"Good location of the hotel. Clean and spacious rooms. Short walk to hells kitchen and times square. Staff were helpful when approached regarding a TV ... " More
15 Dec 2023 by Barb Christoph Managing Director
Dear Lee, Thank you for being our guest at Romer Hell's Kitchen and for sharing your feedback with us. We are glad you had a pleasant stay and loved our prime location, spacious accommodations, and exceptional staff. Just west of Broadway and a short walk to the waterfront, we love that you enjoyed our great location in the colorful neighborhood of Hell's Kitchen. It was a pleasure seeing you, and we look forward to welcoming you back soon.Take care, Barb ChristophManaging Director
3 Mar 2024 by Managing Director
Dear Heli-Marja,Thank you for taking the time to review your stay and for recommending us. It is great to read that our friendly service and comfortable rooms made your stay an enjoyable one. We are also pleased to read our location worked well for you. We value your comments regarding the breakfast options and have taken note of them. Thank you for choosing Romer Hell's Kitchen. We look forward to welcoming you again whenever you are in the area.Take care, Barb ChristophManaging Director
9 Jan 2024 by Managing Director
Dear Kevin, We are delighted with your rating! It's wonderful to know that you enjoyed your time at Romer Hell's Kitchen. We look forward to serving you again in the future.Take care, Barb ChristophManaging Director
30 Dec 2023 by Managing Director
Dear Valérie, Happy Holidays! Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Romer Hell's Kitchen, and we look forward to welcoming you again soon.Take care, Barb ChristophManaging Director
30 Nov 2023 by Managing Director
Dear Alexander, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Romer Hell's Kitchen. We look forward to welcoming you back on your next visit!Take care,Barb Christoph,Managing Director
There's a coffee shop/cafe on site. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and a corner/local shop are also featured at the eco-certified Romer Hell's Kitchen. Parking is available for a fee. A complete renovation of Romer Hell's Kitchen was completed in September 2023. This New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Valet parking (surcharge)
Romer Hell's Kitchen offers 295 air-conditioned accommodations with laptop-compatible safes and a safe. LCD televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:30 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
