevator hotel, which is, however, close to the subway and Chelsea Market. The hallways are filthy, dark and smelly. Room's bathroom was dirty.
Stayed 2 nights in Oct 2025

6/10 Okay

Lynae

Liked: Cleanliness, staff & service
Great staff, clean room, WiFi is unusable. Bed was broken but there was a pullout couch I slept on instead. Take advantage of the back patio area, it’s nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Baryalay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ,good location.
Stayed 2 nights in Sep 2025

2/10 Terrible

Lev

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old building, no elevator and you stay on 5th floor with all your baggage. Terrible place.
Stayed 2 nights in Sep 2025

2/10 Terrible

Daniel, San Francisco

Stayed 2 nights in Sep 2025

6/10 Okay

Sondra Renee

Stayed 3 nights in Sep 2025

10/10 Excellent

Kallie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Cute, comfortable. Of course small but this is NYC. Overall loved it. Shared bathrooms were not a problem. super close to subway. Would stay agan!
Stayed 2 nights in Aug 2025

4/10 Poor

Raul

Stayed 3 nights in Aug 2025

2/10 Terrible

Abraham

Stayed 3 nights in Aug 2025

6/10 Okay

Jacob

Stayed 3 nights in Jul 2025

6/10 Okay

Marcus

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

jason

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kieamarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Lauren

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Fantastic location, being a stones throw from the metro. The room was fine, and felt clean enough. However, one toilet overflowed and the shower/basin sinks never drained properly. Not very pleasant but if you’re only at the property to sleep, you’ll be fine.
Stayed 4 nights in Aug 2025

8/10 Good

Miller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
it’s an alright place to stay, not the best only if your tryna sleep at night that’s pretty much it.
Stayed 4 nights in Aug 2025

6/10 Okay

Blaine

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was fine and clean. Not the greatest but good for budget travelers. The location was amazing with easy access to subway and the village. Hallways smelled like cat pee and was dirty. Price was high for cleanliness but good for location.
Stayed 5 nights in Jul 2025

8/10 Good

MIGUEL

Stayed 3 nights in Aug 2025

10/10 Excellent

JOAO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
tight and cozy very simple and nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Amenities, property conditions & facilities
All good
Stayed 2 nights in Jul 2025

2/10 Terrible

Kenny

Travelled with family
Stayed 3 nights in Jul 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheaper place in a nice area. Would recommend
Stayed 5 nights in Jul 2025

2/10 Terrible

Victor

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wish I can get a refund there wasn’t any bathroom in my hotel room I have to share them with the other residents who are staying in the building and there were bed bugs and roaches I have several bite marks literally from ONE NIGHT
Stayed 3 nights in Jul 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, amenities
Fabulous location near the Highline, Chelsea Market, and so much shopping. Great place to say with a 9-year-old, we kept busy with playgrounds nearby, farmer's markets, and more. Nice that the rooms have little kitchenettes too. Only thing I didn't like was the mattress was very worn and sunk in the middle, so I couldn't sleep well here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit small but amazing location, really good ac, they have umbrellas to rent for the day which was super useful
Stayed 3 nights in Jun 2025