I have just two minor gripes.
1. It took a couple minutes (literally 2 minutes) to get hot water in the shower, then once the hot water was running for a minute or so, it would revert to cold water and I'd have to quickly move the shower head and stand there for another couple minutes waiting for hot water to resume. This happened multiple times to each of us.
2. Room service ain't what it used to be. After a long travel day, my family will often splurge on room service. I'm accustomed to room service meals being delivered on a rolling tray, with actual plates, silverware, glassware and cloth napkins. Room service here is instead delivered in a paper bag, food in cardboard (or plastic) boxes, with paper napkins and plasticware. That's a major downgrade and diminishes the whole concept of room service.
For these two things alone, I'll likely book elsewhere next time. If you don't care about those things, this hotel is fine.