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Phoenix Hotel

2.5 star property

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Photo gallery for Phoenix Hotel

Exterior
Property grounds
Blackout curtains, free WiFi
Parking
Reception

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Business services

Explore the area

View in a map
517 39th St, Brooklyn, NY, 11232
  • Place, Sunset Park
    ‪3 min walk‬
  • Place, Barclays Center Brooklyn
    ‪6 min drive‬
  • Place, Brooklyn Cruise Terminal
    ‪6 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | Blackout curtains, free WiFi

Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Single Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Signature Single Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Phoenix Hotel

Hotel connected to a railway/underground station in Brooklyn with a 24-hour business centre
This smoke-free hotel features a 24-hour business centre, a microwave in a common area and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Phoenix Hotel offers 45 air-conditioned accommodations, with blackout curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. A nightly turndown service is provided and housekeeping is offered on a daily basis.
With your stay at Phoenix Hotel, you're connected to a railway/underground station and just a quick walk from Sunset Park. Free WiFi in public areas and a 24-hour business centre are available.
  • Free WiFi
  • Amenities include a 24-hour business centre, conference space and a lift
  • Just a 4-minute drive from Prospect Park and 6 minutes from Barclays Center Brooklyn
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Phoenix Hotel also features tour/ticket assistance, a garden, and an ATM.

This Brooklyn hotel is smoke free.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 4.36 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Reviews

Phoenix Hotel Reviews

6.0

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 69 out of 241 reviews
Rating 8 - Good. 32 out of 241 reviews
Rating 6 - Okay. 29 out of 241 reviews
Rating 4 - Poor. 34 out of 241 reviews
Rating 2 - Terrible. 77 out of 241 reviews

Reviews

10/10 Excellent

Abdulkareem

Stayed 1 night in Jun 2025

10/10 Excellent

Anita, Brooklyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love my stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 1 night in Jul 2025

4/10 Poor

mario

Business traveller
Disliked: Cleanliness, staff & service

Poor service.

First day ok and nice 2nd , 3rd , etc, every time I come from work I have to go the lobby to get clean towels and clean sheets, today I get form work 5:00 and couldn’t take a shower because still don’t have a clean towells.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay after our flight was cancelled. What a nice surprise. It was easy to get to from the subway (36th street yellow train). It was near a diner and several places to get supplies. We did our laundry at the big place within sight of the hotel. I would stay here again when we visit Brooklyn again. Thanks to the front desk staff for being helpful!
Corner diner - 100 feet from hotel
Hallway outside our room
The nearby street corner on the way to get coffee.
Stayed 2 nights in Jun 2025

8/10 Good

Anita, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under construction at the time of my stay we had no television due to poor internet connection.
Stayed 1 night in Jun 2025

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property came across as skimpy - very few amenities, which was unfortunate for the price. It was also very noisy. I was constantly hearing other patrons at all hours, and the cleaning staff were extremely loud in the morning even hours before checkout time - having loud conversations in the hall, etc.
Stayed 2 nights in Jun 2025

6/10 Okay

Zak

Business traveller
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Ismail

Stayed 1 night in Jun 2025

8/10 Good

Emmanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel alot. It was quiet and convenient for my stay.
Stayed 1 night in Jun 2025

4/10 Poor

Niko

Stayed 2 nights in Jun 2025

4/10 Poor

Lude

Travelled with family
Front desk area not furnished and dirty no closet in the room
Stayed 3 nights in Jun 2025

4/10 Poor

nicolas

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Diana

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

2/10 Terrible

Khalil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Stayed 2 nights in May 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Hotel to stay at
Stayed 1 night in May 2025

10/10 Excellent

Anita, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2025

10/10 Excellent

Anita, Brooklyn

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2025

10/10 Excellent

Anita, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was under renovation at the time of my stay a little uncomfortable with the banging and the lack of hot water other than it was ok
Stayed 1 night in May 2025

10/10 Excellent

oury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Wesley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If non Service is your thing Enjoy!

No service, land line phone Ha! Nope...basic hotel accessories (not on your life) face cloth/ garbage cans/ ice machine & water not working what a surprise. Not!
Stayed 1 night in May 2025

2/10 Terrible

Temery

Stayed 1 night in May 2025

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice property, the staff was attentive. Everything was functional.
Stayed 1 night in May 2025