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Sanctuary Hotel New York

Property class: 4.5

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Photo gallery for Sanctuary Hotel New York

Balcony
Lobby
Self-parking (surcharge) 55.00 per day
Exterior
Lunch, dinner, brunch served; American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
132 West 47th Street, New York, NY, 10036
  • Place, Rockefeller Center
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Bryant Park
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪34 min drive‬

Room options

View all photos for Superior Queen Room

Superior Queen Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Queen Room

8.8 out of 10
Excellent
(23 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Delux)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Delux)

9.0 out of 10
Wonderful
(19 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Queen Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Cozy Queen

8.6 out of 10
Excellent
(31 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lobby
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  • Gym
4.3 out of 5, Excellent, 5,444 reviews
The price is €183
includes taxes & fees
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About this property

Sanctuary Hotel New York

Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a business centre.
Sanctuary Hotel New York offers 115 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 36-inch LED televisions come with premium cable channels, first-run films and video game consoles. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sanctuary Hotel New York. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Haven Rooftop Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Times Square and 3 minutes on foot from Rockefeller Center
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business centre, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A fitness centre, a library, and multilingual staff are also featured at the luxury Sanctuary Hotel New York. For a fee, parking is available.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Haven Rooftop Restaurant – This restaurant specialises in American cuisine and serves brunch, lunch and dinner.
Chemistry Room – This restaurant specialises in sushi and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop – This sushi bar specialises in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (USD 55 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemistry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay, plus a one-time cleaning fee of USD 250
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 per person
  • Covered self-parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet fee: USD 250 per pet, per stay plus a one-off USD 250 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 18 years old are not allowed in the offsite pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1006 reviews
Rating 8 - Good. 217 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 54 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Arjun

Stayed 1 night in Jan 2026

10/10 Excellent

Marianella, Coral Gables

Travelled with partner
Liked: Cleanliness, amenities
Everyone is very welcoming! Great location!!
Stayed 3 nights in Jan 2026

6/10 Okay

Claire E

Travelled with family
Liked: Cleanliness, amenities
The hotel itself is nice with many accomodations for NYC. It's very affordable, right in time square. nice restaurants & bars. Great ambience and staff. My only complaint would be that, being there in the winter, The water took forever to get even lukewarm. The toilet is in its own little section with a door and it was absolutely freezing. You had to leave the door open if you wanted to even sit on the toilet. You better be with somebody you're very comfortable around because you cannot be in the toilet room without the door being open. the coldness came through the window almost like a fan. It was absolutely freezing in that room & I'm usually a warm person!
Stayed 3 nights in Jan 2026

10/10 Excellent

Damian

Stayed 4 nights in Jan 2026

10/10 Excellent

Francheska

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here to celebrate my birthday and had a beautiful experience. The hotel was very clean, with gorgeous modern, upscale decor throughout. The location is unbeatable - only steps from Times Square. What truly stood out was the staff: everyone was incredibly friendly, helpful, and genuinely courteous. I would definitely come back and highly recommend it for a special occasion or NYC getaway.
Stayed 2 nights in Jan 2026

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
We got an incorrect charge due to an employee error. The front desk staff was chaotic and not professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Tanya

Stayed 1 night in Jan 2026

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities
Check in was easy. Staff very friendly. Room was clean. Location of hotel perfect for our plans.
Stayed 1 night in Jan 2026

10/10 Excellent

Kadidiatou

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel & convenient to Broadway
Stayed 1 night in Jan 2026

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was as basic as you would expect at a bad Holiday Inn (FREE) continental buffet. Fresh coffee (cappuccino or latte, etc) was available at an extra charge. They had a yoghurt and either fruit loops or Cheerios and no granola. For fruit there were some apples and (old) bananas. They did offer hash browns, bacon and scrambled eggs as hot choice. The location in the rooftop restaurant was very nice and made up for the food. We decided to forgot the $25 voucher and had a fantastic breakfast at the Carnegie Diner on the corner. The food was fresh with plenty of choices and at a great price.
Stayed 2 nights in Jan 2026

8/10 Good

Clemente

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for a family of 3! Comfortable beds and cable tv. The shower was the best part! The rainfall shower head was awesome and the water pressure was the absolute BEST thing after a day of walking the city. All staff we interacted with was very kind and helpful. The fee that gave us $25 a day food credit would’ve been worth it if the breakfast was good. We’ve had better complimentary breakfast at smaller hotels. We would still recommend this hotel but hit up the Carnegie Diner at the corner instead.
Stayed 3 nights in Jan 2026

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Chelsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I appreciated the safety features, staff was great, and loved the rooftop bar
Stayed 2 nights in Jan 2026

8/10 Good

Carly

Business traveller
Liked: Cleanliness, staff & service
Staff was extremely friendly, bed clean and very comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 1 night in Jan 2026

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. We arrived very late due to flight delay and Josh the doorman greeted and helped us with our bags, like it was the middle of the day. It was a warm welcome, after a long day and during a very frigid, late night. Room was nice and hotel was close to everything. Recommend walking a couple blocks to catch ubers, as the street sometimes closes and is one way. Would definitely stay again...want to try the Haven next time!
Stayed 3 nights in Jan 2026

10/10 Excellent

Allen

Stayed 3 nights in Dec 2025

10/10 Excellent

Mariah

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2025

10/10 Excellent

ray

Room was clean, staff was great, breakfast wasn’t all that great but not bad. I would definitely stay there again
Stayed 2 nights in Jan 2026

6/10 Okay

Jonah

Stayed 3 nights in Dec 2025

8/10 Good

Jason, wash

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Artived 10a, asked if we could check.im b4 3p, they said they would call but never did. No one was rude but one got the sense they didn’t care. No big deal.but not 4* hotel service.
Stayed 1 night in Jan 2026

8/10 Good

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we liked our stay here. Excellent location for our itinerary! We were able to walk to everything we needed. Bed, bedding and towels were very comfortable! Housekeeping came daily and I loved having clean sheets every day. Room was slightly small even for NYC standards. For a 4-star hotel, the hair dryer is the worst I've ever used at a hotel; definitely need to upgrade. We also requested extra towels several times but never received them. Each day when housekeeping came they only left one washcloth for two people staying in the room. Overall it was a good value and we would stay here again.
Stayed 4 nights in Dec 2025