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Motto by Hilton New York City Chelsea

4.0 star property

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Photo gallery for Motto by Hilton New York City Chelsea

Bar (on property)
Bar (on property)
Reception
Two Bedroom, 1.5 Bath Suite | In-room safe, soundproofing, free WiFi, bed sheets
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
113 West 24th Street, New York, NY, 10001
  • Madison Square Garden
    ‪8 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (1 King Bed & 1 Twin Bunk Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room (1 King Bed & 1 Twin Bunk Bed)

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, Accessible (4 Twin Bunk Beds, Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (4 Twin Bunk Beds, Hearing)

  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds, Accessible (Hearing)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (4 Twin Bunk Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Room (4 Twin Bunk Beds)

  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, Accessible (Flex Room, Hearing, Murphy Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (Flex Room, Hearing, Murphy Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom, 1.5 Bath Suite

Two Bedroom, 1.5 Bath Suite | In-room safe, soundproofing, free WiFi, bed sheets

Two Bedroom, 1.5 Bath Suite

  • 33 sq m
  • Sleeps 5
  • 1 Single Bunk Bed, 1 King Murphy Bed and 1 King Bed

View all photos for Room (Flex Room with Murphy Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room (Flex Room with Murphy Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark City View)

Room, 1 King Bed (Landmark City View) | View from room

Room, 1 King Bed (Landmark City View)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Motto by Hilton New York City Chelsea

Hotel with a restaurant, a short walk to 5th Avenue
This smoke-free hotel features a restaurant, a 24-hour fitness centre and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a front desk safe.
Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Cable televisions are provided.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Motto by Hilton New York City Chelsea's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of 5th Avenue and Madison Square Garden
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Motto by Hilton New York City Chelsea also features a 24-hour fitness centre, concierge services, and express check-out.

This 4-star New York hotel is smoke free.

Motto by Hilton New York City Chelsea has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York

Motto by Hilton New York City Chelsea Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 951 out of 1394 reviews
Rating 8 - Good. 264 out of 1394 reviews
Rating 6 - Okay. 88 out of 1394 reviews
Rating 4 - Poor. 43 out of 1394 reviews
Rating 2 - Terrible. 48 out of 1394 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Disappointed

Tissue products were very rough as were the towels. Pillows were awful. Alarm went off in the middle of the night. Elevator service was slow.
Stayed 3 nights in Mar 2025

6/10 Okay

melina

Stayed 1 night in Mar 2025

10/10 Excellent

Maya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I always use this hotel for my business trips. It's clean, convenient, high standard rooms, rooms are a bit small but worth it. thank you
Stayed 1 night in Mar 2025

8/10 Good

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Clean; small, but excellent view of the city!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is unreal. Me and my partner spent so long on review sites trying to find somewhere but everywhere seemed to have something bad about it. This hotel is what made our trip feel special, opening up your room door for the first time to a 37th fl view of the financial district at night is unforgettable. (We opted for a city view room). Yes, it’s slightly more on the pricey side, but if you want peace of mind, this is what you want. Staff were incredibly helpful, rooms were impeccably clean and actually of decent size (we were told everywhere in NY is tiny..), and the additional lounge areas are very nice. Great location with easy access to bus and subway. Couldn’t ask for more.
Stayed 4 nights in Mar 2025

10/10 Excellent

Arturo, El centro

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that they took into consideration that it was my birthday and left me a very lovely note and some sparkling wine with some cute plastic flute cups and the view was amazing. loved the staff always smiling and attentive to my needs.
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrick

Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Jeffrey, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place good price. Good staff
Stayed 1 night in Feb 2025

10/10 Excellent

Hanna

Stayed 2 nights in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great front desk and all around staff. The city view room was pretty amazing along with the gym as it was perfect for a quick lift. Highly recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Francesca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular View

Wonderful hotel, would certainly book again. The rooms with view are certainly spectacular and worthy. Wish there was more of an armoire but everything is setup very efficiently. Great showers! Thumbs up for the handheld faucet option. Good atmosphere. Wonderful lounge too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was ideally located and offered everything we needed. Highly recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Van Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable. Very friendly staff. I've stayed here twice now and it's becoming a regular stay for me.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Connie

Business traveller
Always the best! Staff amazing—clean—only comment is dinner menu seems to be expensive for the quality. Happy for the convenience of eating at hotel however.
Stayed 15 nights in Feb 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to say in Chelsea for Weekend Trip

Stayed 2 nights in Feb 2025

10/10 Excellent

Dimitrios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service and the best Bed ever.
Stayed 3 nights in Feb 2025

8/10 Good

Samuel

Liked: Amenities
Y
Stayed 1 night in Jan 2025

4/10 Poor

Katrina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the subway. Rooms are cozy.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lindsay

Happy with stay

The hotel smelled nice and very clean. Nice staff
Stayed 2 nights in Feb 2025