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Phoenix Hotel

2.5 star property

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Photo gallery for Phoenix Hotel

Exterior
Property grounds
Parking
Blackout curtains, free WiFi
Reception

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Business services

Explore the area

View in a map
517 39th St, Brooklyn, NY, 11232
  • Place, Sunset Park
    ‪2 min walk‬
  • Place, Green-Wood Cemetery
    ‪3 min walk‬
  • Place, Industry City
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | Blackout curtains, free WiFi

Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Single Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Signature Single Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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  • Air conditioning
  • Housekeeping
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About this property

Phoenix Hotel

Hotel connected to a railway/underground station in Brooklyn with a 24-hour business centre
This smoke-free hotel features a 24-hour business centre, a microwave in a common area and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Phoenix Hotel offers 45 air-conditioned accommodations, with blackout curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. A nightly turndown service is provided and housekeeping is offered on a daily basis.
With your stay at Phoenix Hotel, you're connected to a railway/underground station and just a quick walk from Sunset Park. Free WiFi in public areas and a 24-hour business centre are available.
  • Free WiFi
  • Amenities include a 24-hour business centre, conference space and a lift
  • 6 minutes by car from Barclays Center Brooklyn and 6 minutes from Brooklyn Cruise Terminal
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Phoenix Hotel also features tour/ticket assistance, a garden, and an ATM.

This Brooklyn hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Reviews

Phoenix Hotel Reviews

6.0

6.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 76 out of 262 reviews
Rating 8 - Good. 37 out of 262 reviews
Rating 6 - Okay. 32 out of 262 reviews
Rating 4 - Poor. 38 out of 262 reviews
Rating 2 - Terrible. 79 out of 262 reviews

Reviews

10/10 Excellent

Lorina

Liked: Cleanliness, staff & service, amenities
everything
Stayed 1 night in Aug 2025

10/10 Excellent

Damien

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please move refrigerator and place some where else in room
Stayed 3 nights in Aug 2025

2/10 Terrible

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Arsalan

Stayed 6 nights in Aug 2025

2/10 Terrible

Bobby

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awful experience! I had to be in NYC for work and I did not sleep a wink in this hotel. Literally people partying all night and the front desk staff were rude. It takes a lot for me to give a poor review but this place is a nightmare. I think I deserve a refund to be honest.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kent

Stayed 1 night in May 2025

6/10 Okay

shayla

Travelled with family and small children
Liked: Cleanliness
Parking is first come first serve, we lucked out! Very low key hotel, not always a staff at front desk. Did the job for the night. The pull out beds are twin size which threw us off. Only one elevator for the facility. But the subway was a short walk away.
Stayed 1 night in Jul 2025

4/10 Poor

Shukhratjon

Stayed 1 night in Aug 2025

10/10 Excellent

Lorina

Liked: Cleanliness, staff & service, property conditions & facilities
live this place
Stayed 1 night in Aug 2025

10/10 Excellent

Lorina

i love this place
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were a lot of restaurants not far and ubers were available and thez had internet but the beds were just right
Stayed 2 nights in Jul 2025

6/10 Okay

Dianne

Disliked: Room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Anita, Brooklyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Anita, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s safe and people friendly
Stayed 4 nights in May 2025

10/10 Excellent

Anita, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here.
Stayed 1 night in Jul 2025

10/10 Excellent

Abdulkareem

Stayed 1 night in Jun 2025

10/10 Excellent

Anita, Brooklyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love my stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 1 night in Jul 2025

4/10 Poor

mario

Business traveller
Disliked: Cleanliness, staff & service

Poor service.

First day ok and nice 2nd , 3rd , etc, every time I come from work I have to go the lobby to get clean towels and clean sheets, today I get form work 5:00 and couldn’t take a shower because still don’t have a clean towells.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay after our flight was cancelled. What a nice surprise. It was easy to get to from the subway (36th street yellow train). It was near a diner and several places to get supplies. We did our laundry at the big place within sight of the hotel. I would stay here again when we visit Brooklyn again. Thanks to the front desk staff for being helpful!
Corner diner - 100 feet from hotel
Hallway outside our room
The nearby street corner on the way to get coffee.
Stayed 2 nights in Jun 2025

8/10 Good

Anita, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under construction at the time of my stay we had no television due to poor internet connection.
Stayed 1 night in Jun 2025

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property came across as skimpy - very few amenities, which was unfortunate for the price. It was also very noisy. I was constantly hearing other patrons at all hours, and the cleaning staff were extremely loud in the morning even hours before checkout time - having loud conversations in the hall, etc.
Stayed 2 nights in Jun 2025

6/10 Okay

Zak

Business traveller
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Ismail

Stayed 1 night in Jun 2025

8/10 Good

Emmanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel alot. It was quiet and convenient for my stay.
Stayed 1 night in Jun 2025